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  5. PA 28R ARROW III for MSFS "Security Failure"

PA 28R ARROW III for MSFS "Security Failure"

Scheduled Pinned Locked Moved PA-28R Arrow III
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  • CygnificC Cygnific

    @Gilandred I doubt, the folder is written correctly in UserCfg.opt and that is checked by the installer. My problem was that it only read the AppData\Local folder and forgot the AppData\Roaming where I have another install for Steam.. (I have Store and Steam versions installed).

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    Gilandred
    wrote on last edited by
    #27

    @Cygnific Worst case scenario is I ask for a refund and then buy again when it comes to the MS Marketplace, but I still hope tech support can get this sorted.

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    • G Gilandred

      @Cygnific Worst case scenario is I ask for a refund and then buy again when it comes to the MS Marketplace, but I still hope tech support can get this sorted.

      CygnificC Offline
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      Cygnific
      wrote on last edited by
      #28

      @Gilandred Yes, but there is a change that you can't modify .xml, .cfg files then though, due to drm.

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      • CraigC Offline
        CraigC Offline
        Craig
        wrote on last edited by
        #29

        The most likely cause that we have seen for this issue is that the account you are using MSFS on does not have full administrative rights.

        If you have more than one account on your PC please make sure that ll accounts are administrators and not just users

        Technical Support

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        • CraigC Craig

          The most likely cause that we have seen for this issue is that the account you are using MSFS on does not have full administrative rights.

          If you have more than one account on your PC please make sure that ll accounts are administrators and not just users

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          Gilandred
          wrote on last edited by Gilandred
          #30

          @Craig my user account (only one on PC) has full administrative privileges and the installer was also ran as administrator. Must be something else.

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            terrycornwall
            wrote on last edited by
            #31

            I have the same problem and even the planes yoke is not coordinating with my joystick just lays on oneside to the left but won't move left or right. hope they can fix it as it is a great bit of work other than these bugs. I also am the only user on this pc and it has administrative rights. I am sure it will be sorted.

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              Steffen1030
              wrote on last edited by
              #32

              I am also the only user on the PC and have full admin rights.
              I don't think it's the steam version either. I have the MS Store version.
              it has something to do with that damn registration process.
              then some admin writes here, this is not a support forum and refers to the support ..... but this does not even answer.
              Super Service 🤔

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              • S Steffen1030

                I am also the only user on the PC and have full admin rights.
                I don't think it's the steam version either. I have the MS Store version.
                it has something to do with that damn registration process.
                then some admin writes here, this is not a support forum and refers to the support ..... but this does not even answer.
                Super Service 🤔

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                terrycornwall
                wrote on last edited by
                #33

                @Steffen1030 I suppose they do their best as I nearly gave up on MSFS more than once. I do agree like you I am the only user for this pc and have MSFS on an M2 SSD apart from p3dv5 all on its lonesome. I have heard the SDK kit is very difficult to work with and it will take time. However it doesn't help us at the moment as was looking forward to a decent prop aircraft as the ones with MSFS aren't particularly good.

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                  terrycornwall
                  wrote on last edited by
                  #34

                  p.s. forgot to say I used the DVD set for MSFS which was pretty unhelpful as had to put in disk 1 all the time till I found a work round goodness only knows why that was.

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                  • CygnificC Offline
                    CygnificC Offline
                    Cygnific
                    wrote on last edited by Cygnific
                    #35

                    I'm kinda out of options, you can search for userinfo.txt and see if your emailadress and serial is in there and copy that to the *\packages\justflight-aircraft-pa28-arrow-iii\work Folder

                    Maybe on install it unpacks the files to temp. If it does, copy that file.. Not sure that works.

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                    • CygnificC Cygnific

                      I'm kinda out of options, you can search for userinfo.txt and see if your emailadress and serial is in there and copy that to the *\packages\justflight-aircraft-pa28-arrow-iii\work Folder

                      Maybe on install it unpacks the files to temp. If it does, copy that file.. Not sure that works.

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                      Gilandred
                      wrote on last edited by Gilandred
                      #36

                      @Cygnific the issue might be that the install is not creating a userinfo.txt file which holds the license data. It didn’t for me, nor could I find it anywhere. It might be worth trying if tech support could email the file with the correct license data to try.

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                        terrycornwall
                        wrote on last edited by
                        #37

                        Hi Thanks for the suggestion have requested as you said am dealing with Craig so guess he might see it anyway and take onboard. Many thanks Terry

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                        • CygnificC Cygnific

                          I'm kinda out of options, you can search for userinfo.txt and see if your emailadress and serial is in there and copy that to the *\packages\justflight-aircraft-pa28-arrow-iii\work Folder

                          Maybe on install it unpacks the files to temp. If it does, copy that file.. Not sure that works.

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                          Thrunkx
                          wrote on last edited by
                          #38

                          @Cygnific @Gilandred I couldn't find the file "Userinfo.txt" anywhere, I assume that the support is doing its best, but it still leaves something to be desired, I get a single answer per day from my ticket with requests that I have to follow up on, what means they are working on it, i believe that a solution will soon come and that sneaking support has to do with the world situation and therefore they need more time, i'm still optimistic.

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                          • Shado2kS Shado2k

                            @Frank-G , yep same here, steam version of msfs?

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                            EC-TF
                            wrote on last edited by
                            #39

                            @Shado2k said in PA 28R ARROW III for MSFS "Security Failure":

                            @Frank-G , yep same here, steam version of msfs?

                            I have the same problem

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                            • F Frank G

                              Well, at least your battery is charged and showing 12 volts!
                              Count yourself lucky! Mine is showing 0 volts and I'm unable to even do a cold start! Pressing the Recharge Battery button does absolutely nothing! LOL

                              LostPilotL Offline
                              LostPilotL Offline
                              LostPilot
                              wrote on last edited by
                              #40

                              @Frank-G Same issue here, I've fully removed and reinstalled (as well as repaired) the installation several times. Steam version only, all the files seem to be intact but my battery is dead and can't be recharged. Super frustrating.

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                              • LostPilotL LostPilot

                                @Frank-G Same issue here, I've fully removed and reinstalled (as well as repaired) the installation several times. Steam version only, all the files seem to be intact but my battery is dead and can't be recharged. Super frustrating.

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                                Shado2k
                                wrote on last edited by Shado2k
                                #41

                                @LostPilot
                                @EC-TF
                                @Frank-G
                                ive put in a ticket, maybe if we raise enough tickets someone will answer...........its a shame its a lovely aircraft.

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                                • Shado2kS Shado2k

                                  @LostPilot
                                  @EC-TF
                                  @Frank-G
                                  ive put in a ticket, maybe if we raise enough tickets someone will answer...........its a shame its a lovely aircraft.

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                                  Frank G
                                  wrote on last edited by
                                  #42

                                  @Shado2k I have also put in a ticket and they recognize that its an issue. Will look into it but no time when the solution will be resolved.

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                                    terrycornwall
                                    wrote on last edited by terrycornwall
                                    #43

                                    I have put in a list of what is not working yesterday so guess it is being looked into. They have been answering. Shame looks good. Fingers crossed something been missed in the download file. I have disk version.

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                                    • Shado2kS Shado2k

                                      @LostPilot
                                      @EC-TF
                                      @Frank-G
                                      ive put in a ticket, maybe if we raise enough tickets someone will answer...........its a shame its a lovely aircraft.

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                                      LostPilotL Offline
                                      LostPilot
                                      wrote on last edited by
                                      #44

                                      @Shado2k I've done the same. I agree, the aircraft is great otherwise, and I realize they're kind of in uncharted waters using external dlls and configs to handle more complex things, so it's understandable it's not perfect yet.

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                                        terrycornwall
                                        wrote on last edited by
                                        #45

                                        I wonder why? I know MSFS is the newbie on the block but surely was it not tested it must be working for JF so why not steam and the disc set. surely JF with all their resource should have tested with steam and disk set? I will say they are very good and are still asking questions. One advantage is that I have learnt something of the file structure . Every cloud (excuse the pun) has a silver lining.

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                                        • T terrycornwall

                                          I wonder why? I know MSFS is the newbie on the block but surely was it not tested it must be working for JF so why not steam and the disc set. surely JF with all their resource should have tested with steam and disk set? I will say they are very good and are still asking questions. One advantage is that I have learnt something of the file structure . Every cloud (excuse the pun) has a silver lining.

                                          Shado2kS Offline
                                          Shado2kS Offline
                                          Shado2k
                                          wrote on last edited by
                                          #46

                                          @terrycornwall Get your coat for that pun ;), yes maybe when the testers have saved up enough pennies for the other versions we can get an even playing field, i'm sure they are squirrelling away in the background.

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