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Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • N Offline
    N Offline
    Noob21
    wrote last edited by
    #17

    nick crashed the servers again
    lol
    congrats on the release, I know it's been a long time coming

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    • N Offline
      N Offline
      neinnunb
      wrote last edited by
      #18

      New installer works. I am passed the login. Thanks!

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      • F Offline
        F Offline
        ftzzzz
        wrote last edited by
        #19

        Weeeee, new installer works. Thank you.

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        • Z Offline
          Z Offline
          Zaki87
          wrote last edited by
          #20

          Thank you for the fast fix! works!

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          • J Offline
            J Offline
            Jabba87
            wrote last edited by
            #21

            The new installer still does not work for me.

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            • O Online
              O Online
              Outermarker
              wrote last edited by
              #22

              Not working for me unfortunately, same situation as before.

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              • A Offline
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                AstroBriggs
                wrote last edited by
                #23

                Same results for msfs 2024 for me as well

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                • MartynM Offline
                  MartynM Offline
                  Martyn
                  JF Staff
                  wrote last edited by
                  #24

                  Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                  Martyn - Just Flight

                  Martyn - Development Manager

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                  • A Offline
                    A Offline
                    AstroBriggs
                    wrote last edited by
                    #25

                    Same results for msfs 2024, installer not working as intended even with Rev A

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                    • MartynM Offline
                      MartynM Offline
                      Martyn
                      JF Staff
                      wrote last edited by
                      #26

                      We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                      Martyn - Development Manager

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                      • A Offline
                        A Offline
                        AscendedGravity
                        wrote last edited by
                        #27

                        The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                        • MartynM Martyn referenced this topic
                        • S Online
                          S Online
                          stuart11n
                          wrote last edited by stuart11n
                          #28

                          I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                          I'll open a ticket if it doesn't do something within 30 minutes.

                          Edit: the zip file does not fix it.
                          Edit: for giggles, I turned off my firewall. No change.

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                          • S Online
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                            Sucktion
                            wrote last edited by
                            #29

                            Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                            • A Offline
                              A Offline
                              Avionic
                              wrote last edited by
                              #30

                              Zip file is up

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                              • M Offline
                                M Offline
                                mari8it
                                wrote last edited by
                                #31

                                not working disappointed to

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                                • S Offline
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                                  sternn
                                  wrote last edited by
                                  #32

                                  its a zip file that has an installer in it.... When the installer is already not working.... sigh

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                                  • Y Offline
                                    Y Offline
                                    ysaf
                                    wrote last edited by
                                    #33

                                    Zip file installer is not responding either

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                                    • J Offline
                                      J Offline
                                      Jerrfyloob
                                      wrote last edited by
                                      #34

                                      Can confirm, zip file is broken too

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                                      • A Offline
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                                        Avionic
                                        wrote last edited by
                                        #35

                                        .Zip file starts the same InstallScript Setup Launcher titled BlackSquare Starship MSFS 2024 that fails to go anywhere.

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                                        • A Offline
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                                          AstroBriggs
                                          wrote last edited by
                                          #36

                                          zip installer not working here either for msfs 2024

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