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  6. Installer for Starhip in MSFS2024 not starting

Installer for Starhip in MSFS2024 not starting

Scheduled Pinned Locked Moved Starship
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  • S Offline
    S Offline
    sternn
    wrote last edited by
    #2

    same problem

    1 Reply Last reply
    0
    • J Online
      J Online
      jmarkows
      wrote last edited by
      #3

      How long have you given it? I'm not sure what it's doing, but JF installers are notorious with me for being sloooooow to start, but once they get going, they're fine.

      1 Reply Last reply
      -1
      • MartynM Offline
        MartynM Offline
        Martyn
        JF Staff
        wrote last edited by
        #4

        Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

        Martyn - Development Manager

        J 1 Reply Last reply
        0
        • MartynM Martyn

          Please try downloading the latest installers (ending in ‘a’) if you were encountering the issue with the originals.

          J Offline
          J Offline
          Jerrfyloob
          wrote last edited by
          #5

          @Martyn Tried that, still does not work

          DerekD 1 Reply Last reply
          2
          • S Offline
            S Offline
            sternn
            wrote last edited by
            #6

            ^ Does not work, can we just get a zip package atp

            1 Reply Last reply
            0
            • J Jerrfyloob

              @Martyn Tried that, still does not work

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote last edited by
              #7

              @Jerrfyloob

              Can you contact JF support - they will need to look into it if you have the latest installer and it won't run.

              1 Reply Last reply
              0
              • S Offline
                S Offline
                Slarti_Bart
                wrote last edited by
                #8

                Downloaded the "a" version. Still same result...

                1 Reply Last reply
                0
                • MartynM Offline
                  MartynM Offline
                  Martyn
                  JF Staff
                  wrote last edited by
                  #9

                  Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or so then please contact the support team.

                  Martyn - Development Manager

                  J 1 Reply Last reply
                  0
                  • F Offline
                    F Offline
                    ftzzzz
                    wrote last edited by
                    #10

                    The new installer worked for me

                    1 Reply Last reply
                    0
                    • MartynM Martyn

                      Please note that this is a large EXE installer and therefore there will be a delay before the installer window pops up. If it doesn't happen after a minute or so then please contact the support team.

                      J Offline
                      J Offline
                      Jerrfyloob
                      wrote last edited by
                      #11

                      @Martyn It's been sitting for almost 10 minutes and still nothing. Tried a restart, running as admin--nothing works.

                      1 Reply Last reply
                      2
                      • Y Offline
                        Y Offline
                        ysaf
                        wrote last edited by
                        #12

                        Yeah Install_BKSQ_Starship_MSFS2024_0.1.0a and Install_BKSQ_Starship_MSFS_0.1.0a still not working. 2024 is just dead, and the 2020 gives 'Can't verify purchase' error

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                        • A Offline
                          A Offline
                          Avionic
                          wrote last edited by
                          #13

                          Downloaded "a" version - same issue still for 2024 installer.

                          1 Reply Last reply
                          1
                          • MartynM Offline
                            MartynM Offline
                            Martyn
                            JF Staff
                            wrote last edited by
                            #14

                            We are in the process of uploading ZIP versions of the installers as alternatives for those of you having issues with the running of the EXE installers. Note that is a separate issue to the one already fixed with activation.

                            Martyn - Development Manager

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                            • MartynM Martyn locked this topic
                            • MartynM Offline
                              MartynM Offline
                              Martyn
                              JF Staff
                              wrote last edited by Martyn
                              #15

                              Please continue the discussion here: https://community.justflight.com/topic/8244/starship-2024-installer-not-launching-past-initial-screen/

                              Martyn - Development Manager

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