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  5. 2024 ND + GNLU Blank Screens

2024 ND + GNLU Blank Screens

Scheduled Pinned Locked Moved RJ Professional
48 Posts 18 Posters 3.6k Views 6 Watching
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  • NorthlandAirN NorthlandAir

    JF are an awesome group of developers, my favorite by a country mile. Top notch customer service with these folks, they have always been a proactive group and it is so refreshing, thank you.

    BBoaBrimB Offline
    BBoaBrimB Offline
    BBoaBrim
    wrote on last edited by
    #38

    @jdoerning Indeed they are awesome. I wish their counterparts on the Just Trains forum were just as enthusiastic. Unfortunately that forum is largely neglected by the JT team. 😢

    DerekD 1 Reply Last reply
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    • BBoaBrimB BBoaBrim

      @jdoerning Indeed they are awesome. I wish their counterparts on the Just Trains forum were just as enthusiastic. Unfortunately that forum is largely neglected by the JT team. 😢

      DerekD Online
      DerekD Online
      Derek
      JF Staff
      wrote on last edited by Derek
      #39

      @BPFonteyn

      We get hardly any posts from JT customers on here, so feedback does tend to be very sporadic. There seems to be a lot more action on the Steam forum where our dev team are regular contributors. We also have JT Twitch streams that generate a lot of customer feedback.
      If you have any issues with JT products, as always, we recommend contacting support where any problems can be logged and resolved in a timely manner.

      BBoaBrimB 1 Reply Last reply
      1
      • DerekD Derek

        @BPFonteyn

        We get hardly any posts from JT customers on here, so feedback does tend to be very sporadic. There seems to be a lot more action on the Steam forum where our dev team are regular contributors. We also have JT Twitch streams that generate a lot of customer feedback.
        If you have any issues with JT products, as always, we recommend contacting support where any problems can be logged and resolved in a timely manner.

        BBoaBrimB Offline
        BBoaBrimB Offline
        BBoaBrim
        wrote on last edited by
        #40

        @Derek Thank you for pointing me in the direction of the JT Steam forums. It’s much appreciated. I’ll certainly check it out.

        DerekD 1 Reply Last reply
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        • BBoaBrimB BBoaBrim

          @Derek Thank you for pointing me in the direction of the JT Steam forums. It’s much appreciated. I’ll certainly check it out.

          DerekD Online
          DerekD Online
          Derek
          JF Staff
          wrote on last edited by Derek
          #41

          @BPFonteyn

          Just to be clear - they aren't JT Steam forums; but there is much discussion of our DLC on the Steam forums for the main games:

          https://steamcommunity.com/app/2967990/discussions/

          https://steamcommunity.com/app/24010/discussions/

          That said, we don't do support there :-)

          BBoaBrimB 1 Reply Last reply
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          • DerekD Derek

            @BPFonteyn

            Just to be clear - they aren't JT Steam forums; but there is much discussion of our DLC on the Steam forums for the main games:

            https://steamcommunity.com/app/2967990/discussions/

            https://steamcommunity.com/app/24010/discussions/

            That said, we don't do support there :-)

            BBoaBrimB Offline
            BBoaBrimB Offline
            BBoaBrim
            wrote on last edited by
            #42

            @Derek Understood. Thank you. 👍

            1 Reply Last reply
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            • C Offline
              C Offline
              Carisma
              wrote on last edited by
              #43

              I bring good news, I just checked Navigraph hub and there was a data update for the RJ (also for the MSFS2020 version) and I can already say it appears to be correctly working in 24, FMC and ND both displaying correctly! Tested RJ75 and RJ100, then reloaded the game again to make sure and it was all good! :)

              1 Reply Last reply
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              • S Offline
                S Offline
                SteveKane
                wrote on last edited by
                #44

                FMS/ND are both working for me as well with the newest Navigraph. Problem solved?

                M 1 Reply Last reply
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                • S SteveKane

                  FMS/ND are both working for me as well with the newest Navigraph. Problem solved?

                  M Offline
                  M Offline
                  mhron
                  wrote on last edited by
                  #45

                  @SteveKane Yes Steve, problem solved 👍

                  1 Reply Last reply
                  1
                  • BBoaBrimB Offline
                    BBoaBrimB Offline
                    BBoaBrim
                    wrote on last edited by
                    #46

                    Eek! For some reason I have the return of the blank FF/N2/EGT, and this time not even N1 readouts. Rebooted the flight but the same thing.

                    Not sure what’s happened there. I’ll complete this flight as normal and uninstall/reinstall the aircraft.

                    MartynM 1 Reply Last reply
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                    • BBoaBrimB BBoaBrim

                      Eek! For some reason I have the return of the blank FF/N2/EGT, and this time not even N1 readouts. Rebooted the flight but the same thing.

                      Not sure what’s happened there. I’ll complete this flight as normal and uninstall/reinstall the aircraft.

                      MartynM Offline
                      MartynM Offline
                      Martyn
                      JF Staff
                      wrote on last edited by Martyn
                      #47

                      @BPFonteyn Just to avoid any confusion, that's separate from the issue covered on this thread, relating to the blank ND and FMS, but is being covered here and actively investigated by our team: https://community.justflight.com/topic/7327/occasionally-on-startup-engine-gauges-only-partially-turn-on-or-sometimes-not-at-all/23

                      Martyn - Development Manager

                      1 Reply Last reply
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                      • BBoaBrimB Offline
                        BBoaBrimB Offline
                        BBoaBrim
                        wrote on last edited by BBoaBrim
                        #48

                        Oops. My bad. Apologies Martyn.

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