PA 28R ARROW III for MSFS "Security Failure"

Gilandred

@Cygnific During the installation process MSFS will let you install it to a folder of your choosing so your able to name it whatever you want. Looks like this might be the common issue for installation issues, but is not terribly widespread as I suspect most people use only one drive.

Cygnific

@Gilandred I doubt, the folder is written correctly in UserCfg.opt and that is checked by the installer. My problem was that it only read the AppData\Local folder and forgot the AppData\Roaming where I have another install for Steam.. (I have Store and Steam versions installed).

Cygnific

So, to be sure, make a AppData\Local folder pointing to F:\MSFS and N:\Packages for @Thrunkx

AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache
Here goes the UserCfg.opt

Gilandred

@Cygnific Worst case scenario is I ask for a refund and then buy again when it comes to the MS Marketplace, but I still hope tech support can get this sorted.

Cygnific

@Gilandred Yes, but there is a change that you can't modify .xml, .cfg files then though, due to drm.

Craig

The most likely cause that we have seen for this issue is that the account you are using MSFS on does not have full administrative rights.

If you have more than one account on your PC please make sure that ll accounts are administrators and not just users

Gilandred

@Craig my user account (only one on PC) has full administrative privileges and the installer was also ran as administrator. Must be something else.

terrycornwall

I have the same problem and even the planes yoke is not coordinating with my joystick just lays on oneside to the left but won't move left or right. hope they can fix it as it is a great bit of work other than these bugs. I also am the only user on this pc and it has administrative rights. I am sure it will be sorted.

Steffen1030

I am also the only user on the PC and have full admin rights.
I don't think it's the steam version either. I have the MS Store version.
it has something to do with that damn registration process.
then some admin writes here, this is not a support forum and refers to the support ..... but this does not even answer.
Super Service 🤔

terrycornwall

@Steffen1030 I suppose they do their best as I nearly gave up on MSFS more than once. I do agree like you I am the only user for this pc and have MSFS on an M2 SSD apart from p3dv5 all on its lonesome. I have heard the SDK kit is very difficult to work with and it will take time. However it doesn't help us at the moment as was looking forward to a decent prop aircraft as the ones with MSFS aren't particularly good.

terrycornwall

p.s. forgot to say I used the DVD set for MSFS which was pretty unhelpful as had to put in disk 1 all the time till I found a work round goodness only knows why that was.

Cygnific

I'm kinda out of options, you can search for userinfo.txt and see if your emailadress and serial is in there and copy that to the *\packages\justflight-aircraft-pa28-arrow-iii\work Folder

Maybe on install it unpacks the files to temp. If it does, copy that file.. Not sure that works.

Gilandred

@Cygnific the issue might be that the install is not creating a userinfo.txt file which holds the license data. It didn’t for me, nor could I find it anywhere. It might be worth trying if tech support could email the file with the correct license data to try.

terrycornwall

Hi Thanks for the suggestion have requested as you said am dealing with Craig so guess he might see it anyway and take onboard. Many thanks Terry

Thrunkx

@Cygnific @Gilandred I couldn't find the file "Userinfo.txt" anywhere, I assume that the support is doing its best, but it still leaves something to be desired, I get a single answer per day from my ticket with requests that I have to follow up on, what means they are working on it, i believe that a solution will soon come and that sneaking support has to do with the world situation and therefore they need more time, i'm still optimistic.

EC-TF

@Shado2k said in PA 28R ARROW III for MSFS "Security Failure":

@Frank-G , yep same here, steam version of msfs?

I have the same problem

LostPilot

@Frank-G Same issue here, I've fully removed and reinstalled (as well as repaired) the installation several times. Steam version only, all the files seem to be intact but my battery is dead and can't be recharged. Super frustrating.

Shado2k

@LostPilot
@EC-TF
@Frank-G
ive put in a ticket, maybe if we raise enough tickets someone will answer...........its a shame its a lovely aircraft.

Frank G

@Shado2k I have also put in a ticket and they recognize that its an issue. Will look into it but no time when the solution will be resolved.

terrycornwall

I have put in a list of what is not working yesterday so guess it is being looked into. They have been answering. Shame looks good. Fingers crossed something been missed in the download file. I have disk version.