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  6. Starship 2024 installer not launching past initial screen

Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • P Offline
    P Offline
    Padinn
    wrote last edited by
    #10

    Same issue here. Says unavailable for customer.

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    • A Offline
      A Offline
      ADFGVX
      wrote last edited by
      #11

      really, really disaappointing

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      • S Offline
        S Offline
        sternn
        wrote last edited by
        #12

        The installer wont even work

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        • S Offline
          S Offline
          stuart11n
          wrote last edited by stuart11n
          #13
          1. Installer starts, I give it permission to proceed and it just sits there in the taskbar doing nothing...
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          • Z Offline
            Z Offline
            Zaki87
            wrote last edited by
            #14

            Same Here, hopefully a fast fix will happen now

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            • N Offline
              N Offline
              neinnunb
              wrote last edited by
              #15

              Hello. I am on the same boat. Assuming support is getting allot of reports about it, so I guess I'll just wait for a resolution.

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              • MartynM Offline
                MartynM Offline
                Martyn
                JF Staff
                wrote last edited by
                #16

                Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

                Martyn - Development Manager

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                • N Offline
                  N Offline
                  Noob21
                  wrote last edited by
                  #17

                  nick crashed the servers again
                  lol
                  congrats on the release, I know it's been a long time coming

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                  • N Offline
                    N Offline
                    neinnunb
                    wrote last edited by
                    #18

                    New installer works. I am passed the login. Thanks!

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                    • F Offline
                      F Offline
                      ftzzzz
                      wrote last edited by
                      #19

                      Weeeee, new installer works. Thank you.

                      1 Reply Last reply
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                      • Z Offline
                        Z Offline
                        Zaki87
                        wrote last edited by
                        #20

                        Thank you for the fast fix! works!

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                        • J Offline
                          J Offline
                          Jabba87
                          wrote last edited by
                          #21

                          The new installer still does not work for me.

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                          • O Offline
                            O Offline
                            Outermarker
                            wrote last edited by
                            #22

                            Not working for me unfortunately, same situation as before.

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                            • A Offline
                              A Offline
                              AstroBriggs
                              wrote last edited by
                              #23

                              Same results for msfs 2024 for me as well

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                              • MartynM Offline
                                MartynM Offline
                                Martyn
                                JF Staff
                                wrote last edited by
                                #24

                                Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                                Martyn - Just Flight

                                Martyn - Development Manager

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                                • A Offline
                                  A Offline
                                  AstroBriggs
                                  wrote last edited by
                                  #25

                                  Same results for msfs 2024, installer not working as intended even with Rev A

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                                  • MartynM Offline
                                    MartynM Offline
                                    Martyn
                                    JF Staff
                                    wrote last edited by
                                    #26

                                    We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                                    Martyn - Development Manager

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                                    • A Offline
                                      A Offline
                                      AscendedGravity
                                      wrote last edited by
                                      #27

                                      The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                                      • MartynM Martyn referenced this topic
                                      • S Offline
                                        S Offline
                                        stuart11n
                                        wrote last edited by stuart11n
                                        #28

                                        I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                                        I'll open a ticket if it doesn't do something within 30 minutes.

                                        Edit: the zip file does not fix it.
                                        Edit: for giggles, I turned off my firewall. No change.

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                                        • S Offline
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                                          Sucktion
                                          wrote last edited by
                                          #29

                                          Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

                                          1 Reply Last reply
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