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  6. Starship 2024 installer not launching past initial screen

Starship 2024 installer not launching past initial screen

Scheduled Pinned Locked Moved Starship
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  • MartynM Offline
    MartynM Offline
    Martyn
    JF Staff
    wrote last edited by
    #16

    Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

    Martyn - Development Manager

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    0
    • N Offline
      N Offline
      Noob21
      wrote last edited by
      #17

      nick crashed the servers again
      lol
      congrats on the release, I know it's been a long time coming

      1 Reply Last reply
      0
      • N Offline
        N Offline
        neinnunb
        wrote last edited by
        #18

        New installer works. I am passed the login. Thanks!

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        • F Offline
          F Offline
          ftzzzz
          wrote last edited by
          #19

          Weeeee, new installer works. Thank you.

          1 Reply Last reply
          0
          • Z Offline
            Z Offline
            Zaki87
            wrote last edited by
            #20

            Thank you for the fast fix! works!

            1 Reply Last reply
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            • J Offline
              J Offline
              Jabba87
              wrote last edited by
              #21

              The new installer still does not work for me.

              1 Reply Last reply
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              • O Offline
                O Offline
                Outermarker
                wrote last edited by
                #22

                Not working for me unfortunately, same situation as before.

                1 Reply Last reply
                3
                • A Offline
                  A Offline
                  AstroBriggs
                  wrote last edited by
                  #23

                  Same results for msfs 2024 for me as well

                  1 Reply Last reply
                  0
                  • MartynM Offline
                    MartynM Offline
                    Martyn
                    JF Staff
                    wrote last edited by
                    #24

                    Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or two then please contact the support team.

                    Martyn - Just Flight

                    Martyn - Development Manager

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                    0
                    • A Offline
                      A Offline
                      AstroBriggs
                      wrote last edited by
                      #25

                      Same results for msfs 2024, installer not working as intended even with Rev A

                      1 Reply Last reply
                      0
                      • MartynM Offline
                        MartynM Offline
                        Martyn
                        JF Staff
                        wrote last edited by
                        #26

                        We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                        Martyn - Development Manager

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                        0
                        • A Offline
                          A Offline
                          AscendedGravity
                          wrote last edited by
                          #27

                          The MSFS 2020 installer works for me (it appears a process called FindPkgs runs along side of it), but the MSFS 2024 installer hangs per the original post. Both installers are of the 'a' variant.

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                          • MartynM Martyn referenced this topic
                          • S Offline
                            S Offline
                            stuart11n
                            wrote last edited by stuart11n
                            #28

                            I have the same issue as @Outermarker - 'a' update did not fix it. The initial InstallShield window opens immediately, then it backgrounds itself and chewing up 7% CPU with no disk or network activity. It's like this for minutes. This after a reboot.

                            I'll open a ticket if it doesn't do something within 30 minutes.

                            Edit: the zip file does not fix it.
                            Edit: for giggles, I turned off my firewall. No change.

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                            • S Offline
                              S Offline
                              Sucktion
                              wrote last edited by
                              #29

                              Confirming that the 'a' install did indeed fix my 404 error. Big thanks!

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                              • A Offline
                                A Offline
                                Avionic
                                wrote last edited by
                                #30

                                Zip file is up

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                                1
                                • M Offline
                                  M Offline
                                  mari8it
                                  wrote last edited by
                                  #31

                                  not working disappointed to

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                                  0
                                  • S Offline
                                    S Offline
                                    sternn
                                    wrote last edited by
                                    #32

                                    its a zip file that has an installer in it.... When the installer is already not working.... sigh

                                    1 Reply Last reply
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                                    • Y Offline
                                      Y Offline
                                      ysaf
                                      wrote last edited by
                                      #33

                                      Zip file installer is not responding either

                                      1 Reply Last reply
                                      1
                                      • J Offline
                                        J Offline
                                        Jerrfyloob
                                        wrote last edited by
                                        #34

                                        Can confirm, zip file is broken too

                                        1 Reply Last reply
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                                        • A Offline
                                          A Offline
                                          Avionic
                                          wrote last edited by
                                          #35

                                          .Zip file starts the same InstallScript Setup Launcher titled BlackSquare Starship MSFS 2024 that fails to go anywhere.

                                          1 Reply Last reply
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