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  6. Installer for Starhip in MSFS2024 not starting

Installer for Starhip in MSFS2024 not starting

Scheduled Pinned Locked Moved Starship
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  • MartynM Offline
    MartynM Offline
    Martyn
    JF Staff
    wrote last edited by
    #4

    Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

    Martyn - Development Manager

    J 1 Reply Last reply
    0
    • MartynM Martyn

      Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

      J Offline
      J Offline
      Jerrfyloob
      wrote last edited by
      #5

      @Martyn Tried that, still does not work

      DerekD 1 Reply Last reply
      2
      • S Offline
        S Offline
        sternn
        wrote last edited by
        #6

        ^ Does not work, can we just get a zip package atp

        1 Reply Last reply
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        • J Jerrfyloob

          @Martyn Tried that, still does not work

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote last edited by
          #7

          @Jerrfyloob

          Can you contact JF support - they will need to look into it if you have the latest installer and it won't run.

          1 Reply Last reply
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          • S Offline
            S Offline
            Slarti_Bart
            wrote last edited by
            #8

            Downloaded the "a" version. Still same result...

            1 Reply Last reply
            0
            • MartynM Offline
              MartynM Offline
              Martyn
              JF Staff
              wrote last edited by
              #9

              Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or so then please contact the support team.

              Martyn - Development Manager

              J 1 Reply Last reply
              0
              • F Offline
                F Offline
                ftzzzz
                wrote last edited by
                #10

                The new installer worked for me

                1 Reply Last reply
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                • MartynM Martyn

                  Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or so then please contact the support team.

                  J Offline
                  J Offline
                  Jerrfyloob
                  wrote last edited by
                  #11

                  @Martyn It's been sitting for almost 10 minutes and still nothing. Tried a restart, running as admin--nothing works.

                  1 Reply Last reply
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                  • Y Offline
                    Y Offline
                    ysaf
                    wrote last edited by
                    #12

                    Yeah Install_BKSQ_Starship_MSFS2024_0.1.0a and Install_BKSQ_Starship_MSFS_0.1.0a still not working. 2024 is just dead, and the 2020 gives 'Can't verify purchase' error

                    1 Reply Last reply
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                    • A Offline
                      A Offline
                      Avionic
                      wrote last edited by
                      #13

                      Downloaded "a" version - same issue still for 2024 installer.

                      1 Reply Last reply
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                      • MartynM Offline
                        MartynM Offline
                        Martyn
                        JF Staff
                        wrote last edited by
                        #14

                        We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                        Martyn - Development Manager

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                        • MartynM Martyn locked this topic
                        • MartynM Offline
                          MartynM Offline
                          Martyn
                          JF Staff
                          wrote last edited by Martyn
                          #15

                          Please continue the discussion here: https://community.justflight.com/topic/8244/starship-2024-installer-not-launching-past-initial-screen/

                          Martyn - Development Manager

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