Starship 2024 installer not launching past initial screen

[Faerblaed]

Same for me, first window pops and says something about loading the installer then just disapears, the installer exe still running in the background but it seems to do nothing

[ftzzzz]

Yep, i can't activate my product

[Black Square]

I just emailed the release coordinator about this. I have nothing to do with the installer, but hopefully we can get to the bottom of this very quickly!

[Sunake]

Yeah me too. Hopefully it gets sorted soon.

[ADFGVX]

I get code 404-product not available for customer, all the time

[Padinn]

Same issue here. Says unavailable for customer.

[ADFGVX]

really, really disaappointing

[sternn]

The installer wont even work

[stuart11n]

2024. Installer starts, I give it permission to proceed and it just sits there in the taskbar doing nothing...

[Zaki87]

Same Here, hopefully a fast fix will happen now

[neinnunb]

Hello. I am on the same boat. Assuming support is getting allot of reports about it, so I guess I'll just wait for a resolution.

[Martyn]

Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

[Noob21]

nick crashed the servers again
lol
congrats on the release, I know it's been a long time coming

[neinnunb]

New installer works. I am passed the login. Thanks!

[ftzzzz]

Weeeee, new installer works. Thank you.

[Zaki87]

Thank you for the fast fix! works!

[Jabba87]

The new installer still does not work for me.

[Outermarker]

Not working for me unfortunately, same situation as before.

[AstroBriggs]

Same results for msfs 2024 for me as well

[Martyn]

Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

Martyn - Just Flight