@Pixella The link to this thread is to explain how to obtain support. As it says above: *If you need support for any of our products, technical or otherwise, or have problems with ordering or accessing your account, the fastest way to get an answer is to contact our Support Team - https://www.justflight.com/support You'll find a range of FAQs - some general and some product specific - and if they don't answer your question you can ask a direct question. A 'ticket' will be confirmed as received via email and we'll endeavour to respond within 3 working days. By all means ask questions in the forum, but these may only be answered by other forum members, our support team aren't monitoring the forum 24/7.*

We don't do support via email. However, Black Square do frequent these forums. Otherwise, you can contact Just Flight Support and they will be only too happy to resolve any questions you may have. I think the @ symbol is accepted in common usage on forums and social media to tag other users.

@HansDeVlieger Hans, I read your post and wondered if you have tried using ‘empty” hardware control profiles in MSFS to find the problem, not just an empty Community folder? I had a related problem with the Honeycomb Bravo where commands pre-assigned to the default Honeycomb Bravo controller profile conflicted with a command that I was trying to assign in Axis and Ohs (similar keyboard software to Spad.next). Once I created an empty hardware profile for the Honeycomb Bravo, my problems disappeared. After that I was able to add commands back in step by step. I only mention this as the Bravo fires commands constantly and the default Bravo profile contains commands for all of the autopilot controls and something there could potentially by causing your problem. I could also be completely wrong but wanted to let you know my experience and how I solved it, in case it helps you too.

@Guder https://www.justtrains.net/support

Wow - that must have been an amazing experience for the young you! Definite second from me on getting the VC-10 in the sim!!!