PA 28R ARROW III for MSFS "Security Failure"

Derek

@Matthias said in PA 28R ARROW III for MSFS "Security Failure":

Hello guys, i see the latest reply is from March though i find myself with this Security Failure with Turbo Arrow (i have bought it just now) and i cannot solve this issue.
I have a Steam version (only one user on PC). I also have Piper Arrow III which works fine.

I unfortunately do not have userinfo.txt present in folder:
AppData\Roaming\Microsoft Flight Simulator\Packages\justflight-aircraft-pa28-turboarrow\work

I only found .txt file in:
AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\justflight-aircraft-pa28-arrow-iii\work

Can please anybody help me?

Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

https://support.justflight.com/support/solutions/folders/17000139434

https://support.justflight.com/support/tickets/new

Derek

@CPT_Biscuit said in PA 28R ARROW III for MSFS "Security Failure":

I have the same issue here. Just bought the Turbo Arrow yesterday and I have the same security failure issue. I also only have the steam version and am the only user on my PC. Tried re-downloading and installing with antivirus disabled, but the same security failure persists.

Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

https://support.justflight.com/support/solutions/folders/17000139434

https://support.justflight.com/support/tickets/new

Matthias

@Derek Thank you, ticket is posted.

Orford

I also have this issue.Purchased today.

Derek

@Orford

Your best bet is to contact Just Flight support. They should be able to assist with this kind of thing.

https://support.justflight.com/support/solutions/folders/17000139434

https://support.justflight.com/support/tickets/new

Orford

Did anyone get it fixed? I've tried the answer from the spport ticket but no joy.

CPT_Biscuit

Posted a ticket too. I've tried suggestions in the support ticket as well and no luck unfortunately. Had no response for almost 3 days now.

Adam Lucas

I have the same issue. I have reinstalled windows and MSFS 2020 and still getting the same issue.

I have put in a ticket with Just Flight Support so will update here if I get a resolution.

Thanks Adam

Orford

I have fixed it,

Uninstall the Arrow. reboot PC. Load the sim, Log out of the sim, top right click your name log out. Dont log back in if asked. Close the sim, reboot PC. Start the sim Log back in. Close the sim reboot. Install the Arrow. Reboot. Launch the sim, load a flight mine now works.

rebooting so many times may not be needed but dosent do any harm.

I think the xBox ID isnt getting verified due to the amount of new players, refreshing the xBox ID on your system by logging out and logging back in may have some thing to do with it.

Hope this helps?

copper

I've had the same issue and simply ran the installer again (chose the option to repair), and the error was gone.
Not sure why it behaves differently for others though. I'm using the Microsoft Store version of MSFS.

Adam Lucas

@orford Hi, thanks for the detailed description. I tried it unfortunately that didn't work and I am still stuck with the same issues.

Will keep trying it just in case it does work.

Adam Lucas

@copper interesting, I am on Steam and it didn't work but thanks for tip. Will try it a few times in case it does. Thanks again, very frustrating just want to fly lol

Orford

@adam-lucas Sorry to hear. Try turning off windows defender (antivirus) and firewall for the install and first use.

Adam Lucas

@orford @copper Success! I kept trying both your suggestions and it has fixed the problem! Took about 3 or 4 attempts but I now have a working aircraft! Thanks for the help! Off to tour the US 😀

Orford

@adam-lucas Did you do any thing with windows defender or firewall?
The xBox log in/out finally did it for me.

Adam Lucas

@orford I did try that, but it didn't seem to work. I think the signing in and out trick fixed it.

boos

It works I did only the sign in and out trick and it works for my ARROW III and my turbo
I thank you so much

Orford

Good news, have a great flight. 👍🏼

blackabbot

@orford Thanks Orford, I did a reinstall of windows 10 and fresh install of msfs2020 after installing both piper arrows I was unable to fire up the planes, everything in the cockpit was clickable but no battery power or gauges working, I did as you suggested above logging out of xbox live then logging back in but without having to reboot the pc, reinstalled the arrows and am chuffed to bits having my favourite planes working again, so great job sir

Orford

@blackabbot Thanks, no worries. 👍🏼