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Traffic global

Scheduled Pinned Locked Moved Traffic Global P3D/FSX
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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #1

    I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this

    DerekD 1 Reply Last reply
    0
    • D dennison51

      I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      @dennison51 said in Traffic global:

      I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this

      If you get in touch with Just Flight support they should be able to help you.

      https://support.justflight.com/support/solutions/folders/17000130934

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      • D Offline
        D Offline
        dennison51
        wrote on last edited by
        #3

        I have tried that and no joy unfortunately

        DerekD 1 Reply Last reply
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        • D dennison51

          I have tried that and no joy unfortunately

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #4

          @dennison51 said in Traffic global:

          I have tried that and no joy unfortunately

          When you say no joy, what has support told you?

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          • D Offline
            D Offline
            dennison51
            wrote on last edited by
            #5

            They told me to do this, missing or broken Microsoft Visuals C ++ which I download and installed but made no difference. And to run Traffic Global in Administrator mode which I am doing. and have said if you have any further issues, please do get in touch. Which I have done but with no reply.

            DerekD 1 Reply Last reply
            0
            • D dennison51

              They told me to do this, missing or broken Microsoft Visuals C ++ which I download and installed but made no difference. And to run Traffic Global in Administrator mode which I am doing. and have said if you have any further issues, please do get in touch. Which I have done but with no reply.

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #6

              @dennison51

              Just Flight are based in the UK and work mostly daylight hours. When did you go back to them and what is the ticket number?

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              • D Offline
                D Offline
                dennison51
                wrote on last edited by
                #7

                Yesterday afternoon 5.00pm ticket number 51831

                DerekD 1 Reply Last reply
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                • D Offline
                  D Offline
                  dennison51
                  wrote on last edited by
                  #8

                  I have just tried to open it this morning and it will not even launch now

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                  • D dennison51

                    Yesterday afternoon 5.00pm ticket number 51831

                    DerekD Offline
                    DerekD Offline
                    Derek
                    JF Staff
                    wrote on last edited by
                    #9

                    @dennison51 said in Traffic global:

                    Yesterday afternoon 5.00pm ticket number 51831

                    We have staff around at weekends, but as we are UK based we are usually Mon-Friday 0900-1800. Someone will get back to you in due course.

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                    • D Offline
                      D Offline
                      dennison51
                      wrote on last edited by
                      #10

                      Is any one else having this problem as I don't seem to be getting any joy from just flight ticket system

                      DerekD 1 Reply Last reply
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                      • D dennison51

                        Is any one else having this problem as I don't seem to be getting any joy from just flight ticket system

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote on last edited by Derek
                        #11

                        @dennison51

                        You are best off dealing with Just Flight support. I am not sure the sort of problem you describe can be resolved in a forum.

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                        • D Offline
                          D Offline
                          dennison51
                          wrote on last edited by
                          #12

                          It would be nice if they responded to my messages

                          DerekD 1 Reply Last reply
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                          • D dennison51

                            It would be nice if they responded to my messages

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote on last edited by
                            #13

                            @dennison51 said in Traffic global:

                            It would be nice if they responded to my messages

                            I think they did - as per your post above we've gone through the C++ and Administrator fixes, which cure most issues. They will get back to you if you advise that those haven't worked.

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                            • D Offline
                              D Offline
                              dennison51
                              wrote on last edited by
                              #14

                              I have advised them with 3 Messages but unfortunately with no response

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