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  6. Messed up fonts if selecting commander 114

Messed up fonts if selecting commander 114

Scheduled Pinned Locked Moved Commander 114
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  • J jiangnan22406

    I installed with "custom path" in the first place. Then I uninstalled it, moved community folder to a short path, reinstalled it with default

    DerekD Offline
    DerekD Offline
    Derek
    JF Staff
    wrote last edited by
    #10

    @jiangnan22406

    This definitely sounds like a problem for Just Flight Support.

    1 Reply Last reply
    0
    • J Offline
      J Offline
      Jasemelbo
      wrote last edited by
      #11

      I have this exact same issue - only with the Commander installed

      1 Reply Last reply
      0
      • Black SquareB Black Square

        @jiangnan22406 Sorry you're dealing with this. Never seen anything remotely like it... Please contact Just Flight support about this. They have much more experience with simulator level issues, while I specialize in my specific aircraft. There's a chance they've seen this before with some other addon. I'll write back if I hear anyone else with this issue, or can learn anything myself.

        J Offline
        J Offline
        Jasemelbo
        wrote last edited by
        #12

        @Black-Square Same issue here mate. Exactly the same. Only get this issue with the Commander installed

        J 1 Reply Last reply
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        • J jiangnan22406

          I installed with "custom path" in the first place. Then I uninstalled it, moved community folder to a short path, reinstalled it with default option. The problem persists.

          J Offline
          J Offline
          Jasemelbo
          wrote last edited by
          #13

          @jiangnan22406 Exactly the same here

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          • DerekD Offline
            DerekD Offline
            Derek
            JF Staff
            wrote last edited by
            #14

            This definitely sounds like a problem for Just Flight Support.

            J 1 Reply Last reply
            0
            • DerekD Derek

              This definitely sounds like a problem for Just Flight Support.

              J Offline
              J Offline
              Jasemelbo
              wrote last edited by
              #15

              @Derek Should we wait for Blacksquare to get back to us?

              DerekD 1 Reply Last reply
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              • J Jasemelbo

                @Derek Should we wait for Blacksquare to get back to us?

                DerekD Offline
                DerekD Offline
                Derek
                JF Staff
                wrote last edited by
                #16

                @Jasemelbo

                If you look at Black Square's post above he suggests contacting support. That way the various instances can be logged and we may be able to work out a pattern.

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                • J Jasemelbo

                  @Black-Square Same issue here mate. Exactly the same. Only get this issue with the Commander installed

                  J Offline
                  J Offline
                  Jasemelbo
                  wrote last edited by
                  #17

                  Hi mate. I submitted a ticket but heard nothing.

                  DerekD 1 Reply Last reply
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                  • J Jasemelbo

                    Hi mate. I submitted a ticket but heard nothing.

                    DerekD Offline
                    DerekD Offline
                    Derek
                    JF Staff
                    wrote last edited by
                    #18

                    @Jasemelbo

                    What was the ticket number?

                    J 1 Reply Last reply
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                    • DerekD Derek

                      @Jasemelbo

                      What was the ticket number?

                      J Offline
                      J Offline
                      Jasemelbo
                      wrote last edited by
                      #19

                      @Derek 98616

                      DerekD 1 Reply Last reply
                      0
                      • J Jasemelbo

                        @Derek 98616

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote last edited by
                        #20

                        @Jasemelbo

                        It looks like that ticket was raised on Sunday, so you won't necessarily hear anything for a day or two and that will most likely be an acknoweldgement that the matter is being loked into. We are a UK-based company and work normal business hours Mon-Fri with some extra coverage on Saturdays.

                        Looking at the thread above, it doesn't look like there is a 'fix' available. I imagine that support will collate the instances of this and pass the data to Black Square for investigation.

                        J 1 Reply Last reply
                        0
                        • DerekD Derek

                          @Jasemelbo

                          It looks like that ticket was raised on Sunday, so you won't necessarily hear anything for a day or two and that will most likely be an acknoweldgement that the matter is being loked into. We are a UK-based company and work normal business hours Mon-Fri with some extra coverage on Saturdays.

                          Looking at the thread above, it doesn't look like there is a 'fix' available. I imagine that support will collate the instances of this and pass the data to Black Square for investigation.

                          J Offline
                          J Offline
                          Jasemelbo
                          wrote last edited by
                          #21

                          @Derek thanks for that. Need to resolve as the aircraft is unflyable with this issue.

                          Thanks for getting back to me.

                          DerekD 1 Reply Last reply
                          0
                          • J Jasemelbo

                            @Derek thanks for that. Need to resolve as the aircraft is unflyable with this issue.

                            Thanks for getting back to me.

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote last edited by
                            #22

                            @Jasemelbo

                            The problem seems to be limited to certain users - not all of them - so may be more difficult to find the common denominator.

                            J 1 Reply Last reply
                            0
                            • DerekD Derek

                              @Jasemelbo

                              The problem seems to be limited to certain users - not all of them - so may be more difficult to find the common denominator.

                              J Offline
                              J Offline
                              Jasemelbo
                              wrote last edited by
                              #23

                              @Derek possibly, but either way, need to resolve it.

                              Cheers.

                              DerekD 1 Reply Last reply
                              0
                              • J Jasemelbo

                                @Derek possibly, but either way, need to resolve it.

                                Cheers.

                                DerekD Offline
                                DerekD Offline
                                Derek
                                JF Staff
                                wrote last edited by
                                #24

                                @Jasemelbo

                                Only two people have posted about it so I am pretty sure it is not a universal 'feature'. However, Support will have a better idea about that.

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