MSFS Products

@pilot_paul said in Lanzarote GCRR taxiway issue: Since the latest MSFS 40th Anniversary update there is now a massive hill between taxiway R4 and R5 making the scenery unusable. Have you been in contact with Just Flight support? They should be able to help with this kind of thing. There is a link at www.justflight.com https://www.justflight.com/support

@mrrick said in Air Hauler 2 MSFS discount: @derek said in Air Hauler 2 MSFS discount: If you bought direct from JF you would have been sent an email when the MSFS version was released. Had a look back and can't seem to find the email, what can we do? It was sent on 8th December 2020 if that helps? If not, your best bet would be to get in touch with JF support.

@taipan303 said in Notification of updates: @derek it's nothing to do with point 1. Your point 1 was about a new customer buying a product and the T&Cs etc. The whole 5 point process you described is the status quo. I wouldn't be making a suggestion if that process wasn't bad. My suggestion wasn't about the purchase process or the 5 point process you have - my suggestion is for something NEW. My suggestion is to allow a customer to re-subscribe manually to product updates. It doesn't matter if there was a previous unsubscription, because permission is given anew by re-subscribing. There's no company in the world I've ever dealt with that doesn't allow someone to subscribe again overriding previous unsubscriptions. If they ever did I'd just change my email address but I don't have to because when I re-subscribe it's explicit permission to email me again. I think you're arguments are just hashing over the reason why I didn't receive emails originally... when I just want to suggest something new and it's not being understood. I do get the point - you are asking for a system that, when someone has unsubscribed, they can resubscribe but only to receive product updates. Definitely possible in theory. But.... I am not sure how receptive the mail services would be to such a suggestion and whether the work involved would pay off or open us up to spamming accusations. Customers would have to know they needed to reusbscribe after unnsubscribing and I am not sure that many customers are affected. For most "go away and stop bothering me" really does mean that.

See? Patience really is a virtue Sorry for the long-time P3D users but very happy for the rest of us (and me). Commercially from a JF view, this has to be as close to a no-brainer as you're going to get. Now I can start checking the in dev page constantly waiting for news on a -200F variant

@saki86-0 said in Issues with Air Hauler 2, unable to create support ticket: @derek clicking on the "customer" part brought me here ) I used the URL directly down to me in my AirHauler Error Message. That's a link to the login button or the 'check ticket status' button. The link to the 'raise a new ticket' is the one I sent you. Very odd. No-one else has reported this issue so will leave it at that for the moment.

@may6433 said in Double Parking at Lanzarote: @may6433 Does anyone at Just Flight read and respond to their forums? Your best bet if you have software issues is to contact Just Flight support. There is a link on the wesbite www.justflight.com https://support.justflight.com/support/home see also: https://community.justflight.com/topic/2/product-support

@derek Thanks Derek: "The Analog King Air features a slightly improved flight model compared to the default King Air 350i, with tweaks based on operator feedback online." It will be GREAT to finally be able to fly this bird with more accuracy and fidelity.

Liveries tend to include more files than needed. One file, the panel.cfg, along with information about what electronics are being used, also contains the info for the tail number. Liveries that are wanting to either change the color, or remove it altogether for painted on numbers, will contain a whole copy of this file, that is based off of the original version. The problem comes from this as the panel.cfg for this plane is completely different and has additional lines that won't be in the one in a livery. If you need assistance with editing a livery, please join us on the official WB-Sim discord https://discord.gg/GwGU3QDHHF where there is a "how to" on the subject and I can provide extra help if needed.

Hi! Sorry about leaving that out...It is for the 172Classic Enhancement.

@n111sw said in Velocity and LearFan no gauges: Velocity and LearFan no gauges displayed. Good evening, I am sure im missing some file but im -perplexed as after purchasing the velocity and Learfan I have no diplays. Instead I see a blue screen with a darker shade of blue square in the middle but no gauge information si displayed regardless of the status of the electrical and avionics system. Thank you kindly for the help, and have a nice day! I think your best bet would be to contact Just Flight support. There is a link on the website www.justflight.com and you can raise a ticket there. https://support.justflight.com/support/home https://support.justflight.com/support/tickets/new

@n6722c Right on, thanks. I never used the original 140 AP so I never thought to look there.