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  5. PA 28R ARROW III for MSFS "Security Failure"

PA 28R ARROW III for MSFS "Security Failure"

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  • C Offline
    C Offline
    CPT_Biscuit
    wrote on last edited by CPT_Biscuit
    #51

    I have the same issue here. Just bought the Turbo Arrow yesterday and I have the same security failure issue. I also only have the steam version and am the only user on my PC. Tried re-downloading and installing with antivirus disabled, but the same security failure persists.

    DerekD 1 Reply Last reply
    0
    • M Matthias

      Hello guys, i see the latest reply is from March though i find myself with this Security Failure with Turbo Arrow (i have bought it just now) and i cannot solve this issue.
      I have a Steam version (only one user on PC). I also have Piper Arrow III which works fine.

      I unfortunately do not have userinfo.txt present in folder:
      AppData\Roaming\Microsoft Flight Simulator\Packages\justflight-aircraft-pa28-turboarrow\work

      I only found .txt file in:
      AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\justflight-aircraft-pa28-arrow-iii\work

      Can please anybody help me?

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #52

      @Matthias said in PA 28R ARROW III for MSFS "Security Failure":

      Hello guys, i see the latest reply is from March though i find myself with this Security Failure with Turbo Arrow (i have bought it just now) and i cannot solve this issue.
      I have a Steam version (only one user on PC). I also have Piper Arrow III which works fine.

      I unfortunately do not have userinfo.txt present in folder:
      AppData\Roaming\Microsoft Flight Simulator\Packages\justflight-aircraft-pa28-turboarrow\work

      I only found .txt file in:
      AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\justflight-aircraft-pa28-arrow-iii\work

      Can please anybody help me?

      Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

      https://support.justflight.com/support/solutions/folders/17000139434

      https://support.justflight.com/support/tickets/new

      M 1 Reply Last reply
      0
      • C CPT_Biscuit

        I have the same issue here. Just bought the Turbo Arrow yesterday and I have the same security failure issue. I also only have the steam version and am the only user on my PC. Tried re-downloading and installing with antivirus disabled, but the same security failure persists.

        DerekD Offline
        DerekD Offline
        Derek
        JF Staff
        wrote on last edited by
        #53

        @CPT_Biscuit said in PA 28R ARROW III for MSFS "Security Failure":

        I have the same issue here. Just bought the Turbo Arrow yesterday and I have the same security failure issue. I also only have the steam version and am the only user on my PC. Tried re-downloading and installing with antivirus disabled, but the same security failure persists.

        Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

        https://support.justflight.com/support/solutions/folders/17000139434

        https://support.justflight.com/support/tickets/new

        O 1 Reply Last reply
        0
        • DerekD Derek

          @Matthias said in PA 28R ARROW III for MSFS "Security Failure":

          Hello guys, i see the latest reply is from March though i find myself with this Security Failure with Turbo Arrow (i have bought it just now) and i cannot solve this issue.
          I have a Steam version (only one user on PC). I also have Piper Arrow III which works fine.

          I unfortunately do not have userinfo.txt present in folder:
          AppData\Roaming\Microsoft Flight Simulator\Packages\justflight-aircraft-pa28-turboarrow\work

          I only found .txt file in:
          AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\justflight-aircraft-pa28-arrow-iii\work

          Can please anybody help me?

          Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

          https://support.justflight.com/support/solutions/folders/17000139434

          https://support.justflight.com/support/tickets/new

          M Offline
          M Offline
          Matthias
          wrote on last edited by
          #54

          @Derek Thank you, ticket is posted.

          1 Reply Last reply
          0
          • DerekD Derek

            @CPT_Biscuit said in PA 28R ARROW III for MSFS "Security Failure":

            I have the same issue here. Just bought the Turbo Arrow yesterday and I have the same security failure issue. I also only have the steam version and am the only user on my PC. Tried re-downloading and installing with antivirus disabled, but the same security failure persists.

            Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

            https://support.justflight.com/support/solutions/folders/17000139434

            https://support.justflight.com/support/tickets/new

            O Offline
            O Offline
            Orford
            wrote on last edited by
            #55

            I also have this issue.Purchased today.

            DerekD 1 Reply Last reply
            0
            • O Orford

              I also have this issue.Purchased today.

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #56

              @Orford

              Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

              https://support.justflight.com/support/solutions/folders/17000139434

              https://support.justflight.com/support/tickets/new

              1 Reply Last reply
              0
              • O Offline
                O Offline
                Orford
                wrote on last edited by
                #57

                Did anyone get it fixed? I've tried the answer from the spport ticket but no joy.

                1 Reply Last reply
                0
                • C Offline
                  C Offline
                  CPT_Biscuit
                  wrote on last edited by
                  #58

                  Posted a ticket too. I've tried suggestions in the support ticket as well and no luck unfortunately. Had no response for almost 3 days now.

                  1 Reply Last reply
                  0
                  • A Offline
                    A Offline
                    Adam Lucas
                    wrote on last edited by
                    #59

                    I have the same issue. I have reinstalled windows and MSFS 2020 and still getting the same issue.

                    I have put in a ticket with Just Flight Support so will update here if I get a resolution.

                    Thanks Adam

                    O G 2 Replies Last reply
                    0
                    • A Adam Lucas

                      I have the same issue. I have reinstalled windows and MSFS 2020 and still getting the same issue.

                      I have put in a ticket with Just Flight Support so will update here if I get a resolution.

                      Thanks Adam

                      O Offline
                      O Offline
                      Orford
                      wrote on last edited by
                      #60

                      I have fixed it,

                      Uninstall the Arrow. reboot PC. Load the sim, Log out of the sim, top right click your name log out. Dont log back in if asked. Close the sim, reboot PC. Start the sim Log back in. Close the sim reboot. Install the Arrow. Reboot. Launch the sim, load a flight mine now works.

                      rebooting so many times may not be needed but dosent do any harm.

                      I think the xBox ID isnt getting verified due to the amount of new players, refreshing the xBox ID on your system by logging out and logging back in may have some thing to do with it.

                      Hope this helps?

                      A 1 Reply Last reply
                      0
                      • C Offline
                        C Offline
                        copper
                        wrote on last edited by
                        #61

                        I've had the same issue and simply ran the installer again (chose the option to repair), and the error was gone.
                        Not sure why it behaves differently for others though. I'm using the Microsoft Store version of MSFS.

                        A 1 Reply Last reply
                        0
                        • O Orford

                          I have fixed it,

                          Uninstall the Arrow. reboot PC. Load the sim, Log out of the sim, top right click your name log out. Dont log back in if asked. Close the sim, reboot PC. Start the sim Log back in. Close the sim reboot. Install the Arrow. Reboot. Launch the sim, load a flight mine now works.

                          rebooting so many times may not be needed but dosent do any harm.

                          I think the xBox ID isnt getting verified due to the amount of new players, refreshing the xBox ID on your system by logging out and logging back in may have some thing to do with it.

                          Hope this helps?

                          A Offline
                          A Offline
                          Adam Lucas
                          wrote on last edited by
                          #62

                          @orford Hi, thanks for the detailed description. I tried it unfortunately that didn't work and I am still stuck with the same issues.

                          Will keep trying it just in case it does work.

                          1 Reply Last reply
                          0
                          • C copper

                            I've had the same issue and simply ran the installer again (chose the option to repair), and the error was gone.
                            Not sure why it behaves differently for others though. I'm using the Microsoft Store version of MSFS.

                            A Offline
                            A Offline
                            Adam Lucas
                            wrote on last edited by
                            #63

                            @copper interesting, I am on Steam and it didn't work but thanks for tip. Will try it a few times in case it does. Thanks again, very frustrating just want to fly lol

                            O 1 Reply Last reply
                            0
                            • A Adam Lucas

                              @copper interesting, I am on Steam and it didn't work but thanks for tip. Will try it a few times in case it does. Thanks again, very frustrating just want to fly lol

                              O Offline
                              O Offline
                              Orford
                              wrote on last edited by
                              #64

                              @adam-lucas Sorry to hear. Try turning off windows defender (antivirus) and firewall for the install and first use.

                              A 1 Reply Last reply
                              0
                              • O Orford

                                @adam-lucas Sorry to hear. Try turning off windows defender (antivirus) and firewall for the install and first use.

                                A Offline
                                A Offline
                                Adam Lucas
                                wrote on last edited by
                                #65

                                @orford @copper Success! I kept trying both your suggestions and it has fixed the problem! Took about 3 or 4 attempts but I now have a working aircraft! Thanks for the help! Off to tour the US 😀

                                O 1 Reply Last reply
                                0
                                • A Adam Lucas

                                  @orford @copper Success! I kept trying both your suggestions and it has fixed the problem! Took about 3 or 4 attempts but I now have a working aircraft! Thanks for the help! Off to tour the US 😀

                                  O Offline
                                  O Offline
                                  Orford
                                  wrote on last edited by
                                  #66

                                  @adam-lucas Did you do any thing with windows defender or firewall?
                                  The xBox log in/out finally did it for me.

                                  A 1 Reply Last reply
                                  0
                                  • O Orford

                                    @adam-lucas Did you do any thing with windows defender or firewall?
                                    The xBox log in/out finally did it for me.

                                    A Offline
                                    A Offline
                                    Adam Lucas
                                    wrote on last edited by
                                    #67

                                    @orford I did try that, but it didn't seem to work. I think the signing in and out trick fixed it.

                                    1 Reply Last reply
                                    0
                                    • B Offline
                                      B Offline
                                      boos
                                      wrote on last edited by
                                      #68

                                      It works I did only the sign in and out trick and it works for my ARROW III and my turbo
                                      I thank you so much

                                      O 1 Reply Last reply
                                      0
                                      • B boos

                                        It works I did only the sign in and out trick and it works for my ARROW III and my turbo
                                        I thank you so much

                                        O Offline
                                        O Offline
                                        Orford
                                        wrote on last edited by
                                        #69

                                        Good news, have a great flight. 👍🏼

                                        B 1 Reply Last reply
                                        0
                                        • O Orford

                                          Good news, have a great flight. 👍🏼

                                          B Offline
                                          B Offline
                                          blackabbot
                                          wrote on last edited by
                                          #70

                                          @orford Thanks Orford, I did a reinstall of windows 10 and fresh install of msfs2020 after installing both piper arrows I was unable to fire up the planes, everything in the cockpit was clickable but no battery power or gauges working, I did as you suggested above logging out of xbox live then logging back in but without having to reboot the pc, reinstalled the arrows and am chuffed to bits having my favourite planes working again, so great job sir

                                          O 1 Reply Last reply
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