@Pixella The link to this thread is to explain how to obtain support. As it says above: *If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://www.justflight.com/support You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. A 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days. By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.*

I believe the website requires cookies to be enabled in order for videos to show on the product pages. If cookies have been previously disabled on a website, they can be re-enabled via your browser settings. For example, the following link has steps required to disable/enable cookies on Google Chrome: https://support.google.com/chrome/answer/95647 Hope that helps. Mark - Just Flight

Hello, I wanted to fly with the Avianova livery (Avianova Livery on FS.to) and noticed the EFB was not working correctly, after reinstalling the plane I realized other people had the same issue (as you can see in the comments for that livery), and I also realized it's a problem in my own livery. After a little bit of digging I found that the problem is in the aircraft.cfg, specifically it seems like that the the "Title" in the aircraft.cfg needs to start with title = "Just Flight F70 | If that is missing (for example the Avianova livery used to be just title = "Avianova | I-REJO" then the EFB (and especially the "Aircraft" page will not work correctly. I thought this was a bit strange, not sure if it's something that was intended, and it wasn't documented anywhere that I've seen (although maybe I just missed it), this seems like it was also a result of your most recent change as of 20 days ago. I will now update my livery to fix this issue, but understandably not many people will realize/update/know how to fix it themselves.

Yeah, I've double checked spam and I even checked a different email in case I put that one in but nothing. No problem though I shall wait for Support to reply. Thanks for the reply!

Wow - that must have been an amazing experience for the young you! Definite second from me on getting the VC-10 in the sim!!!