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    DerekD
    @Pixella The link to this thread is to explain how to obtain support. As it says above: *If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://www.justflight.com/support You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. A 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days. By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.*
  • Please use this link to gain technical support for any of our products

  • A place to talk about whatever you want

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    P
    jmarkows ....Thank you! you were absolutely correct
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    T
    @Black-Square To add more information, I am also experiencing consistent CTDs with the BS Caravan Pro under very specific conditions. I am running the MSFS 2024 Store Version (1.6.34.0 / SU4) on Windows 11. My Specs: * CPU: i5-13600KF | RAM: 32GB GPU: RTX 3080 Ti (Driver 591.86) Troubleshooting performed: Clean Community folder (only the BS Caravan Pro installed). Repaired MSFS 2024 installation. Deleted Rolling Cache and Shader Cache. Full system restart. Shut down all unneccessary applications including the Nvidia App. The Issue: Even after completing the above steps, I still experience a CTD every single time I attempt a "second load" involving the Caravan. Specifically: Aircraft Swapping: Switching to the Caravan Pro in the Free Flight menu after previously flying a different aircraft. Starting a New Flight: Ending a flight in the Caravan and attempting to start a new flight (same or different airport) without restarting the sim. Restarts: Attempting to "Restart" a current flight while in the Caravan. Summary: The Caravan Pro functions perfectly only if it is the very first aircraft selected and loaded immediately after a fresh launch of MSFS. To fly a second leg or change locations, I must completely restart the simulator. I do not experience this with any other aircraft, including your TBM 850. I have no expertise on the subject, but could this possibly be caused by how Caravan handles memory during the sim's "End Flight" or "Reload" transitions? I hope this can be sorted in a future update.
  • For all discussion relating to train simulation and Just Trains products

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    onghyrO
    Is it possible to show upcoming neutral sections on the mini HUD when driving along the West Coast Main Line, particularly around the Shap section? Having this information visible in advance could help drivers prepare more easily and manage power changes more smoothly during gameplay. Tks
  • Got a suggestion or some feedback for us? Drop it in here and we'll take a look!

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    A
    Agree. And the reason why my hanger includes every plane available on Xbox. You certainly do have a lot of consumer confidence with JF.