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  6. Starship 2024 installer not launching past initial screen

Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • A Offline
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    ADFGVX
    wrote last edited by
    #11

    really, really disaappointing

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    • S Offline
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      sternn
      wrote last edited by
      #12

      The installer wont even work

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      • S Offline
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        stuart11n
        wrote last edited by stuart11n
        #13
        1. Installer starts, I give it permission to proceed and it just sits there in the taskbar doing nothing...
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        • Z Offline
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          Zaki87
          wrote last edited by
          #14

          Same Here, hopefully a fast fix will happen now

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          • N Offline
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            neinnunb
            wrote last edited by
            #15

            Hello. I am on the same boat. Assuming support is getting allot of reports about it, so I guess I'll just wait for a resolution.

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            • MartynM Offline
              MartynM Offline
              Martyn
              JF Staff
              wrote last edited by
              #16

              Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

              Martyn - Development Manager

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              • N Offline
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                Noob21
                wrote last edited by
                #17

                nick crashed the servers again
                lol
                congrats on the release, I know it's been a long time coming

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                • N Offline
                  N Offline
                  neinnunb
                  wrote last edited by
                  #18

                  New installer works. I am passed the login. Thanks!

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                  • F Offline
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                    ftzzzz
                    wrote last edited by
                    #19

                    Weeeee, new installer works. Thank you.

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                    • Z Offline
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                      Zaki87
                      wrote last edited by
                      #20

                      Thank you for the fast fix! works!

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                      • J Offline
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                        Jabba87
                        wrote last edited by
                        #21

                        The new installer still does not work for me.

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                          Outermarker
                          wrote last edited by
                          #22

                          Not working for me unfortunately, same situation as before.

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                          • A Offline
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                            AstroBriggs
                            wrote last edited by
                            #23

                            Same results for msfs 2024 for me as well

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                            • MartynM Offline
                              MartynM Offline
                              Martyn
                              JF Staff
                              wrote last edited by
                              #24

                              Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                              Martyn - Just Flight

                              Martyn - Development Manager

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                              • A Offline
                                A Offline
                                AstroBriggs
                                wrote last edited by
                                #25

                                Same results for msfs 2024, installer not working as intended even with Rev A

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                                • MartynM Offline
                                  MartynM Offline
                                  Martyn
                                  JF Staff
                                  wrote last edited by
                                  #26

                                  We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                                  Martyn - Development Manager

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                                  • A Offline
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                                    AscendedGravity
                                    wrote last edited by
                                    #27

                                    The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                                    • MartynM Martyn referenced this topic
                                    • S Offline
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                                      stuart11n
                                      wrote last edited by stuart11n
                                      #28

                                      I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                                      I'll open a ticket if it doesn't do something within 30 minutes.

                                      Edit: the zip file does not fix it.
                                      Edit: for giggles, I turned off my firewall. No change.

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                                        Sucktion
                                        wrote last edited by
                                        #29

                                        Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                                        • A Offline
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                                          Avionic
                                          wrote last edited by
                                          #30

                                          Zip file is up

                                          1 Reply Last reply
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