Duke Turbine (maybe others) does not display correctly after PMS50 install on Xbox

[PilotTumper]


This is what I see when I load into any of the Duke versions with the GTN750 from PMS50 from the Xbox Marketplace.

[PilotTumper]

Perhaps this may also be an issue since I am on the Beta?
Seems the Duke will not load in now after install of the PSM50 even after I disable it in the manager.

Perhaps just coincidental timing?

Xbox series x, Beta, FS2024

[PilotTumper]

I did some testing on this.

I am on an Xbox Series X on FS2024.
The problem apeared when I downloaded the PMS GTN750 add on from the in sim Marketplace.
I downloaded the PMS GTN750 and I also went and purchased the "Premium" feature set from PMS for this unit to unlock all features.
When I loaded into the sim I went stright to the Duke Turbine and loaded into my local airport (CYPK) to load up the new GTN750 features. When I loaded in this is when I noticed the pink textures on the aircraft. I ignored it for that moment and got the GTM750 liscense inputted and then restarted the sim.
After restart I had hoped this would solve the issue but it has not.

I have tested this GTN750 on other aircraft that have it in sim like the 414 and 310R. Both show it correctly and have no issues at all.

I have tested all 3 versions of the Duke (Piston, Royal, and Turbine) and all 3 display this way.
My experiance was on the Beta program so I unenrolled from the Beta to see if that would make any difference. It did not.
After each change in the sim I completed closed down the sim, full restart on the xbox and fresh load into the sim but with no changes.

I reached out to PMS via their discord about this as well and they did some quick testing and showed no issues loading in any of the Dukes. We confirmed the versions of the Duke were the same and the version of the GTN750 were the same. They were unable to duplicate the issue I am having here.

I am at a loss of what to do about this now as I feel I have exhausted all options for getting this sorted out. Any assistance on this would be massivly apprecaited at the Duke is my "go to" aircraft right now. I am patiently awaiting the Baron and Bonanza to release on the xbox marketplace and hope they will not have the same issue.

[Black Square]

I applaud your attempts to research this and find a solution on your own! Unfortunately, I'm quite at a loss too, because I can't imagine how an avionics addon could mess up texture loading. With PMS50 confirming that everything is working well, as it is for me, then I can't imagine where to go from here.

If you want to try one more avenue to find information, you could try Just Flight support. Let them know that we've been talking (link this thread for photos, if you like) and just ask if they've seen anything like it before. They often have knowledge of many more simulator level issues than I do, across all aircraft, while I specialize in just my own. So sorry you have to deal with this, btw. Software can be so infuriating...

I can start to send you down the path of troubleshooting it how I would myself, but I don't know what you have available on XBOX in the way of developer tools. Is there an option to enable developer mode from the main options menu?

[AlphaEcho]

Hi. Not GTN related, but I once had the pink plane issue. I’m on Xbox and uninstalling it, disabling it and re-enabling the Duke fixed the issue for me. Might be worth trying?

[jasmits]

It works fine in the Duke for me on Xbox. Aerostar too, tbh haven’t flown much besides the Aerostar since it came out the same day as the 750 on Marketplace but so far it’s been completely solid.

[PilotTumper]

@Black-Square I have tried everyting I could think of EXCEPT for uninstalling an re-installing the Duke as I assumed this could not be the issue since I was working beofre I downloaded the PMS50....turns out that seemed to solve the issue.
I still do not know why when I went to install the PMS50 GTN750 that this happend but after uninstalling and re-installing it seems to be working correctly again.

[Black Square]

@PilotTumper said in Duke Turbine (maybe others) does not display correctly after PMS50 install on Xbox:

I still do not know why

Well, that makes two of us, but I'm happy it's working for you now! As much as this might sound like an abdication of responsibility, I try to operate with a healthy level of "if it works now, and seems like a one-time fluke, don't waste your valuable time trying to understand why." Software can be a fickle beast, and sometimes strange things happen... Glad it's working, and let me know if I can do anything else for you!

[PilotTumper]

@Black-Square oh I fully get your view on it. I own an online business (have for over 20 years now) and I have had my share of things happen. Which is why something like this was not a true surprise to me. I have had a single line of text changed in a checkout cart screen brick the whole checkout process. Or a new feature added in one place that causes an issue in some other random place.
I truly appricate the help trying to work this one out and I hope that this thread may prove helpful to anyone else who may experiance the same issue ( however I hope no one else does).

Looking forward to the Baron and Bonanza! If you need someone to run it through its paces on xbox let me know and I will glady help where I can.

[AlphaEcho]

@PilotTumper said in Duke Turbine (maybe others) does not display correctly after PMS50 install on Xbox:
uninstalling and re-installing it seems to be working correctly again.

Glad that worked.