FSRealistic Pro purchase price

[AleItaly]

Hi guys, previously, I bought FSRealistic core, directly on Justflight, and on Fselite, explain that by buying FSRealistic Pro we only have to pay the upgrade of € 5.60, only trying to buy directly on Justflight FSRealistic Pro, it asks me € 28 , 00, as if I were a new user, why? is it possible to have explanations? thank you

Alessandro

[Derek]

@aleitaly If you bought from JF you would have been sent an email yesterday with upgrade details. Check spam.

[AleItaly]

@derek Ok thanks solved; to install FSRealistic Pro, the previous FSRealistic Core, do you have to uninstall it?

Alessandro

[Derek]

@aleitaly I don't know. You'd have to ask FSRealistic support or JF support. If it was a JF product it would overwrite but I can't speak for other devs.

[AleItaly]

@derek OK thanks

Alessandro

[clarked3]

Derek, I'm also trying to upgrade, but have been away for a couple of weeks and have no record of an email being sent. Is it possible to resend?

dave

[Derek]

@clarked3 said in FSRealistic Pro purchase price:

Derek, I'm also trying to upgrade, but have been away for a couple of weeks and have no record of an email being sent. Is it possible to resend?

dave

They are automatically sent as a batch so can't be resent. Have you tried contacting JF support?

[clarked3]

@derek Hi Derek, I contacted them a couple of days ago but have not yet received a reply or ticket number. Should I resubmit?

Dave

[Derek]

@clarked3

You should receive a ticket number automatically. If you don't then try again.