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    KBUR - Incorrect Taxiway Label

    Real Taxiways
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    • AirTedward
      AirTedward last edited by

      Real Taxiways is showing Taxiway C9 at KBUR. According to the Jeppesen Airport Diagram (10-9), it should be C6. I have attached screenshots for both. KBUR.JPG KBUR_C6.JPG

      Derek 1 Reply Last reply Reply Quote 0
      • Derek
        Derek JF Staff @AirTedward last edited by

        @airtedward

        If you make Just Flight support aware they can look into this.

        https://support.justflight.com/support/tickets/new

        N 1 Reply Last reply Reply Quote 0
        • N
          N293WK @Derek last edited by

          @derek You may want to change the manual to suggest reporting errors directly to support, right now it says to report to the forums and links here.

          Derek 1 Reply Last reply Reply Quote 2
          • AirTedward
            AirTedward last edited by

            @Derek I'm just following what the user manual says for reporting (see below). I don't think it is productive to have to post here and submit a ticket to the support team. If that is the preferred method, fine, but the user manual needs to be updated to reflect that.

            From the Troubleshooting Section of the user manual:

            I still see incorrect taxiway signs, signs facing the wrong way or signs placed in the middle of taxiways,
            runways or aprons, and I am definitely at one of the covered airports.

            Time to report a bug! Please visit the Just Flight Real Taxiways Forum to report the bug and it will be fixed in
            a subsequent update to your Real Taxiways edition. Remember, Real Taxiways aims to provide a functionally
            identical airport environment to the real world but may not match it exactly. Please only report errors that you
            believe have an impact on immersion or the functionality of an airport’s surface navigation aids.

            Derek 1 Reply Last reply Reply Quote 0
            • Derek
              Derek JF Staff @N293WK last edited by

              @vcapra1

              Agreed - it is misleading.

              1 Reply Last reply Reply Quote 1
              • Derek
                Derek JF Staff @AirTedward last edited by

                @airtedward said in KBUR - Incorrect Taxiway Label:

                @Derek I'm just following what the user manual says for reporting (see below). I don't think it is productive to have to post here and submit a ticket to the support team. If that is the preferred method, fine, but the user manual needs to be updated to reflect that.

                From the Troubleshooting Section of the user manual:

                I still see incorrect taxiway signs, signs facing the wrong way or signs placed in the middle of taxiways,
                runways or aprons, and I am definitely at one of the covered airports.

                Time to report a bug! Please visit the Just Flight Real Taxiways Forum to report the bug and it will be fixed in
                a subsequent update to your Real Taxiways edition. Remember, Real Taxiways aims to provide a functionally
                identical airport environment to the real world but may not match it exactly. Please only report errors that you
                believe have an impact on immersion or the functionality of an airport’s surface navigation aids.

                Yep - confusing. We will get it changed for the next update. Thanks for pointing that out.

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