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Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • S Offline
    S Offline
    sternn
    wrote last edited by
    #12

    The installer wont even work

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    • S Online
      S Online
      stuart11n
      wrote last edited by stuart11n
      #13
      1. Installer starts, I give it permission to proceed and it just sits there in the taskbar doing nothing...
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      • Z Offline
        Z Offline
        Zaki87
        wrote last edited by
        #14

        Same Here, hopefully a fast fix will happen now

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        • N Offline
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          neinnunb
          wrote last edited by
          #15

          Hello. I am on the same boat. Assuming support is getting allot of reports about it, so I guess I'll just wait for a resolution.

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          • MartynM Offline
            MartynM Offline
            Martyn
            JF Staff
            wrote last edited by
            #16

            Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

            Martyn - Development Manager

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            • N Offline
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              Noob21
              wrote last edited by
              #17

              nick crashed the servers again
              lol
              congrats on the release, I know it's been a long time coming

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              • N Offline
                N Offline
                neinnunb
                wrote last edited by
                #18

                New installer works. I am passed the login. Thanks!

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                • F Offline
                  F Offline
                  ftzzzz
                  wrote last edited by
                  #19

                  Weeeee, new installer works. Thank you.

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                  • Z Offline
                    Z Offline
                    Zaki87
                    wrote last edited by
                    #20

                    Thank you for the fast fix! works!

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                    • J Offline
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                      Jabba87
                      wrote last edited by
                      #21

                      The new installer still does not work for me.

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                      • O Offline
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                        Outermarker
                        wrote last edited by
                        #22

                        Not working for me unfortunately, same situation as before.

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                        • A Offline
                          A Offline
                          AstroBriggs
                          wrote last edited by
                          #23

                          Same results for msfs 2024 for me as well

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                          • MartynM Offline
                            MartynM Offline
                            Martyn
                            JF Staff
                            wrote last edited by
                            #24

                            Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                            Martyn - Just Flight

                            Martyn - Development Manager

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                            • A Offline
                              A Offline
                              AstroBriggs
                              wrote last edited by
                              #25

                              Same results for msfs 2024, installer not working as intended even with Rev A

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                              • MartynM Offline
                                MartynM Offline
                                Martyn
                                JF Staff
                                wrote last edited by
                                #26

                                We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                                Martyn - Development Manager

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                                • A Offline
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                                  AscendedGravity
                                  wrote last edited by
                                  #27

                                  The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                                  • MartynM Martyn referenced this topic
                                  • S Online
                                    S Online
                                    stuart11n
                                    wrote last edited by stuart11n
                                    #28

                                    I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                                    I'll open a ticket if it doesn't do something within 30 minutes.

                                    Edit: the zip file does not fix it.
                                    Edit: for giggles, I turned off my firewall. No change.

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                                    • S Online
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                                      Sucktion
                                      wrote last edited by
                                      #29

                                      Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                                      • A Offline
                                        A Offline
                                        Avionic
                                        wrote last edited by
                                        #30

                                        Zip file is up

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                                        • M Offline
                                          M Offline
                                          mari8it
                                          wrote last edited by
                                          #31

                                          not working disappointed to

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