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• Existing forum users

  If you had an account on the old forum please use the password reset function on the login page with your old forum email address. We transferred over all usernames that had visited the old forum since the start of 2016.

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• Announcements

  Announcements regarding our community

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  If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://support.justflight.com/support/home
  You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. https://support.justflight.com/support/tickets/new - this 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days.

  By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.

• Technical Support

  Please use this link to gain technical support for any of our products

• Just Chat

  A place to talk about whatever you want

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  @captainsimm I'd be happy to join you in some formation flights. I'm retired and can fly most any time with a little advance notice. My time zone GMT -5.

• Just Flight

  For all discussion relating to flight simulation and Just Flight products

  P3D & FSX Products

  X-Plane Products

  MSFS Products

  Aerofly FS2 Products

  In Development

  General Discussion

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  J

  Is this happening to a lot of people?

  I cannot seem to get the assistance I am seeking.

  First things first-I logged into justflight with my username and password, which is saved. It's the same info I used for the F-14, and the Hawk.

  I even logged out, logged in and manually input my info, and I successfully logged in. The website acknowledged I was signed in, acknowledged I paid them $35 for the F-16.

  I am unable to get past the authentication screen where it ask me to manually enter my username and password. I get error code 401, user not authorized.

  Again, I verified my username and password are correct, so can I get a solution to where I can be flying this plane hopefully sometime in the near future?

• Just Trains

  For all discussion relating to train simulation and Just Trains products

  Products

  In Development

  General Discussion

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  @uxbansxoul Yes it should be well before Christmas.

• Comments, Feedback & Suggestions

  Got a suggestion or some feedback for us? Drop it in here and we'll take a look!

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  @bjorntm said in Captcha for creating a ticket not working.:

  @derek the error is given by your site, not by the captcha. The error appears above the form. It seems your site is not registering the simple yes that the captcha is giving. It looks like the captcha for whatever reason is embedded in the page in an iframe which is not how you would normally embed a captcha. Anyway, I'm just trying to tell you that there might be an issue with the form. It's safe to assume that if I have this problem I'm probably not the only one. I have contacted you via email a while ago so for me it's not an issue anymore. I can only suggest that someone checks the implementation. You can close this topic now. No response is needed.

  OK. We'll leave it at that. Many thanks.

• Archived Forum

  Looking for an old post? We've kept them on the old forum.