@Pixella The link to this thread is to explain how to obtain support. As it says above: *If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://www.justflight.com/support You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. A 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days. By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.*

We don't do support via email. However, Black Square do frequent these forums. Otherwise, you can contact Just Flight Support and they will be only too happy to resolve any questions you may have. I think the @ symbol is accepted in common usage on forums and social media to tag other users.

@Zacke It is true the temps can take time to rise or fall based on ambient conditions. I will point out something interesting however. It is very possible to get an overtemp (especially cylinders) when climbing up high. Though its generally colder, the decrease in air density means its less efficient at taking heat away. A few years ago I was flying a turbo mooney at 17500. If I even thought of closing the cowl flaps the cylinders would spike in temperature. Always best to use the cowl flaps to give an engine what it needs, not by some generalized procedure.

@Guder https://www.justtrains.net/support

Wow - that must have been an amazing experience for the young you! Definite second from me on getting the VC-10 in the sim!!!