PA 28R ARROW III for MSFS "Security Failure"
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Whilst this is not a support forum, please submit all bugs to the below link
https://support.justflight.com/support/home
If you haven't already, please take a look at the FAQ for this aircraft below
https://support.justflight.com/en/support/solutions/folders/17000139071
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@Thrunkx @Steffen1030 Any change if you run the installer with Administrator? It should get the install path from UserCfg.opt (A problem when you have two versions installed and it only reads one)
@Cygnific No, no change, still can't use the PA-28R, I've tried everything I knew, but unfortunately without success.
I started the installation as admin from the beginning and even later I gave myself super admin rights to make sure that it wasn't because of that, but as I said, unfortunately no result.
Then I did a readout and sent the support but unfortunately I haven't gotten any reaction from them so far, I'm slowly losing interest in the plane and I'm starting to think about asking for the money back.
I have been waiting for a solution since Saturday and have not been able to test the aircraft until now.
My readout:
Checking for MSFS installation
Checking for steam version
usercfg.opt file located
C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\usercfg.opt
reading usercfg.opt file
InstalledPackagesPath entry found
InstalledPackagesPath "N:\Packages"package path - N:\Packages
configs path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
working path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\packages
flights path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
official path - N:\Packages\Official\Steam
sdk path -
Updating registry settings -
@Cygnific No, no change, still can't use the PA-28R, I've tried everything I knew, but unfortunately without success.
I started the installation as admin from the beginning and even later I gave myself super admin rights to make sure that it wasn't because of that, but as I said, unfortunately no result.
Then I did a readout and sent the support but unfortunately I haven't gotten any reaction from them so far, I'm slowly losing interest in the plane and I'm starting to think about asking for the money back.
I have been waiting for a solution since Saturday and have not been able to test the aircraft until now.
My readout:
Checking for MSFS installation
Checking for steam version
usercfg.opt file located
C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\usercfg.opt
reading usercfg.opt file
InstalledPackagesPath entry found
InstalledPackagesPath "N:\Packages"package path - N:\Packages
configs path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
working path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator\packages
flights path - C:\Users\Thrun\AppData\Roaming\Microsoft Flight Simulator
official path - N:\Packages\Official\Steam
sdk path -
Updating registry settings -
You have some weird folder structure. N:\Packages Have you tried to rename it N:\Microsoft Flight Simulator? Dont forget to change to the same foldername in UserCfg.opt
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@Cygnific yes I tried that too, because MSFS is already 617GB with me, I created a new livery on Steam only for MSFS that is used on an external SSD hard drive. the structure you see there is what Steam created when I installed MSFS on steam.
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@Thrunkx So N:\Packages\Official\Steam is where all your MSFS data is stored now, and N:\Packages\Community is where the community add-ons are stored?
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You have some weird folder structure. N:\Packages Have you tried to rename it N:\Microsoft Flight Simulator? Dont forget to change to the same foldername in UserCfg.opt
@Cygnific Actually that’s a common structure if you install the Steam version of MSFS to another harddrive. The “official” and “community” folders will install to the other harddrive, while the MSFS executable and other folders will install to steamapps/common/microsoftflightsimulator. This is similar to what I have, and I suspect Justflight’s installation or license check does not account for this somehow.
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@Cygnific Actually that’s a common structure if you install the Steam version of MSFS to another harddrive. The “official” and “community” folders will install to the other harddrive, while the MSFS executable and other folders will install to steamapps/common/microsoftflightsimulator. This is similar to what I have, and I suspect Justflight’s installation or license check does not account for this somehow.
@Gilandred yes that's exactly what I think
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Here is my structure for reference.
Checking for MSFS installation
Checking for steam version
usercfg.opt file located
C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator\usercfg.opt
reading usercfg.opt file
InstalledPackagesPath entry found
InstalledPackagesPath "F:\MSFS"package path - F:\MSFS
configs path - C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator
working path - C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator\packages
flights path - C:\Users\Owner\AppData\Roaming\Microsoft Flight Simulator
official path - F:\MSFS\Official\Steam
sdk path -
Updating registry settings -
@Cygnific Actually that’s a common structure if you install the Steam version of MSFS to another harddrive. The “official” and “community” folders will install to the other harddrive, while the MSFS executable and other folders will install to steamapps/common/microsoftflightsimulator. This is similar to what I have, and I suspect Justflight’s installation or license check does not account for this somehow.
@Gilandred Yes I know, was just wandering why it would be called Packages instead of something like Microsoft Flight Simulator.
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@Gilandred Yes I know, was just wandering why it would be called Packages instead of something like Microsoft Flight Simulator.
@Cygnific During the installation process MSFS will let you install it to a folder of your choosing so your able to name it whatever you want. Looks like this might be the common issue for installation issues, but is not terribly widespread as I suspect most people use only one drive.
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@Cygnific During the installation process MSFS will let you install it to a folder of your choosing so your able to name it whatever you want. Looks like this might be the common issue for installation issues, but is not terribly widespread as I suspect most people use only one drive.
@Gilandred I doubt, the folder is written correctly in UserCfg.opt and that is checked by the installer. My problem was that it only read the AppData\Local folder and forgot the AppData\Roaming where I have another install for Steam.. (I have Store and Steam versions installed).
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@Gilandred I doubt, the folder is written correctly in UserCfg.opt and that is checked by the installer. My problem was that it only read the AppData\Local folder and forgot the AppData\Roaming where I have another install for Steam.. (I have Store and Steam versions installed).
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@Cygnific Worst case scenario is I ask for a refund and then buy again when it comes to the MS Marketplace, but I still hope tech support can get this sorted.
@Gilandred Yes, but there is a change that you can't modify .xml, .cfg files then though, due to drm.
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The most likely cause that we have seen for this issue is that the account you are using MSFS on does not have full administrative rights.
If you have more than one account on your PC please make sure that ll accounts are administrators and not just users
You can check that by making a folder in Appdata\Local