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Marketplace and Xbox

Scheduled Pinned Locked Moved Starship
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  • A Offline
    A Offline
    AvApollo
    wrote on last edited by AvApollo
    #63

    The starship upgrade is now free!

    1 Reply Last reply
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    • F Offline
      F Offline
      firefox1
      wrote on last edited by
      #64

      Thank youđŸ€Ÿ

      1 Reply Last reply
      1
      • A Offline
        A Offline
        AlphaEcho
        wrote on last edited by
        #65

        Thanks very much for the free update. The instrument glass issue has been fixed but sadly the issue with dynamic registrations remains (zoomed in partial reg on port side, nothing on starboard side).

        Regards,

        Mike

        KAPA FlyerK 1 Reply Last reply
        0
        • A AlphaEcho

          Thanks very much for the free update. The instrument glass issue has been fixed but sadly the issue with dynamic registrations remains (zoomed in partial reg on port side, nothing on starboard side).

          Regards,

          Mike

          KAPA FlyerK Offline
          KAPA FlyerK Offline
          KAPA Flyer
          wrote on last edited by
          #66

          @AlphaEcho I'm strangely having the Glass issue. Wonder if something didn't calculate right during the Upgrade process in my Sim.

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          • A Offline
            A Offline
            AlphaEcho
            wrote on last edited by
            #67

            If anything the instrument glass is too clear now (looked much better in 2020 - and I believe there is a 2020-2024 reason for this), but infinitely better than it was.

            Just in the process of disabling, re-enabling and downloading/installing in the hope the reg gets fixed.

            Weird how you’ve had the exact opposite fixes to me!

            KAPA FlyerK 2 Replies Last reply
            1
            • A AlphaEcho

              If anything the instrument glass is too clear now (looked much better in 2020 - and I believe there is a 2020-2024 reason for this), but infinitely better than it was.

              Just in the process of disabling, re-enabling and downloading/installing in the hope the reg gets fixed.

              Weird how you’ve had the exact opposite fixes to me!

              KAPA FlyerK Offline
              KAPA FlyerK Offline
              KAPA Flyer
              wrote on last edited by
              #68

              @AlphaEcho Let's see if I can remember what I did.

              • I had the Starship, Baron and Bonanza all hard-installed to my Sim.
              • I did the Upgrade without uninstalling/disabling first the 2020 versions.
              • Strangely, the Baron & Bonanza upgraded without any of the usual prompts ("Please wait while the item is being setup.") etc.

              So, maybe something got mixed up. I'll try again here after dinner, doing a clean setup with all of them.

              1 Reply Last reply
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              • A AlphaEcho

                If anything the instrument glass is too clear now (looked much better in 2020 - and I believe there is a 2020-2024 reason for this), but infinitely better than it was.

                Just in the process of disabling, re-enabling and downloading/installing in the hope the reg gets fixed.

                Weird how you’ve had the exact opposite fixes to me!

                KAPA FlyerK Offline
                KAPA FlyerK Offline
                KAPA Flyer
                wrote on last edited by
                #69

                @AlphaEcho OK, so the instrument glass issue is the "jittering smudges" when in direct sunlight, correct? (Dibs on the Band name).

                Still happening for me, but y'know, at the end of the day, I have a freakin' Beechcraft Starship of exponential quality in my Simulator, so I cannot complain. â˜ș

                A 1 Reply Last reply
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                • F Offline
                  F Offline
                  firefox1
                  wrote on last edited by
                  #70

                  Try clearing your cashed data and restart

                  1 Reply Last reply
                  0
                  • KAPA FlyerK KAPA Flyer

                    @AlphaEcho OK, so the instrument glass issue is the "jittering smudges" when in direct sunlight, correct? (Dibs on the Band name).

                    Still happening for me, but y'know, at the end of the day, I have a freakin' Beechcraft Starship of exponential quality in my Simulator, so I cannot complain. â˜ș

                    A Offline
                    A Offline
                    AvApollo
                    wrote on last edited by
                    #71

                    @KAPA-Flyer Have you tried re-installing it?

                    KAPA FlyerK 1 Reply Last reply
                    0
                    • A AvApollo

                      @KAPA-Flyer Have you tried re-installing it?

                      KAPA FlyerK Offline
                      KAPA FlyerK Offline
                      KAPA Flyer
                      wrote on last edited by KAPA Flyer
                      #72

                      @AvApollo I've done that. I didn't try @firefox1 's suggestion. Although, the Ground Handling on the Starship seems vastly different, so I think the reinstall did fix most issues.

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                      • M Offline
                        M Offline
                        Moonflower_414
                        wrote on last edited by
                        #73

                        I bought the 2024 version of the baron, but it looks like i have to pay full price for the 2020 version.. is this expected?

                        Black SquareB 1 Reply Last reply
                        0
                        • M Moonflower_414

                          I bought the 2024 version of the baron, but it looks like i have to pay full price for the 2020 version.. is this expected?

                          Black SquareB Offline
                          Black SquareB Offline
                          Black Square
                          Black Square Developer
                          wrote on last edited by
                          #74

                          @Moonflower_414 Others will fill in exactly what this is supposed to look like on the marketplace or Xbox, but the one purchase should come with both versions. When each of my products have been released to the marketplace recently, there has been a period of around 24 hours where the 2020 to 2024 upgrade appeared to be an additional charge, but that should be sorted by now.

                          1 Reply Last reply
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                          • M Offline
                            M Offline
                            Moonflower_414
                            wrote on last edited by
                            #75

                            I bought the baron professional in msfs2024, it said 2020 version was included, great! I check 2020, nope, have to pay full price for that, has to be error.. check again 24 hours later.. nope full price... what... ok.. check again this morning, nope full price... i bought the baron on January 11th. So not sure what to do..

                            Black SquareB 1 Reply Last reply
                            0
                            • M Moonflower_414

                              I bought the baron professional in msfs2024, it said 2020 version was included, great! I check 2020, nope, have to pay full price for that, has to be error.. check again 24 hours later.. nope full price... what... ok.. check again this morning, nope full price... i bought the baron on January 11th. So not sure what to do..

                              Black SquareB Offline
                              Black SquareB Offline
                              Black Square
                              Black Square Developer
                              wrote on last edited by
                              #76

                              @Moonflower_414 Very sorry to hear that. Unfortunately, I think this is out of our control, but if it doesn't resolve by mid-week, I will make sure that someone at Just Flight looks into this with Microsoft/Asobo. Trust me, I am as frustrated by these mishaps as anyone, because I don't want newcomers to assume I am charging for these updates.

                              V 1 Reply Last reply
                              1
                              • Black SquareB Black Square

                                @Moonflower_414 Very sorry to hear that. Unfortunately, I think this is out of our control, but if it doesn't resolve by mid-week, I will make sure that someone at Just Flight looks into this with Microsoft/Asobo. Trust me, I am as frustrated by these mishaps as anyone, because I don't want newcomers to assume I am charging for these updates.

                                V Offline
                                V Offline
                                Voice of Reason
                                JF Staff
                                wrote on last edited by
                                #77

                                @Black-Square @Moonflower_414

                                We believe that once the Baron/Bonanza Bundle releases on 2024 this week then the issue will go away. It seems all versions have to be released and available in all formats for all of the various pricing permutations to then appear and work correctly. An anomaly that is only now becoming clear to us. This we hope will happen this week. Fingers crossed, EVERYONE!

                                M 1 Reply Last reply
                                0
                                • V Voice of Reason

                                  @Black-Square @Moonflower_414

                                  We believe that once the Baron/Bonanza Bundle releases on 2024 this week then the issue will go away. It seems all versions have to be released and available in all formats for all of the various pricing permutations to then appear and work correctly. An anomaly that is only now becoming clear to us. This we hope will happen this week. Fingers crossed, EVERYONE!

                                  M Offline
                                  M Offline
                                  Moonflower_414
                                  wrote on last edited by Moonflower_414
                                  #78

                                  @Voice-of-Reason i contacted Microsoft and i have the 2020 version now.

                                  1 Reply Last reply
                                  2
                                  • R Offline
                                    R Offline
                                    RivendellGaming
                                    wrote last edited by
                                    #79

                                    Looking to buy the starship on the marketplace and was wondering if I buy it on the 2024 marketplace do I then get the 2020 version for free and vise Versa if I buy it on the 2020 marketplace I then get the 2024 version free?

                                    Black SquareB 1 Reply Last reply
                                    0
                                    • R RivendellGaming

                                      Looking to buy the starship on the marketplace and was wondering if I buy it on the 2024 marketplace do I then get the 2020 version for free and vise Versa if I buy it on the 2020 marketplace I then get the 2024 version free?

                                      Black SquareB Offline
                                      Black SquareB Offline
                                      Black Square
                                      Black Square Developer
                                      wrote last edited by
                                      #80

                                      @RivendellGaming All 2024 upgrades for my aircraft are free, but I hope someone else will chime in on what happens if you buy the 2024 version, and then seek to "downgrade" to the 2020 version. I think it will appear in your library for both simulators without hassle, but I've never done this myself.

                                      1 Reply Last reply
                                      0
                                      • P Offline
                                        P Offline
                                        ploodovic
                                        wrote last edited by
                                        #81

                                        In the specific case of the Starship, I bought it in 2020 first (because it was released there first). Then, when it was available in 2024, it appears as an ”upgrade” (a specific tab where all your 2020 add-ons that have an equivalent in 2024 appears), where the price should say ”FREE”. Buy it, for free, and fly!

                                        More recently, I bought the Caravan in 2024, and when I later booted up 2020, it was ready to download in the ”content manager”, without any additional step needed.

                                        Sometimes, it can take a little while before the sims ”sync up”, and you might need to relaunch the sim or even wait an extra day, before it’s available in the other sim.

                                        One more thing. In the 2024 marketplace, there is a notification under the buy button, where it says ”2020 version included” or something like that. This appears on all 2024 items where a 2020 version is included without additional cost. The same notification does NOT exist in the 2020 marketplace, regardless if a 2024 version is included.

                                        Black SquareB 1 Reply Last reply
                                        0
                                        • P ploodovic

                                          In the specific case of the Starship, I bought it in 2020 first (because it was released there first). Then, when it was available in 2024, it appears as an ”upgrade” (a specific tab where all your 2020 add-ons that have an equivalent in 2024 appears), where the price should say ”FREE”. Buy it, for free, and fly!

                                          More recently, I bought the Caravan in 2024, and when I later booted up 2020, it was ready to download in the ”content manager”, without any additional step needed.

                                          Sometimes, it can take a little while before the sims ”sync up”, and you might need to relaunch the sim or even wait an extra day, before it’s available in the other sim.

                                          One more thing. In the 2024 marketplace, there is a notification under the buy button, where it says ”2020 version included” or something like that. This appears on all 2024 items where a 2020 version is included without additional cost. The same notification does NOT exist in the 2020 marketplace, regardless if a 2024 version is included.

                                          Black SquareB Offline
                                          Black SquareB Offline
                                          Black Square
                                          Black Square Developer
                                          wrote last edited by
                                          #82

                                          @ploodovic Very useful information. Thanks for speaking up.

                                          1 Reply Last reply
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