@Pixella The link to this thread is to explain how to obtain support. As it says above: *If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://www.justflight.com/support You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. A 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days. By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.*

We don't do support via email. However, Black Square do frequent these forums. Otherwise, you can contact Just Flight Support and they will be only too happy to resolve any questions you may have. I think the @ symbol is accepted in common usage on forums and social media to tag other users.

You are one of the best developers we have ever had in the history of the simulation, always listening to suggestions and acting whenever possible. @Black-Square

@Guder https://www.justtrains.net/support

Wow - that must have been an amazing experience for the young you! Definite second from me on getting the VC-10 in the sim!!!