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  5. PA 28R ARROW III for MSFS "Security Failure"

PA 28R ARROW III for MSFS "Security Failure"

Scheduled Pinned Locked Moved PA-28R Arrow III
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  • CygnificC Offline
    CygnificC Offline
    Cygnific
    wrote on last edited by
    #13

    @Thrunkx @Steffen1030 Any change if you run the installer with Administrator? It should get the install path from UserCfg.opt (A problem when you have two versions installed and it only reads one)

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    • CygnificC Cygnific

      @Thrunkx @Steffen1030 Any change if you run the installer with Administrator? It should get the install path from UserCfg.opt (A problem when you have two versions installed and it only reads one)

      T Offline
      T Offline
      Thrunkx
      wrote on last edited by Thrunkx
      #14

      @Cygnific No, no change, still can't use the PA-28R, I've tried everything I knew, but unfortunately without success.
      I started the installation as admin from the beginning and even later I gave myself super admin rights to make sure that it wasn't because of that, but as I said, unfortunately no result.
      Then I did a readout and sent the support but unfortunately I haven't gotten any reaction from them so far, I'm slowly losing interest in the plane and I'm starting to think about asking for the money back.
      I have been waiting for a solution since Saturday and have not been able to test the aircraft until now.
      My readout:
      Checking for MSFS installation
      Checking for steam version
      usercfg.opt file located
      C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\usercfg.opt
      reading usercfg.opt file
      InstalledPackagesPath entry found
      InstalledPackagesPath "N:\Packages"

      package path - N:\Packages
      configs path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
      working path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\packages
      flights path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
      official path - N:\Packages\Official\Steam
      sdk path -
      Updating registry settings

      CygnificC 1 Reply Last reply
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      • T Thrunkx

        @Cygnific No, no change, still can't use the PA-28R, I've tried everything I knew, but unfortunately without success.
        I started the installation as admin from the beginning and even later I gave myself super admin rights to make sure that it wasn't because of that, but as I said, unfortunately no result.
        Then I did a readout and sent the support but unfortunately I haven't gotten any reaction from them so far, I'm slowly losing interest in the plane and I'm starting to think about asking for the money back.
        I have been waiting for a solution since Saturday and have not been able to test the aircraft until now.
        My readout:
        Checking for MSFS installation
        Checking for steam version
        usercfg.opt file located
        C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\usercfg.opt
        reading usercfg.opt file
        InstalledPackagesPath entry found
        InstalledPackagesPath "N:\Packages"

        package path - N:\Packages
        configs path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
        working path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\packages
        flights path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
        official path - N:\Packages\Official\Steam
        sdk path -
        Updating registry settings

        CygnificC Offline
        CygnificC Offline
        Cygnific
        wrote on last edited by Cygnific
        #15

        @Thrunkx

        You have some weird folder structure. N:\Packages Have you tried to rename it N:\Microsoft Flight Simulator? Dont forget to change to the same foldername in UserCfg.opt

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        • CygnificC Cygnific

          @Thrunkx

          You have some weird folder structure. N:\Packages Have you tried to rename it N:\Microsoft Flight Simulator? Dont forget to change to the same foldername in UserCfg.opt

          T Offline
          T Offline
          Thrunkx
          wrote on last edited by
          #16

          @Cygnific yes I tried that too, because MSFS is already 617GB with me, I created a new livery on Steam only for MSFS that is used on an external SSD hard drive. the structure you see there is what Steam created when I installed MSFS on steam.

          CygnificC 1 Reply Last reply
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          • T Thrunkx

            @Cygnific yes I tried that too, because MSFS is already 617GB with me, I created a new livery on Steam only for MSFS that is used on an external SSD hard drive. the structure you see there is what Steam created when I installed MSFS on steam.

            CygnificC Offline
            CygnificC Offline
            Cygnific
            wrote on last edited by Cygnific
            #17

            @Thrunkx So N:\Packages\Official\Steam is where all your MSFS data is stored now, and N:\Packages\Community is where the community add-ons are stored?

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            • CygnificC Cygnific

              @Thrunkx So N:\Packages\Official\Steam is where all your MSFS data is stored now, and N:\Packages\Community is where the community add-ons are stored?

              T Offline
              T Offline
              Thrunkx
              wrote on last edited by
              #18

              @Cygnific yes

              1 Reply Last reply
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              • CygnificC Cygnific

                @Thrunkx

                You have some weird folder structure. N:\Packages Have you tried to rename it N:\Microsoft Flight Simulator? Dont forget to change to the same foldername in UserCfg.opt

                G Offline
                G Offline
                Gilandred
                wrote on last edited by
                #19

                @Cygnific Actually that’s a common structure if you install the Steam version of MSFS to another harddrive. The “official” and “community” folders will install to the other harddrive, while the MSFS executable and other folders will install to steamapps/common/microsoftflightsimulator. This is similar to what I have, and I suspect Justflight’s installation or license check does not account for this somehow.

                T CygnificC 2 Replies Last reply
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                • G Gilandred

                  @Cygnific Actually that’s a common structure if you install the Steam version of MSFS to another harddrive. The “official” and “community” folders will install to the other harddrive, while the MSFS executable and other folders will install to steamapps/common/microsoftflightsimulator. This is similar to what I have, and I suspect Justflight’s installation or license check does not account for this somehow.

                  T Offline
                  T Offline
                  Thrunkx
                  wrote on last edited by
                  #20

                  @Gilandred yes that's exactly what I think

                  1 Reply Last reply
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                  • G Offline
                    G Offline
                    Gilandred
                    wrote on last edited by
                    #21

                    Here is my structure for reference.

                    Checking for MSFS installation
                    Checking for steam version
                    usercfg.opt file located
                    C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator\usercfg.opt
                    reading usercfg.opt file
                    InstalledPackagesPath entry found
                    InstalledPackagesPath "F:\MSFS"

                    package path - F:\MSFS
                    configs path - C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator
                    working path - C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator\packages
                    flights path - C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator
                    official path - F:\MSFS\Official\Steam
                    sdk path -
                    Updating registry settings

                    1 Reply Last reply
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                    • G Gilandred

                      @Cygnific Actually that’s a common structure if you install the Steam version of MSFS to another harddrive. The “official” and “community” folders will install to the other harddrive, while the MSFS executable and other folders will install to steamapps/common/microsoftflightsimulator. This is similar to what I have, and I suspect Justflight’s installation or license check does not account for this somehow.

                      CygnificC Offline
                      CygnificC Offline
                      Cygnific
                      wrote on last edited by Cygnific
                      #22

                      @Gilandred Yes I know, was just wandering why it would be called Packages instead of something like Microsoft Flight Simulator.

                      G 1 Reply Last reply
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                      • CygnificC Offline
                        CygnificC Offline
                        Cygnific
                        wrote on last edited by Cygnific
                        #23

                        I think more people would complain if it was a Steam AppData\Roaming problem and they only check AppData\Local.. But who knows. 😃 You can check that by making a folder in Appdata\Local

                        1 Reply Last reply
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                        • CygnificC Cygnific

                          @Gilandred Yes I know, was just wandering why it would be called Packages instead of something like Microsoft Flight Simulator.

                          G Offline
                          G Offline
                          Gilandred
                          wrote on last edited by
                          #24

                          @Cygnific During the installation process MSFS will let you install it to a folder of your choosing so your able to name it whatever you want. Looks like this might be the common issue for installation issues, but is not terribly widespread as I suspect most people use only one drive.

                          CygnificC 1 Reply Last reply
                          0
                          • G Gilandred

                            @Cygnific During the installation process MSFS will let you install it to a folder of your choosing so your able to name it whatever you want. Looks like this might be the common issue for installation issues, but is not terribly widespread as I suspect most people use only one drive.

                            CygnificC Offline
                            CygnificC Offline
                            Cygnific
                            wrote on last edited by Cygnific
                            #25

                            @Gilandred I doubt, the folder is written correctly in UserCfg.opt and that is checked by the installer. My problem was that it only read the AppData\Local folder and forgot the AppData\Roaming where I have another install for Steam.. (I have Store and Steam versions installed).

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                            • CygnificC Offline
                              CygnificC Offline
                              Cygnific
                              wrote on last edited by Cygnific
                              #26

                              So, to be sure, make a AppData\Local folder pointing to F:\MSFS and N:\Packages for @Thrunkx

                              AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache
                              Here goes the UserCfg.opt

                              1 Reply Last reply
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                              • CygnificC Cygnific

                                @Gilandred I doubt, the folder is written correctly in UserCfg.opt and that is checked by the installer. My problem was that it only read the AppData\Local folder and forgot the AppData\Roaming where I have another install for Steam.. (I have Store and Steam versions installed).

                                G Offline
                                G Offline
                                Gilandred
                                wrote on last edited by
                                #27

                                @Cygnific Worst case scenario is I ask for a refund and then buy again when it comes to the MS Marketplace, but I still hope tech support can get this sorted.

                                CygnificC 1 Reply Last reply
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                                • G Gilandred

                                  @Cygnific Worst case scenario is I ask for a refund and then buy again when it comes to the MS Marketplace, but I still hope tech support can get this sorted.

                                  CygnificC Offline
                                  CygnificC Offline
                                  Cygnific
                                  wrote on last edited by
                                  #28

                                  @Gilandred Yes, but there is a change that you can't modify .xml, .cfg files then though, due to drm.

                                  1 Reply Last reply
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                                  • CraigC Offline
                                    CraigC Offline
                                    Craig
                                    wrote on last edited by
                                    #29

                                    The most likely cause that we have seen for this issue is that the account you are using MSFS on does not have full administrative rights.

                                    If you have more than one account on your PC please make sure that ll accounts are administrators and not just users

                                    Technical Support

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                                    • CraigC Craig

                                      The most likely cause that we have seen for this issue is that the account you are using MSFS on does not have full administrative rights.

                                      If you have more than one account on your PC please make sure that ll accounts are administrators and not just users

                                      G Offline
                                      G Offline
                                      Gilandred
                                      wrote on last edited by Gilandred
                                      #30

                                      @Craig my user account (only one on PC) has full administrative privileges and the installer was also ran as administrator. Must be something else.

                                      1 Reply Last reply
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                                      • T Offline
                                        T Offline
                                        terrycornwall
                                        wrote on last edited by
                                        #31

                                        I have the same problem and even the planes yoke is not coordinating with my joystick just lays on oneside to the left but won't move left or right. hope they can fix it as it is a great bit of work other than these bugs. I also am the only user on this pc and it has administrative rights. I am sure it will be sorted.

                                        1 Reply Last reply
                                        0
                                        • S Offline
                                          S Offline
                                          Steffen1030
                                          wrote on last edited by
                                          #32

                                          I am also the only user on the PC and have full admin rights.
                                          I don't think it's the steam version either. I have the MS Store version.
                                          it has something to do with that damn registration process.
                                          then some admin writes here, this is not a support forum and refers to the support ..... but this does not even answer.
                                          Super Service 🤔

                                          T 1 Reply Last reply
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