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  5. Pausing sim appears to cause unrecoverable autopilot disconnect

Pausing sim appears to cause unrecoverable autopilot disconnect

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  • W Offline
    W Offline
    WillyCanuck
    wrote on last edited by
    #3

    Hi Mark - yes, I can try that. I'll let you know.

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    • W Offline
      W Offline
      WillyCanuck
      wrote on last edited by WillyCanuck
      #4

      Hi Mark - apologies, I don't have time to isolate the issue but I can suggest some add-ons to crosscheck. Aerosoft Pushback tool, FSUIPC, FlowPro, PMS50 GTN 750 (I don't use it during flights - but it is installed) and Stripr - I don't use GSX or anything else that does any writes to the environment variables (to my knowledge)

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      • P Offline
        P Offline
        piperdriver0624
        wrote on last edited by
        #5

        Had the same issue today. Had to pause the sim just before the final approach fix and then the autopilot was off and I couldn’t get it back on no matter what.

        MarkM 1 Reply Last reply
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        • P piperdriver0624

          Had the same issue today. Had to pause the sim just before the final approach fix and then the autopilot was off and I couldn’t get it back on no matter what.

          MarkM Offline
          MarkM Offline
          Mark
          JF Staff
          wrote on last edited by
          #6

          @piperdriver0624 In this example, could you let us know how you paused the sim? Was it using the PAUSE BREAK key (active pause), or using the ESC key (so the pause menu appears)?

          Mark - Just Flight

          Just Flight Development Assistant

          P W 2 Replies Last reply
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          • MarkM Mark

            @piperdriver0624 In this example, could you let us know how you paused the sim? Was it using the PAUSE BREAK key (active pause), or using the ESC key (so the pause menu appears)?

            Mark - Just Flight

            P Offline
            P Offline
            piperdriver0624
            wrote on last edited by
            #7

            @Mark it was with pause with ESC. I’m sure of that.

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            • P Offline
              P Offline
              piperdriver0624
              wrote on last edited by
              #8

              Using P does not “kill” the autopilot. Only using ESC

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              • MarkM Offline
                MarkM Offline
                Mark
                JF Staff
                wrote on last edited by
                #9

                Thank you for the feedback. It's not something we are able to replicate on our side, but we will continue to monitor this to see if others have this issue and/or if we are able to replicate this on our side.

                Mark - Just Flight

                Just Flight Development Assistant

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                • P Offline
                  P Offline
                  piperdriver0624
                  wrote on last edited by
                  #10

                  Just to let you know. This is still present in v1.2

                  Happy flying

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                  • NorthlandAirN Offline
                    NorthlandAirN Offline
                    NorthlandAir
                    wrote on last edited by NorthlandAir
                    #11

                    Same issue here just a minute ago, used ESC to check my autopilot disconnect binding on final, because it was not working, and when I resumed the aircraft was frozen a 1/2 mile from the threshold. My different camera views worked, and inside the cockpit the time on the clock kept running, but the aircraft would not move. This is Ver 1.2 in 2024. Thanks.

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                    • MarkM Offline
                      MarkM Offline
                      Mark
                      JF Staff
                      wrote on last edited by
                      #12

                      This still isn't one we are able to replicate on our side. If this continues to occur, could I kindly ask you to open a ticket with Just Flight Support via the following link and supply as much information as possible to allow us to reproduce this (if you could also include a video of this issue occurring in the support ticket that would also be a big help to us): https://www.justflight.com/support

                      Mark - Just Flight

                      Just Flight Development Assistant

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                      • MarkM Mark

                        @piperdriver0624 In this example, could you let us know how you paused the sim? Was it using the PAUSE BREAK key (active pause), or using the ESC key (so the pause menu appears)?

                        Mark - Just Flight

                        W Offline
                        W Offline
                        WillyCanuck
                        wrote on last edited by WillyCanuck
                        #13

                        @Mark Esc key for me as well - still experiencing the issue in v1.3

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                        • W Offline
                          W Offline
                          WillyCanuck
                          wrote on last edited by
                          #14

                          @Mark another add-on conflict to check (if you guys still think this is the reason) is FlowPro

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                          • W Offline
                            W Offline
                            WillyCanuck
                            wrote on last edited by WillyCanuck
                            #15

                            @Mark further information on this. When pressing esc for the sim menu (even briefly) and then resuming flight:

                            • CMPMSTR warning
                            • autopilot panel appears to completely loose power and then comes back on
                            • autopilot disconnect warning (can be silenced with two clicks on disconnect)
                            • autothrottle disengaged with IAS reset to 100knts

                            to recover I must:

                            • cancel the AP disconnect warning (this causes the MCP to go completely dark for a second and then power on again with IAS at 100)
                            • reset IAS to cruise/climb speed
                            • turn off the FDs and turn back on
                              -wait approximately 20 seconds (nothing will happen until i wait)
                            • re-enalble autothrust
                            • re-enable AP, Lnave and either LVL CNG or ALT

                            So I CAN get the airplane back. The symptoms of it are almost akin to someone pulling the fuse on the MCP module forcing it into a reset from power off.

                            recreation advice

                            • i had continuous ignition armed - this may be why the engines came back as they seem to spool down/shut off - i've had situations where the engines would not restart
                            • ensure APU is OFF
                            • ensure you are in climb phase (climb power / above 10,000)
                            • repeating ESC to menu and resume a number of times to see if you can recreate the bug

                            I have captured a video below:
                            video of bug - RJ100 - MSFS2020

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