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  • Announcements regarding our community

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    DerekD
    @Pixella The link to this thread is to explain how to obtain support. As it says above: *If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://www.justflight.com/support You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. A 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days. By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.*
  • Please use this link to gain technical support for any of our products

  • A place to talk about whatever you want

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    DerekD
    We don't do support via email. However, Black Square do frequent these forums. Otherwise, you can contact Just Flight Support and they will be only too happy to resolve any questions you may have. I think the @ symbol is accepted in common usage on forums and social media to tag other users.
  • 10k Topics
    51k Posts
    MartynM
    Hi all, We wanted to provide an update on the issues raised in this thread. Our current development and testing priorities are: • ATS behaviour • ILS capture and intercept behaviour, particularly from larger intercept angles • Holds and missed approaches • Approach insertion and reselection reliability We recognise that these systems are fundamental to IFR and online operations, and that failures during an approach can significantly affect the usability of the aircraft. We will shortly release v1.3 alongside the Marketplace versions. This update will include improved AFCAS automatic trim, autopilot disconnection following sustained manual stabiliser-trim input, and a variety of other AFCAS and ATS fixes and refinements. We will share the full changelog before release. To set expectations clearly, v1.3 will not contain all the work currently underway in the priority areas listed above. The Marketplace and non-Marketplace versions are being kept at feature parity, but the Marketplace release work and these systems-development tasks are being handled in parallel. Several relevant fixes are now approaching completion. These include safeguards intended to prevent an existing route from being lost if an approach or transition cannot be successfully reinserted, together with further improvements to ILS intercept-direction handling. Our testing team is also evaluating a substantial rewrite of the hold and missed-approach logic. These changes require careful testing across different procedures, intercept geometries and navigation-data cycles. We want to release them as soon as they are ready, while avoiding regressions elsewhere in the FMS and flight-guidance systems. Thank you for the detailed reports, routes and videos supplied so far. They have been extremely helpful in identifying and reproducing these issues, and we will continue to provide updates as the remaining fixes progress.
  • For all discussion relating to train simulation and Just Trains products

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    165 Topics
    355 Posts
    DerekD
    @Guder https://www.justtrains.net/support
  • Got a suggestion or some feedback for us? Drop it in here and we'll take a look!

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    K
    Wow - that must have been an amazing experience for the young you! Definite second from me on getting the VC-10 in the sim!!!