Traffic global

[Derek]

@dennison51 said in Traffic global:

I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this

If you get in touch with Just Flight support they should be able to help you.

https://support.justflight.com/support/solutions/folders/17000130934

[dennison51]

I have tried that and no joy unfortunately

[Derek]

@dennison51 said in Traffic global:

I have tried that and no joy unfortunately

When you say no joy, what has support told you?

[dennison51]

They told me to do this, missing or broken Microsoft Visuals C ++ which I download and installed but made no difference. And to run Traffic Global in Administrator mode which I am doing. and have said if you have any further issues, please do get in touch. Which I have done but with no reply.

[Derek]

@dennison51

Just Flight are based in the UK and work mostly daylight hours. When did you go back to them and what is the ticket number?

[dennison51]

Yesterday afternoon 5.00pm ticket number 51831

[dennison51]

I have just tried to open it this morning and it will not even launch now

[Derek]

@dennison51 said in Traffic global:

Yesterday afternoon 5.00pm ticket number 51831

We have staff around at weekends, but as we are UK based we are usually Mon-Friday 0900-1800. Someone will get back to you in due course.

[dennison51]

Is any one else having this problem as I don't seem to be getting any joy from just flight ticket system

[Derek]

@dennison51

You are best off dealing with Just Flight support. I am not sure the sort of problem you describe can be resolved in a forum.

[dennison51]

It would be nice if they responded to my messages

[Derek]

@dennison51 said in Traffic global:

It would be nice if they responded to my messages

I think they did - as per your post above we've gone through the C++ and Administrator fixes, which cure most issues. They will get back to you if you advise that those haven't worked.

[dennison51]

I have advised them with 3 Messages but unfortunately with no response