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Traffic global

Scheduled Pinned Locked Moved Traffic Global P3D/FSX
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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #3

    I have tried that and no joy unfortunately

    DerekD 1 Reply Last reply
    0
  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to dennison51 on last edited by
    #4

    @dennison51 said in Traffic global:

    I have tried that and no joy unfortunately

    When you say no joy, what has support told you?

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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #5

    They told me to do this, missing or broken Microsoft Visuals C ++ which I download and installed but made no difference. And to run Traffic Global in Administrator mode which I am doing. and have said if you have any further issues, please do get in touch. Which I have done but with no reply.

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to dennison51 on last edited by
    #6

    @dennison51

    Just Flight are based in the UK and work mostly daylight hours. When did you go back to them and what is the ticket number?

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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #7

    Yesterday afternoon 5.00pm ticket number 51831

    DerekD 1 Reply Last reply
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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #8

    I have just tried to open it this morning and it will not even launch now

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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to dennison51 on last edited by
    #9

    @dennison51 said in Traffic global:

    Yesterday afternoon 5.00pm ticket number 51831

    We have staff around at weekends, but as we are UK based we are usually Mon-Friday 0900-1800. Someone will get back to you in due course.

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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #10

    Is any one else having this problem as I don't seem to be getting any joy from just flight ticket system

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to dennison51 on last edited by Derek
    #11

    @dennison51

    You are best off dealing with Just Flight support. I am not sure the sort of problem you describe can be resolved in a forum.

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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #12

    It would be nice if they responded to my messages

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to dennison51 on last edited by
    #13

    @dennison51 said in Traffic global:

    It would be nice if they responded to my messages

    I think they did - as per your post above we've gone through the C++ and Administrator fixes, which cure most issues. They will get back to you if you advise that those haven't worked.

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  • D Offline
    D Offline
    dennison51
    wrote on last edited by
    #14

    I have advised them with 3 Messages but unfortunately with no response

    1 Reply Last reply
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