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  6. Starship 2024 installer not launching past initial screen

Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • Z Offline
    Z Offline
    Zaki87
    wrote last edited by
    #14

    Same Here, hopefully a fast fix will happen now

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    • N Offline
      N Offline
      neinnunb
      wrote last edited by
      #15

      Hello. I am on the same boat. Assuming support is getting allot of reports about it, so I guess I'll just wait for a resolution.

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      0
      • MartynM Offline
        MartynM Offline
        Martyn
        JF Staff
        wrote last edited by
        #16

        Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

        Martyn - Development Manager

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        • N Online
          N Online
          Noob21
          wrote last edited by
          #17

          nick crashed the servers again
          lol
          congrats on the release, I know it's been a long time coming

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          0
          • N Offline
            N Offline
            neinnunb
            wrote last edited by
            #18

            New installer works. I am passed the login. Thanks!

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            • F Offline
              F Offline
              ftzzzz
              wrote last edited by
              #19

              Weeeee, new installer works. Thank you.

              1 Reply Last reply
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              • Z Offline
                Z Offline
                Zaki87
                wrote last edited by
                #20

                Thank you for the fast fix! works!

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                • J Offline
                  J Offline
                  Jabba87
                  wrote last edited by
                  #21

                  The new installer still does not work for me.

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                  • O Offline
                    O Offline
                    Outermarker
                    wrote last edited by
                    #22

                    Not working for me unfortunately, same situation as before.

                    1 Reply Last reply
                    3
                    • A Offline
                      A Offline
                      AstroBriggs
                      wrote last edited by
                      #23

                      Same results for msfs 2024 for me as well

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                      0
                      • MartynM Offline
                        MartynM Offline
                        Martyn
                        JF Staff
                        wrote last edited by
                        #24

                        Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                        Martyn - Just Flight

                        Martyn - Development Manager

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                        • A Offline
                          A Offline
                          AstroBriggs
                          wrote last edited by
                          #25

                          Same results for msfs 2024, installer not working as intended even with Rev A

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                          0
                          • MartynM Offline
                            MartynM Offline
                            Martyn
                            JF Staff
                            wrote last edited by
                            #26

                            We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                            Martyn - Development Manager

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                            0
                            • A Offline
                              A Offline
                              AscendedGravity
                              wrote last edited by
                              #27

                              The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                              • MartynM Martyn referenced this topic
                              • S Offline
                                S Offline
                                stuart11n
                                wrote last edited by stuart11n
                                #28

                                I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                                I'll open a ticket if it doesn't do something within 30 minutes.

                                Edit: the zip file does not fix it.
                                Edit: for giggles, I turned off my firewall. No change.

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                                • S Offline
                                  S Offline
                                  Sucktion
                                  wrote last edited by
                                  #29

                                  Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                                  • A Online
                                    A Online
                                    Avionic
                                    wrote last edited by
                                    #30

                                    Zip file is up

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                                    1
                                    • M Offline
                                      M Offline
                                      mari8it
                                      wrote last edited by
                                      #31

                                      not working disappointed to

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                                      0
                                      • S Offline
                                        S Offline
                                        sternn
                                        wrote last edited by
                                        #32

                                        its a zip file that has an installer in it.... When the installer is already not working.... sigh

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                                        • Y Offline
                                          Y Offline
                                          ysaf
                                          wrote last edited by
                                          #33

                                          Zip file installer is not responding either

                                          1 Reply Last reply
                                          1
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