MSFS Products

3.5k Topics 18.2k Posts

  • 603 Topics
    3k Posts

    I am having an issue with the Black Square add-ons, where the push function on the volume and dual concentric knobs of the GTN Xi does not work. This problem occurs when using the "Lock" mode of the cockpit interaction system.
    https://www.youtube.com/watch?v=dMwN8HM0uWI

    Sometimes, after trying to push the knobs, I get errors indicating that the knobs are stuck:
    knob stuck error screenshot

    Everything works as expected when I switch to the "Legacy" mode.
    https://www.youtube.com/watch?v=Q5DPVa7pQUo

    Has anyone else encountered this problem?

  • 601 Topics
    4k Posts

    I am having major issues with the Arrow AP. I don't want its altitude hold feature active, I want to control the trim myself. I don't know if it's my logitech AP unit or what but the plane never seems to want to stop holding altitude. Because there is no switch just a clickspot, I can't tell whether altitude hold is supposed to be on or off, and my bindings for altitude and heading hold seem to do nothing in this plane. I'd like an option in the ipad to disable the clickspot and all the altitude features of the Arrows so they NEVER take control of trim, and the AP works as it would in real life, please. And ideally I'd like the "Heading Hold On" and "Heading Hold Off" bindings to work so I can use my switches instead of the mouse.

    I think it might be my logitech AP unit interfering, so I will test with it unplugged, but it seems pot luck whether I can get the AP in the Arrow to release control of trim.

  • 309 Topics
    2k Posts

    @Mark Thanks for your reply. From that I gleaned that the AP disconnect is not a feature of the aircraft so perhaps something might be wrong on my end.

    I did a long testflight during which I unplugged my yoke and throttle quadrant and that seemed to cure the AP disconnect. After reconnecting the AP disconnected again after a while.

    I checked the yoke sensivity setting in MSFS and noticed there was a "reactivity" setting I have never touched before. It showed 100 so I changed that to 98, on a hunch that this might filter out these spikes.

    I did a long test flight with this setting and did not have a AP disconnect. The funny thing is, when I set it back to 100 I also did not have these AP disconnects anymore.

    When I later checked for spikes using VKB Joytester I noticed that the yoke was indeed sending spikes once in a while, very short bursts but off the scale.
    These did not lead to AP disconnects since I already touched the reactivity setting in MSFS.

    Even after a very, very long flight the AP disconnect did not return except once when I changed GPS instruments on the tablet during a flight.

    Perhaps the original value of the reactivity setting was not set properly in MSFS internally so setting it to 98 and then back to 100 reset something in MSFS.
    Sorry for the long reply but hopefully someone else with a similar issue might benefit from this.

  • 184 Topics
    963 Posts

    @trevor250

    See this page - there is an email link to submit queries if you have bought products from elsewhere:

    https://www.justflight.com/support

  • 153 Topics
    632 Posts

    @jaspar11 I have just tested this and I am seeing the tail plan position indicator move between +5 and -3 by triggering the elevator trim assignments, so that sounds like there may be some other controller conflict that may be preventing the trim from working correctly for you.

    If you could kindly contact Just Flight support via the following link, they will be able to run through some troubleshooting steps with you to get you up and running: https://www.justflight.com/support

    Mark - Just Flight

  • 547 Topics
    3k Posts

    We are aware of the autopilot not holding the glideslope perfectly, this we believe came about after a recent sim update that changed the atmosphere/weather in the simulator. It is something we are looking into and once we have a fix it will be included in an update to the 146.

    Mark - Just Flight

  • 378 Topics
    3k Posts

    @Hartmannx

    We're not aware of this being a problem. If you contact Just Flight support they can look intio your specific problem. See: https://www.justflight.com/support

  • 254 Topics
    1k Posts

    Thanks. Could you please contact our support team so that they can go through some troubleshooting steps with you. https://support.justflight.com/support/home

  • 93 Topics
    396 Posts

    @NickW61 Thanks for letting us know. We've passed this info on to our support team so that they can quickly point users in the right direction if they run into this issue.

    Mark - Just Flight

  • 16 Topics
    63 Posts

    Thank you