Traffic global
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I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this
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@dennison51 said in Traffic global:
I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this
If you get in touch with Just Flight support they should be able to help you.
https://support.justflight.com/support/solutions/folders/17000130934
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I have tried that and no joy unfortunately
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@dennison51 said in Traffic global:
I have tried that and no joy unfortunately
When you say no joy, what has support told you?
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They told me to do this, missing or broken Microsoft Visuals C ++ which I download and installed but made no difference. And to run Traffic Global in Administrator mode which I am doing. and have said if you have any further issues, please do get in touch. Which I have done but with no reply.
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Just Flight are based in the UK and work mostly daylight hours. When did you go back to them and what is the ticket number?
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Yesterday afternoon 5.00pm ticket number 51831
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I have just tried to open it this morning and it will not even launch now
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@dennison51 said in Traffic global:
Yesterday afternoon 5.00pm ticket number 51831
We have staff around at weekends, but as we are UK based we are usually Mon-Friday 0900-1800. Someone will get back to you in due course.
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Is any one else having this problem as I don't seem to be getting any joy from just flight ticket system
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You are best off dealing with Just Flight support. I am not sure the sort of problem you describe can be resolved in a forum.
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It would be nice if they responded to my messages
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@dennison51 said in Traffic global:
It would be nice if they responded to my messages
I think they did - as per your post above we've gone through the C++ and Administrator fixes, which cure most issues. They will get back to you if you advise that those haven't worked.
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I have advised them with 3 Messages but unfortunately with no response
