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    Traffic Global P3D/FSX
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    • D
      dennison51 last edited by

      I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this

      Derek 1 Reply Last reply Reply Quote 0
      • Derek
        Derek JF Staff @dennison51 last edited by

        @dennison51 said in Traffic global:

        I am having a problem opening Traffic Global it starts and says it is working but then it closes I am running it with administrator rights can someone please help with this

        If you get in touch with Just Flight support they should be able to help you.

        https://support.justflight.com/support/solutions/folders/17000130934

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        • D
          dennison51 last edited by

          I have tried that and no joy unfortunately

          Derek 1 Reply Last reply Reply Quote 0
          • Derek
            Derek JF Staff @dennison51 last edited by

            @dennison51 said in Traffic global:

            I have tried that and no joy unfortunately

            When you say no joy, what has support told you?

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            • D
              dennison51 last edited by

              They told me to do this, missing or broken Microsoft Visuals C ++ which I download and installed but made no difference. And to run Traffic Global in Administrator mode which I am doing. and have said if you have any further issues, please do get in touch. Which I have done but with no reply.

              Derek 1 Reply Last reply Reply Quote 0
              • Derek
                Derek JF Staff @dennison51 last edited by

                @dennison51

                Just Flight are based in the UK and work mostly daylight hours. When did you go back to them and what is the ticket number?

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                • D
                  dennison51 last edited by

                  Yesterday afternoon 5.00pm ticket number 51831

                  Derek 1 Reply Last reply Reply Quote 0
                  • D
                    dennison51 last edited by

                    I have just tried to open it this morning and it will not even launch now

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                    • Derek
                      Derek JF Staff @dennison51 last edited by

                      @dennison51 said in Traffic global:

                      Yesterday afternoon 5.00pm ticket number 51831

                      We have staff around at weekends, but as we are UK based we are usually Mon-Friday 0900-1800. Someone will get back to you in due course.

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                      • D
                        dennison51 last edited by

                        Is any one else having this problem as I don't seem to be getting any joy from just flight ticket system

                        Derek 1 Reply Last reply Reply Quote 0
                        • Derek
                          Derek JF Staff @dennison51 last edited by Derek

                          @dennison51

                          You are best off dealing with Just Flight support. I am not sure the sort of problem you describe can be resolved in a forum.

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                          • D
                            dennison51 last edited by

                            It would be nice if they responded to my messages

                            Derek 1 Reply Last reply Reply Quote 0
                            • Derek
                              Derek JF Staff @dennison51 last edited by

                              @dennison51 said in Traffic global:

                              It would be nice if they responded to my messages

                              I think they did - as per your post above we've gone through the C++ and Administrator fixes, which cure most issues. They will get back to you if you advise that those haven't worked.

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                              • D
                                dennison51 last edited by

                                I have advised them with 3 Messages but unfortunately with no response

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