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  6. Installer for Starhip in MSFS2024 not starting

Installer for Starhip in MSFS2024 not starting

Scheduled Pinned Locked Moved Starship
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  • S Offline
    S Offline
    Slarti_Bart
    wrote last edited by
    #1

    Just downloaded the installer, after confirming the initial windows dialog nothing happens, no window. Can just see the installer in the alt-tab list, nothing more.

    1 Reply Last reply
    0
    • S Offline
      S Offline
      sternn
      wrote last edited by
      #2

      same problem

      1 Reply Last reply
      0
      • J Online
        J Online
        jmarkows
        wrote last edited by
        #3

        How long have you given it? I'm not sure what it's doing, but JF installers are notorious with me for being sloooooow to start, but once they get going, they're fine.

        1 Reply Last reply
        -1
        • MartynM Offline
          MartynM Offline
          Martyn
          JF Staff
          wrote last edited by
          #4

          Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

          Martyn - Development Manager

          J 1 Reply Last reply
          0
          • MartynM Martyn

            Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

            J Offline
            J Offline
            Jerrfyloob
            wrote last edited by
            #5

            @Martyn Tried that, still does not work

            DerekD 1 Reply Last reply
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            • S Offline
              S Offline
              sternn
              wrote last edited by
              #6

              ^ Does not work, can we just get a zip package atp

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              0
              • J Jerrfyloob

                @Martyn Tried that, still does not work

                DerekD Offline
                DerekD Offline
                Derek
                JF Staff
                wrote last edited by
                #7

                @Jerrfyloob

                Can you contact JF support - they will need to look into it if you have the latest installer and it won't run.

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                0
                • S Offline
                  S Offline
                  Slarti_Bart
                  wrote last edited by
                  #8

                  Downloaded the "a" version. Still same result...

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                  0
                  • MartynM Offline
                    MartynM Offline
                    Martyn
                    JF Staff
                    wrote last edited by
                    #9

                    Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or so then please contact the support team.

                    Martyn - Development Manager

                    J 1 Reply Last reply
                    0
                    • F Offline
                      F Offline
                      ftzzzz
                      wrote last edited by
                      #10

                      The new installer worked for me

                      1 Reply Last reply
                      0
                      • MartynM Martyn

                        Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or so then please contact the support team.

                        J Offline
                        J Offline
                        Jerrfyloob
                        wrote last edited by
                        #11

                        @Martyn It's been sitting for almost 10 minutes and still nothing. Tried a restart, running as admin--nothing works.

                        1 Reply Last reply
                        2
                        • Y Offline
                          Y Offline
                          ysaf
                          wrote last edited by
                          #12

                          Yeah Install_BKSQ_Starship_MSFS2024_0.1.0a and Install_BKSQ_Starship_MSFS_0.1.0a still not working. 2024 is just dead, and the 2020 gives 'Can't verify purchase' error

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                          1
                          • A Offline
                            A Offline
                            Avionic
                            wrote last edited by
                            #13

                            Downloaded "a" version - same issue still for 2024 installer.

                            1 Reply Last reply
                            1
                            • MartynM Offline
                              MartynM Offline
                              Martyn
                              JF Staff
                              wrote last edited by
                              #14

                              We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                              Martyn - Development Manager

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                              1
                              • MartynM Martyn locked this topic
                              • MartynM Offline
                                MartynM Offline
                                Martyn
                                JF Staff
                                wrote last edited by Martyn
                                #15

                                Please continue the discussion here: https://community.justflight.com/topic/8244/starship-2024-installer-not-launching-past-initial-screen/

                                Martyn - Development Manager

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