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  6. KBUR - Incorrect Taxiway Label

KBUR - Incorrect Taxiway Label

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  • AirTedwardA Offline
    AirTedwardA Offline
    AirTedward
    wrote on last edited by
    #1

    Real Taxiways is showing Taxiway C9 at KBUR. According to the Jeppesen Airport Diagram (10-9), it should be C6. I have attached screenshots for both. KBUR.JPG KBUR_C6.JPG

    DerekD 1 Reply Last reply
    0
    • AirTedwardA AirTedward

      Real Taxiways is showing Taxiway C9 at KBUR. According to the Jeppesen Airport Diagram (10-9), it should be C6. I have attached screenshots for both. KBUR.JPG KBUR_C6.JPG

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      @airtedward

      If you make Just Flight support aware they can look into this.

      https://support.justflight.com/support/tickets/new

      N 1 Reply Last reply
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      • DerekD Derek

        @airtedward

        If you make Just Flight support aware they can look into this.

        https://support.justflight.com/support/tickets/new

        N Offline
        N Offline
        N293WK
        wrote on last edited by
        #3

        @derek You may want to change the manual to suggest reporting errors directly to support, right now it says to report to the forums and links here.

        DerekD 1 Reply Last reply
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        • AirTedwardA Offline
          AirTedwardA Offline
          AirTedward
          wrote on last edited by
          #4

          @Derek I'm just following what the user manual says for reporting (see below). I don't think it is productive to have to post here and submit a ticket to the support team. If that is the preferred method, fine, but the user manual needs to be updated to reflect that.

          From the Troubleshooting Section of the user manual:

          I still see incorrect taxiway signs, signs facing the wrong way or signs placed in the middle of taxiways,
          runways or aprons, and I am definitely at one of the covered airports.

          Time to report a bug! Please visit the Just Flight Real Taxiways Forum to report the bug and it will be fixed in
          a subsequent update to your Real Taxiways edition. Remember, Real Taxiways aims to provide a functionally
          identical airport environment to the real world but may not match it exactly. Please only report errors that you
          believe have an impact on immersion or the functionality of an airport’s surface navigation aids.

          DerekD 1 Reply Last reply
          0
          • N N293WK

            @derek You may want to change the manual to suggest reporting errors directly to support, right now it says to report to the forums and links here.

            DerekD Offline
            DerekD Offline
            Derek
            JF Staff
            wrote on last edited by
            #5

            @vcapra1

            Agreed - it is misleading.

            1 Reply Last reply
            1
            • AirTedwardA AirTedward

              @Derek I'm just following what the user manual says for reporting (see below). I don't think it is productive to have to post here and submit a ticket to the support team. If that is the preferred method, fine, but the user manual needs to be updated to reflect that.

              From the Troubleshooting Section of the user manual:

              I still see incorrect taxiway signs, signs facing the wrong way or signs placed in the middle of taxiways,
              runways or aprons, and I am definitely at one of the covered airports.

              Time to report a bug! Please visit the Just Flight Real Taxiways Forum to report the bug and it will be fixed in
              a subsequent update to your Real Taxiways edition. Remember, Real Taxiways aims to provide a functionally
              identical airport environment to the real world but may not match it exactly. Please only report errors that you
              believe have an impact on immersion or the functionality of an airport’s surface navigation aids.

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #6

              @airtedward said in KBUR - Incorrect Taxiway Label:

              @Derek I'm just following what the user manual says for reporting (see below). I don't think it is productive to have to post here and submit a ticket to the support team. If that is the preferred method, fine, but the user manual needs to be updated to reflect that.

              From the Troubleshooting Section of the user manual:

              I still see incorrect taxiway signs, signs facing the wrong way or signs placed in the middle of taxiways,
              runways or aprons, and I am definitely at one of the covered airports.

              Time to report a bug! Please visit the Just Flight Real Taxiways Forum to report the bug and it will be fixed in
              a subsequent update to your Real Taxiways edition. Remember, Real Taxiways aims to provide a functionally
              identical airport environment to the real world but may not match it exactly. Please only report errors that you
              believe have an impact on immersion or the functionality of an airport’s surface navigation aids.

              Yep - confusing. We will get it changed for the next update. Thanks for pointing that out.

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