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Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • N Offline
    N Offline
    neinnunb
    wrote last edited by
    #18

    New installer works. I am passed the login. Thanks!

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    • F Offline
      F Offline
      ftzzzz
      wrote last edited by
      #19

      Weeeee, new installer works. Thank you.

      1 Reply Last reply
      0
      • Z Offline
        Z Offline
        Zaki87
        wrote last edited by
        #20

        Thank you for the fast fix! works!

        1 Reply Last reply
        0
        • J Offline
          J Offline
          Jabba87
          wrote last edited by
          #21

          The new installer still does not work for me.

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          • O Offline
            O Offline
            Outermarker
            wrote last edited by
            #22

            Not working for me unfortunately, same situation as before.

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            3
            • A Offline
              A Offline
              AstroBriggs
              wrote last edited by
              #23

              Same results for msfs 2024 for me as well

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              0
              • MartynM Offline
                MartynM Offline
                Martyn
                JF Staff
                wrote last edited by
                #24

                Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                Martyn - Just Flight

                Martyn - Development Manager

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                • A Offline
                  A Offline
                  AstroBriggs
                  wrote last edited by
                  #25

                  Same results for msfs 2024, installer not working as intended even with Rev A

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                  0
                  • MartynM Offline
                    MartynM Offline
                    Martyn
                    JF Staff
                    wrote last edited by
                    #26

                    We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                    Martyn - Development Manager

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                    0
                    • A Offline
                      A Offline
                      AscendedGravity
                      wrote last edited by
                      #27

                      The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                      • MartynM Martyn referenced this topic
                      • S Offline
                        S Offline
                        stuart11n
                        wrote last edited by stuart11n
                        #28

                        I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                        I'll open a ticket if it doesn't do something within 30 minutes.

                        Edit: the zip file does not fix it.
                        Edit: for giggles, I turned off my firewall. No change.

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                        1
                        • S Offline
                          S Offline
                          Sucktion
                          wrote last edited by
                          #29

                          Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                          • A Online
                            A Online
                            Avionic
                            wrote last edited by
                            #30

                            Zip file is up

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                            1
                            • M Offline
                              M Offline
                              mari8it
                              wrote last edited by
                              #31

                              not working disappointed to

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                              • S Offline
                                S Offline
                                sternn
                                wrote last edited by
                                #32

                                its a zip file that has an installer in it.... When the installer is already not working.... sigh

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                                • Y Offline
                                  Y Offline
                                  ysaf
                                  wrote last edited by
                                  #33

                                  Zip file installer is not responding either

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                                  1
                                  • J Offline
                                    J Offline
                                    Jerrfyloob
                                    wrote last edited by
                                    #34

                                    Can confirm, zip file is broken too

                                    1 Reply Last reply
                                    2
                                    • A Online
                                      A Online
                                      Avionic
                                      wrote last edited by
                                      #35

                                      .Zip file starts the same InstallScript Setup Launcher titled BlackSquare Starship MSFS 2024 that fails to go anywhere.

                                      1 Reply Last reply
                                      2
                                      • A Offline
                                        A Offline
                                        AstroBriggs
                                        wrote last edited by
                                        #36

                                        zip installer not working here either for msfs 2024

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                                        1
                                        • M Offline
                                          M Offline
                                          mari8it
                                          wrote last edited by
                                          #37

                                          no way ohhh nooo

                                          1 Reply Last reply
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