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Installer Error

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  • S Offline
    S Offline
    SinkRate
    wrote on last edited by SinkRate
    #1

    When I install Starship, I get several errors stating:

    "The following error occurred on the file
    C:\Users......./community/bksq-aircraft-starship/html_ui/Pages/VCockpit/Instruments/Generic/Misc/bksq-aircraft-starship/BlackSquareTablet/Shared/Assets/starshipCabin Visualizer.svg
    The system cannot find the path specified (0x3)"

    "The following error occurred on the file
    C:\Users......./community/bksq-aircraft-starship/html_ui/Pages/VCockpit/Instruments/Generic/Misc/bksq-aircraft-starship/BlackSquareTablet/Shared/Assets/starshipElectrical Visualizer.svg
    The system cannot find the path specified (0x3)"

    "The following error occurred on the file
    C:\Users......./community/bksq-aircraft-starship/html_ui/Pages/VCockpit/Instruments/Generic/Misc/bksq-aircraft-starship/BlackSquareTablet/Shared/Assets/starshipEngine VisualizerPT6.svg
    The system cannot find the path specified (0x3)"

    "The following error occurred on the file
    C:\Users......./community/bksq-aircraft-starship/html_ui/Pages/VCockpit/Instruments/Generic/Misc/bksq-aircraft-starship/BlackSquareTablet/Shared/Assets/starshipPayloadBackground.svg
    The system cannot find the path specified (0x3)"

    The airplane seems to work fine, but none of the tablet pages associated with these .svg files are visible on the tablet. I've tried to uninstall and reinstall, repair, run as administrator, etc.

    Can't figure out why it isn't happy. Help!

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    • S Offline
      S Offline
      SinkRate
      wrote on last edited by
      #2

      Managed to find a workaround in case anyone has the same issue. This resolution for the same issue on the duke works on Starship:

      https://support.justflight.com/support/solutions/articles/17000140967-i-get-a-0x3-error-message-when-installing-the-duke

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      • S Offline
        S Offline
        SebAvi
        wrote on last edited by
        #3

        Have this issue with 24, how to resolve please?

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        • Black SquareB Offline
          Black SquareB Offline
          Black Square
          Black Square Developer
          wrote on last edited by
          #4

          This is something I have seen with all the Just Flight installers. I forget the solution, since I have nothing to do with the installers, but it's a very solvable issue that there should be information about online, and the Just Flight support team will know how to solve it instantly. You could also try searching for the keyword "long path" to try to find other reports of the same issue.

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          • S Offline
            S Offline
            SebAvi
            wrote on last edited by SebAvi
            #5

            I just using terminal to run installer with browse option to my custom folder location and then copy paste installed folder to my comunity. But this is not how it should be.

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            • S Offline
              S Offline
              SebAvi
              wrote last edited by
              #6

              there is still this error in the last Bonanza release. Please justflight it;s annoying that you can't find solution from fsx era for this case in your installers.

              Black SquareB 1 Reply Last reply
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              • S SebAvi

                there is still this error in the last Bonanza release. Please justflight it;s annoying that you can't find solution from fsx era for this case in your installers.

                Black SquareB Offline
                Black SquareB Offline
                Black Square
                Black Square Developer
                wrote last edited by
                #7

                @SebAvi I've made a note in my email today for them to look into this, or at least get an explanation of why this still persists. Hopefully there is something we can do about it.

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