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7.1k Topics 38.8k Posts

  • 506 Topics
    2k Posts
    MarkM
    The exact file path for flight plan imports using locally stored files varies depending on which version of the simulator is being used (2020/2024) and which store version is being used (Microsoft Store/Steam). The relevant file paths are listed in the following FAQ under Method 1 CO ROUTE (Company Route): https://support.justflight.com/en/support/solutions/articles/17000142837-gnlu-910a-fms-how-can-i-import-a-flight-plan-from-simbrief- A direct Simbrief import was also added to the GNLU-910A in a recent update to the RJ that doesn't require locally saved flight plan files. The process of directly importing a Simbrief flight plan into the GNLU-910A is covered under Method 3: SimBrief Import: https://support.justflight.com/en/support/solutions/articles/17000142837-gnlu-910a-fms-how-can-i-import-a-flight-plan-from-simbrief- If either of those two options isn't available/aren't functional, we would recommend reinstalling the latest version of the RJ Professional to ensure that you have the latest version. If you continue to have any issues with the flight plan import, we would recommend opening a support ticket at Just Flight Support via the following link, and one of our support team will be able to assist with further troubleshooting: https://www.justflight.com/support Mark - Just Flight
  • 3k Topics
    18k Posts
    Black SquareB
    I asked that we ping Asobo about this again asap, but the last we have from them is that they "logged the issue in [their] backlog" about a week ago. In the event that the community finds a workaround or more information, you might want to keep an eye on this thread in the official forums.
  • 62 Topics
    282 Posts
    R
    Is it possible to automatically swap the SL40 COM radio for the SL30 NAV/COM radio in slot 2 when the NAV OBS 2 option is turned on, to solve the issue of it only being usable with two GPS units or one GPS as it is now?
  • 127 Topics
    544 Posts
    O
    I have similar issues in VR. I get no tooltips except on the fire test switches.
  • 431 Topics
    2k Posts
    S
    I’m glad there are threads about this - i’m have the same issue with the Caravan Pro and the NDB 345.5 NWI - the KR ADF radio wont input the .5s - so annoying when trying to do NDB approaches at EGSH. I’m going to ask at my old flight training centre to see what they say.
  • 724 Topics
    4k Posts
    C
    Thank you both @Mark and @Avionic for your replies. I can confirm I am using the custom 146 Simbrief profile, though as has been mentioned, the problem is unlikely to be with the profiles but more likely with the actual fuel burn rates in the simulator. Using my latest 146 flight as an example, the estimated Enroute Burn was 3930kg for a Route Distance of 614 nm (Estimated TOW 40,671 kg). The actual recorded burn was 2637kg. I am happy to provide further flight plans, figures etc and raise a support ticket with those details but I get the impression there is something more fundamental going on here. Simulator settings? Other possible conflicting addons such as GSX? Etc. Thank you both again.
  • 514 3k
    514 Topics
    3k Posts
    MarkM
    Missing schedules in the Traffic Control Centre typically indicate an installation/activation-related issue. Our first suggestion would be to uninstall FS Traffic, download a fresh copy from the store you purchased it from, and then run the freshly downloaded installer. If, after a fresh install, you find that schedules are still missing, we would kindly recommend opening a ticket with Just Flight Support via the following link: https://www.justflight.com/support In the ticket, we would recommend including information regarding any error messages you are seeing during installation/activation, and then our support team will be in the best position to assist with troubleshooting this. Mark - Just Flight
  • 188 Topics
    751 Posts
    S
    Hi Diggler, have you been able to sort this problem out?
  • 231 Topics
    1k Posts
    R
    Ok, thank you so much, appreciate it! I don't prefer the tooltips turned on but will remember it is +/- 100ft for every mouse wheel turn and just have to know when it is turned on or off. Appreciate the quick response!
  • 378 Topics
    2k Posts
    M
    Using the msfs 2024 ,Just flight PA-28 turbo, the GPS (TDS750 & 650) Goes dark after 2 minutes. Have to reset flight again but this issue persist. TDS is on version 1.3.1.3 and gauge 3.0.4. On the latest PA-28 version. Tried other aircraft and no issue. Only this aircraft.
  • F15 engine shutdown

    f15
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    L
    @ifrit The only thing I've found that shuts off the engines (and it's not in the checklist) are the Engine Starters (the ones under the covers). Dean maintains a very active Discord channel, support is much better there. Hopefully I can paste a link here to it: https://discord.gg/bSnV87x9 I asked in Discord, and the checklist is out of date, one of the Devs sent me a YouTube of the shutdown, which is basically the same I've developed on my own. https://youtu.be/gYfV51Zfj2Q
  • Curtiss Commando

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    DerekD
    @starpirat said in Curtiss Commando: so many airliners in MSFS now its enough to make me gag and pilots in the sim dont think past them for getting new aircraft. Dont get me wrong i like flying them but there are other great aircraft that can be had. But recently there was a free release of the DC-3 or C-47 This has been a very popular aeroplane in the community and its become my fav now in MSFS2020. In FSX i had your version of Curtiss C-46 Commando. I would love to see this worked on and be ported over to MSFS2020 and most of the work on it has already been done, it just has to be converted to MSFS2020 protocols. This would be an amazing Please think about this . Starpirat Not developed in-house by us and is quite old in software terms. It would have to be built pretty much from scratch for MSFS.
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  • 172SP Classic Enhancement - Avionics not working

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    S
    @n6722c Amazing ! Thanks !
  • Santa Paula Original Buildings Showing

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    I
    @voice-of-reason Hi!! The update did the trick! Thank you guys so much for taking care of the issue
  • Lanzarote GCRR taxiway issue

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    DerekD
    @pilot_paul said in Lanzarote GCRR taxiway issue: Since the latest MSFS 40th Anniversary update there is now a massive hill between taxiway R4 and R5 making the scenery unusable. Have you been in contact with Just Flight support? They should be able to help with this kind of thing. There is a link at www.justflight.com https://www.justflight.com/support
  • AI is not positioning aircraft

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  • Air Hauler 2 MSFS discount

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    DerekD
    @mrrick said in Air Hauler 2 MSFS discount: @derek said in Air Hauler 2 MSFS discount: If you bought direct from JF you would have been sent an email when the MSFS version was released. Had a look back and can't seem to find the email, what can we do? It was sent on 8th December 2020 if that helps? If not, your best bet would be to get in touch with JF support.
  • Velocity XL heading bug will not center when knob pressed

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  • Getting the HondaJet into AH2?

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  • AH2 how to change cargo to pax?

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  • King Air problems flying a TDS GTN750 NAV Route.

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  • Notification of updates

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    DerekD
    @taipan303 said in Notification of updates: @derek it's nothing to do with point 1. Your point 1 was about a new customer buying a product and the T&Cs etc. The whole 5 point process you described is the status quo. I wouldn't be making a suggestion if that process wasn't bad. My suggestion wasn't about the purchase process or the 5 point process you have - my suggestion is for something NEW. My suggestion is to allow a customer to re-subscribe manually to product updates. It doesn't matter if there was a previous unsubscription, because permission is given anew by re-subscribing. There's no company in the world I've ever dealt with that doesn't allow someone to subscribe again overriding previous unsubscriptions. If they ever did I'd just change my email address but I don't have to because when I re-subscribe it's explicit permission to email me again. I think you're arguments are just hashing over the reason why I didn't receive emails originally... when I just want to suggest something new and it's not being understood. I do get the point - you are asking for a system that, when someone has unsubscribed, they can resubscribe but only to receive product updates. Definitely possible in theory. But.... I am not sure how receptive the mail services would be to such a suggestion and whether the work involved would pay off or open us up to spamming accusations. Customers would have to know they needed to reusbscribe after unnsubscribing and I am not sure that many customers are affected. For most "go away and stop bothering me" really does mean that.
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  • Product request

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    b3lt3rB
    See? Patience really is a virtue Sorry for the long-time P3D users but very happy for the rest of us (and me). Commercially from a JF view, this has to be as close to a no-brainer as you're going to get. Now I can start checking the in dev page constantly waiting for news on a -200F variant
  • Issues with Air Hauler 2, unable to create support ticket

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    DerekD
    @saki86-0 said in Issues with Air Hauler 2, unable to create support ticket: @derek clicking on the "customer" part brought me here ) I used the URL directly down to me in my AirHauler Error Message. That's a link to the login button or the 'check ticket status' button. The link to the 'raise a new ticket' is the one I sent you. Very odd. No-one else has reported this issue so will leave it at that for the moment.
  • Double Parking at Lanzarote

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    DerekD
    @may6433 said in Double Parking at Lanzarote: @may6433 Does anyone at Just Flight read and respond to their forums? Your best bet if you have software issues is to contact Just Flight support. There is a link on the wesbite www.justflight.com https://support.justflight.com/support/home see also: https://community.justflight.com/topic/2/product-support
  • Ants Tigermoth - flickering tablet

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  • King Air 350 Steam Gauge Overhaul - what about the flight dynamics?

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    L
    @derek Thanks Derek: "The Analog King Air features a slightly improved flight model compared to the default King Air 350i, with tweaks based on operator feedback online." It will be GREAT to finally be able to fly this bird with more accuracy and fidelity.
  • 172SP Classic Enhancement

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    W
    Liveries tend to include more files than needed. One file, the panel.cfg, along with information about what electronics are being used, also contains the info for the tail number. Liveries that are wanting to either change the color, or remove it altogether for painted on numbers, will contain a whole copy of this file, that is based off of the original version. The problem comes from this as the panel.cfg for this plane is completely different and has additional lines that won't be in the one in a livery. If you need assistance with editing a livery, please join us on the official WB-Sim discord https://discord.gg/GwGU3QDHHF where there is a "how to" on the subject and I can provide extra help if needed.