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  5. Unable To Install FSTraffic v1.07

Unable To Install FSTraffic v1.07

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  • O Offline
    O Offline
    OliveBeast20441
    wrote on last edited by
    #1

    Hello,

    I followed the instructions as per the download page by uninstalling version 1.0.6 (along with the Traffic Fleet folder version 1.0.5 which was manually deleted).

    After downloading and executing the setup.exe file (as an administrator), I get the error message below:
    90a3784e-9e8d-41a6-85ba-18380f2d08b6-image.png

    After that, another message that the InstallShield Wizard is unable to confirm the product is valid:

    c290f909-3488-4672-85a0-1cf9153337de-image.png

    I don't know what is going on, but I do have a valid program, bought back in 2023. I have since re-installed version 1.0.6 with no issues.

    Your recommendations to resolve this would be appreciated.

    Sincerely,

    Mark

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    • DerekD Online
      DerekD Online
      Derek
      JF Staff
      wrote on last edited by
      #2

      Your best bet for these kinds of issues would be to contact Just Flight support:

      https://community.justflight.com/topic/2/product-support

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      • O Offline
        O Offline
        OliveBeast20441
        wrote on last edited by
        #3

        Derek,

        I submitted a ticket and the problem was resolved. Thanks for the tip!

        Mark

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