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  • 432 Topics
    2k Posts
    MarkM
    We're not aware of any compatibility issues between 146 Professional v2.4a and RJ Professional v1.4. Could I kindly ask you to raise a ticket with Just Flight Support, and one of our team will be able to assist with troubleshooting this: https://www.justflight.com/support Mark - Just Flight
  • 2k Topics
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    Black SquareB
    @NavyNhok No worries!! Just let me know if you have any more questions! It doesn't take long to look some of these up and remove the guesswork
  • 59 Topics
    253 Posts
    MarkM
    I have just looked into this, and it doesn't look like the PRIMER control assignments are supported in the PA38. I have therefore logged this on our internal bug tracker, and we'll add support for those in the next update. Thanks for reporting this. Mark - Just Flight
  • 114 Topics
    489 Posts
    MarkM
    We're not aware of any brake issues in Vulcan, however, if you're using MSFS 2024 there have been some changes to Parking Brake control assignments in SU3 that could be causing a conflict. See: https://forums.flightsimulator.com/t/parking-brake-cant-toggle-on-off/734585 If brake issues exist in multiple aircraft, that typically points to either a control assignment conflict. Mark - Just Flight
  • 418 Topics
    2k Posts
    MarkM
    It is expected behaviour that the F28 should be susceptible to floating when entering the ground effect. The F28 has a low wing, much lower than most conventional aircraft due to the lack of engines, and it also has a very thick wing that is designed to generate lots of lift at low altitudes. Combine both of those factors with an approach speed which is similar to more conventional airliners, and it's likely that the aircraft will be rather susceptible to ground effect. If an approach is carried out following standard procedures, it is standard to extend the speedbrake as the aircraft crosses the runway threshold (there is a callout for this in the F28 Professional). When the speedbrake is deployed, the extra drag will slow the aircraft down to the VREF speed, thus reducing any tendency to float. Upon touchdown, the liftdumpers will automatically deploy (if armed), which are used to spoil any remaining lift that is being generated by the wings. The act of extending the speedbrake during the final approach is something unique to some of the aircraft we develop (F28/146/RJ), and does differ from the more conventional aircraft, but once you start doing it a few times, it starts becoming second nature. There are few settings in the simulator that we may recommend changing that could improve your experience with both points you raise: We recommend using linear sensitivity curves for all of our aircraft. This is what the flight models in our aircraft were developed around, and provides consistent control throughout the control range. The sensitivity curve can be adjusted in MSFS 2024 Settings > Control > then click on the cog icon next to your joystick/yoke/controller > Hardware Settings. We recommend using the "Low" turbulence setting. Based on various feedback we receive from real-world pilots on our testing teams, the "Medium" and "Realistic" turbulence settings tend to produce overly aggressive wind effects in the simulator. Therefore, reducing this setting to "Low" will provide a more realistic experience, and may reduce any wind effects/ground effect caused when low to the terrain. The turbulence setting can be found at MSFS 2024 Settings > Assistances > Turbulence. Hope that helps. Mark - Just Flight
  • 676 Topics
    4k Posts
    MarkM
    At the moment, v2.4 is available at JustFlight.com and other third-party retailers for PC. We are currently in the process of building and uploading the builds onto the 2020 and 2024 marketplaces for both PC and Xbox. Tricky to give exact dates on when they will become available, but based on experience, I would say it will be 1-2 weeks for the PC versions to release, and 2-3 weeks for the Xbox versions to release. Lots of factors may change that, but those are our best estimates at the moment. Mark - Just Flight
  • 492 3k
    492 Topics
    3k Posts
    MarkM
    There have been various improvements to this over the course of FS Traffic's updates; however, it's sadly not something that can be removed entirely without affecting the traffic generation at the destination airport. The small freeze is caused when the FS Traffic module detects that the player is within a certain radius of the destination airport, and starts to read the schedule files that are stored locally on your PC. Once it reads those schedule files, it'll start to generate the relevant traffic. The more schedules that exist at the destination airport, the longer it'll take for the FS Traffic module to read those; therefore, the size of the freeze is directly related to how busy the destination airport is. For example, if you approach a small to medium-sized airport like Manchester (EGCC), you may only notice a small stutter, but if you approach Chicago O'Hare (KORD) at rush hour, you will get a larger stutter. Mark - Just Flight
  • 184 Topics
    730 Posts
    MarkM
    The G3X Touch used in our Hawk is one of the default GPS options included in MSFS, developed by Working Title, so we don't actually have any control over its functionality. The logic of the flight plan being removed when the GPS is turned off, I can only assume, is either accurate to the real unit or is a feature that has been implemented for MSFS compatibility. I seem to recall that in order to get a flight plan loaded in the G3X that you have to have departure and arrival airports entered in the flight plan. So if you try and create a flight plan when the aircraft is not on the ground at the departure airport, the GPS may not create the flight plan. Mark - Just Flight
  • 223 Topics
    1k Posts
    J
    Thanks so much Mark!
  • 371 Topics
    2k Posts
    T
    I agree. I would be willing to purchase an upgrade for the Turbo Arrow package.
  • Air Hauler 2 MSFS discount

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    DerekD
    @mrrick said in Air Hauler 2 MSFS discount: @derek said in Air Hauler 2 MSFS discount: If you bought direct from JF you would have been sent an email when the MSFS version was released. Had a look back and can't seem to find the email, what can we do? It was sent on 8th December 2020 if that helps? If not, your best bet would be to get in touch with JF support.
  • Velocity XL heading bug will not center when knob pressed

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  • Getting the HondaJet into AH2?

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  • AH2 how to change cargo to pax?

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  • King Air problems flying a TDS GTN750 NAV Route.

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  • Notification of updates

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    DerekD
    @taipan303 said in Notification of updates: @derek it's nothing to do with point 1. Your point 1 was about a new customer buying a product and the T&Cs etc. The whole 5 point process you described is the status quo. I wouldn't be making a suggestion if that process wasn't bad. My suggestion wasn't about the purchase process or the 5 point process you have - my suggestion is for something NEW. My suggestion is to allow a customer to re-subscribe manually to product updates. It doesn't matter if there was a previous unsubscription, because permission is given anew by re-subscribing. There's no company in the world I've ever dealt with that doesn't allow someone to subscribe again overriding previous unsubscriptions. If they ever did I'd just change my email address but I don't have to because when I re-subscribe it's explicit permission to email me again. I think you're arguments are just hashing over the reason why I didn't receive emails originally... when I just want to suggest something new and it's not being understood. I do get the point - you are asking for a system that, when someone has unsubscribed, they can resubscribe but only to receive product updates. Definitely possible in theory. But.... I am not sure how receptive the mail services would be to such a suggestion and whether the work involved would pay off or open us up to spamming accusations. Customers would have to know they needed to reusbscribe after unnsubscribing and I am not sure that many customers are affected. For most "go away and stop bothering me" really does mean that.
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  • Product request

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    b3lt3rB
    See? Patience really is a virtue Sorry for the long-time P3D users but very happy for the rest of us (and me). Commercially from a JF view, this has to be as close to a no-brainer as you're going to get. Now I can start checking the in dev page constantly waiting for news on a -200F variant
  • Issues with Air Hauler 2, unable to create support ticket

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    DerekD
    @saki86-0 said in Issues with Air Hauler 2, unable to create support ticket: @derek clicking on the "customer" part brought me here ) I used the URL directly down to me in my AirHauler Error Message. That's a link to the login button or the 'check ticket status' button. The link to the 'raise a new ticket' is the one I sent you. Very odd. No-one else has reported this issue so will leave it at that for the moment.
  • Double Parking at Lanzarote

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    DerekD
    @may6433 said in Double Parking at Lanzarote: @may6433 Does anyone at Just Flight read and respond to their forums? Your best bet if you have software issues is to contact Just Flight support. There is a link on the wesbite www.justflight.com https://support.justflight.com/support/home see also: https://community.justflight.com/topic/2/product-support
  • Ants Tigermoth - flickering tablet

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  • King Air 350 Steam Gauge Overhaul - what about the flight dynamics?

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    L
    @derek Thanks Derek: "The Analog King Air features a slightly improved flight model compared to the default King Air 350i, with tweaks based on operator feedback online." It will be GREAT to finally be able to fly this bird with more accuracy and fidelity.
  • 172SP Classic Enhancement

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    W
    Liveries tend to include more files than needed. One file, the panel.cfg, along with information about what electronics are being used, also contains the info for the tail number. Liveries that are wanting to either change the color, or remove it altogether for painted on numbers, will contain a whole copy of this file, that is based off of the original version. The problem comes from this as the panel.cfg for this plane is completely different and has additional lines that won't be in the one in a livery. If you need assistance with editing a livery, please join us on the official WB-Sim discord https://discord.gg/GwGU3QDHHF where there is a "how to" on the subject and I can provide extra help if needed.
  • OAT/Volt meter not working

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    P
    Hi! Sorry about leaving that out...It is for the 172Classic Enhancement.
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  • Velocity and LearFan no gauges

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    DerekD
    @n111sw said in Velocity and LearFan no gauges: Velocity and LearFan no gauges displayed. Good evening, I am sure im missing some file but im -perplexed as after purchasing the velocity and Learfan I have no diplays. Instead I see a blue screen with a darker shade of blue square in the middle but no gauge information si displayed regardless of the status of the electrical and avionics system. Thank you kindly for the help, and have a nice day! I think your best bet would be to contact Just Flight support. There is a link on the website www.justflight.com and you can raise a ticket there. https://support.justflight.com/support/home https://support.justflight.com/support/tickets/new
  • 172SP Classic Enhancement -- How to change barometer?

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    HalalPilotH
    @n6722c Right on, thanks. I never used the original 140 AP so I never thought to look there.
  • Electrical problem with the concorde on MFS 2020

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  • Black Square Steam Gauge Overhaul series for default MSFS aircraft

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    Q
    I bought the 208 expansion pack and love it. It really lifted the 208 to another level and I enjoy flying the plane now. However, with GSX around the corner, doors not opening may create a bit of an immersion problem. It would be great of that could be added in some way.