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  6. Starship 2024 installer not launching past initial screen

Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • N Offline
    N Offline
    neinnunb
    wrote last edited by
    #15

    Hello. I am on the same boat. Assuming support is getting allot of reports about it, so I guess I'll just wait for a resolution.

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    • MartynM Offline
      MartynM Offline
      Martyn
      JF Staff
      wrote last edited by
      #16

      Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

      Martyn - Development Manager

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      • N Offline
        N Offline
        Noob21
        wrote last edited by
        #17

        nick crashed the servers again
        lol
        congrats on the release, I know it's been a long time coming

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        • N Offline
          N Offline
          neinnunb
          wrote last edited by
          #18

          New installer works. I am passed the login. Thanks!

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          • F Offline
            F Offline
            ftzzzz
            wrote last edited by
            #19

            Weeeee, new installer works. Thank you.

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            • Z Offline
              Z Offline
              Zaki87
              wrote last edited by
              #20

              Thank you for the fast fix! works!

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              • J Offline
                J Offline
                Jabba87
                wrote last edited by
                #21

                The new installer still does not work for me.

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                • O Online
                  O Online
                  Outermarker
                  wrote last edited by
                  #22

                  Not working for me unfortunately, same situation as before.

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                  • A Offline
                    A Offline
                    AstroBriggs
                    wrote last edited by
                    #23

                    Same results for msfs 2024 for me as well

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                    0
                    • MartynM Offline
                      MartynM Offline
                      Martyn
                      JF Staff
                      wrote last edited by
                      #24

                      Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                      Martyn - Just Flight

                      Martyn - Development Manager

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                      • A Offline
                        A Offline
                        AstroBriggs
                        wrote last edited by
                        #25

                        Same results for msfs 2024, installer not working as intended even with Rev A

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                        • MartynM Offline
                          MartynM Offline
                          Martyn
                          JF Staff
                          wrote last edited by
                          #26

                          We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                          Martyn - Development Manager

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                          • A Offline
                            A Offline
                            AscendedGravity
                            wrote last edited by
                            #27

                            The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                            • MartynM Martyn referenced this topic
                            • S Online
                              S Online
                              stuart11n
                              wrote last edited by stuart11n
                              #28

                              I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                              I'll open a ticket if it doesn't do something within 30 minutes.

                              Edit: the zip file does not fix it.
                              Edit: for giggles, I turned off my firewall. No change.

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                              • S Online
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                                Sucktion
                                wrote last edited by
                                #29

                                Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                                • A Offline
                                  A Offline
                                  Avionic
                                  wrote last edited by
                                  #30

                                  Zip file is up

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                                  • M Offline
                                    M Offline
                                    mari8it
                                    wrote last edited by
                                    #31

                                    not working disappointed to

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                                    • S Offline
                                      S Offline
                                      sternn
                                      wrote last edited by
                                      #32

                                      its a zip file that has an installer in it.... When the installer is already not working.... sigh

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                                      • Y Offline
                                        Y Offline
                                        ysaf
                                        wrote last edited by
                                        #33

                                        Zip file installer is not responding either

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                                        • J Offline
                                          J Offline
                                          Jerrfyloob
                                          wrote last edited by
                                          #34

                                          Can confirm, zip file is broken too

                                          1 Reply Last reply
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