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Fixes from Just Flight Support P3Dv4

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  • L Offline
    L Offline
    Lockheed lad
    wrote on last edited by
    #1

    I have been onto JF support yet again about 2 issues. The first is that I cannot amend any of My AI Flight Schedules because I always get the dreaded "Unhandled exception" warning.

    The second is a request for easy to follow instructions on how to add 3rd party aircraft models and liveries.

    The guys at JF were good enough to send me 2 share file links designed to sort out both these issues. Both files need a programme called 7 Zip to open. Here are the links:

    https://justflight.sharefile.com/d-s2270bad1ddd147fb97b39f6a0fca7c4c

    https://justflight.sharefile.com/d-s5e032b7cae1c4d6186662a10168c3136

    I have not been able to open them, not surprising as my computer skills are very limited. Perhaps somebody else can make them work and then share the results with other users?

    Good luck

    Gary

    Capt QuirkC J 3 Replies Last reply
    0
    • L Lockheed lad

      I have been onto JF support yet again about 2 issues. The first is that I cannot amend any of My AI Flight Schedules because I always get the dreaded "Unhandled exception" warning.

      The second is a request for easy to follow instructions on how to add 3rd party aircraft models and liveries.

      The guys at JF were good enough to send me 2 share file links designed to sort out both these issues. Both files need a programme called 7 Zip to open. Here are the links:

      https://justflight.sharefile.com/d-s2270bad1ddd147fb97b39f6a0fca7c4c

      https://justflight.sharefile.com/d-s5e032b7cae1c4d6186662a10168c3136

      I have not been able to open them, not surprising as my computer skills are very limited. Perhaps somebody else can make them work and then share the results with other users?

      Good luck

      Gary

      Capt QuirkC Offline
      Capt QuirkC Offline
      Capt Quirk
      wrote on last edited by Capt Quirk
      #2

      @Lockheed-lad
      Hi Gary,

      If it's of any help, 7-zip is just an alternative to the program that comes with Windows and it can be used to open compressed files, usually with the extension .rar (.zip are the more usual Windows type)

      You can download 7-Zip from here:
      https://www.7-zip.org/download.html

      It's a small program and dead easy to install on your pc.

      Once installed, you'll be able to open the JF files by right clicking on one. On the menu, you'll now have an option 7-Zip and a sub menu of various ways you can decompress the file.

      1 Reply Last reply
      1
      • L Offline
        L Offline
        Lockheed lad
        wrote on last edited by
        #3

        Hi Capt Quirk,

        I did download 7 Zip but when I try to open the files I get the message "unable to open"

        Have you tried to open them?

        Cheers

        Gary

        Capt QuirkC 2 Replies Last reply
        0
        • L Lockheed lad

          Hi Capt Quirk,

          I did download 7 Zip but when I try to open the files I get the message "unable to open"

          Have you tried to open them?

          Cheers

          Gary

          Capt QuirkC Offline
          Capt QuirkC Offline
          Capt Quirk
          wrote on last edited by
          #4
          This post is deleted!
          1 Reply Last reply
          0
          • L Lockheed lad

            Hi Capt Quirk,

            I did download 7 Zip but when I try to open the files I get the message "unable to open"

            Have you tried to open them?

            Cheers

            Gary

            Capt QuirkC Offline
            Capt QuirkC Offline
            Capt Quirk
            wrote on last edited by Capt Quirk
            #5

            @Lockheed-lad
            At the moment, I cannot access the files, Gary..but I'll keep trying!
            I confess that I'm not entirely up to speed on all this filesharing malarkey..my aged brain is sadly limited by its outdated processor 😄
            Back to JF, perhaps???

            1 Reply Last reply
            0
            • L Offline
              L Offline
              Lockheed lad
              wrote on last edited by
              #6

              Hi again,

              I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

              I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

              R DerekD 2 Replies Last reply
              0
              • L Lockheed lad

                Hi again,

                I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

                I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

                R Offline
                R Offline
                Ray Fry
                wrote on last edited by
                #7

                @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:

                Hi again,

                I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

                I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

                This does not surprise me.

                P3Dv5.1 HF.

                DerekD 1 Reply Last reply
                0
                • R Ray Fry

                  @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:

                  Hi again,

                  I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

                  I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

                  This does not surprise me.

                  DerekD Offline
                  DerekD Offline
                  Derek
                  JF Staff
                  wrote on last edited by
                  #8

                  @Ray-Fry said in Fixes from Just Flight Support P3Dv4:

                  This does not surprise me.

                  I doubt much ever does.

                  R 1 Reply Last reply
                  0
                  • L Lockheed lad

                    Hi again,

                    I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

                    I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

                    DerekD Offline
                    DerekD Offline
                    Derek
                    JF Staff
                    wrote on last edited by Derek
                    #9

                    @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:

                    Hi again,

                    I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

                    I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

                    I don't think it is a case of wanting to ditch P3D owners. God knows, we have a heck of a lot of them! If you can't open the files we sent then there isn't much more we can do. I'll let the Support team know you don't want a refund.
                    Bottom line with this is, have you got Traffic Global running and putting AI traffic into P3D, or is that you can't get the software to work?
                    Amending schedules and adding other aircraft is not really part of the core program, so wouldn't strike me as something that requires a refund - but then I can't see the full story from here (which is why we don't do support via forums).

                    RayMR 1 Reply Last reply
                    0
                    • DerekD Derek

                      @Ray-Fry said in Fixes from Just Flight Support P3Dv4:

                      This does not surprise me.

                      I doubt much ever does.

                      R Offline
                      R Offline
                      Ray Fry
                      wrote on last edited by
                      #10

                      @Derek said in Fixes from Just Flight Support P3Dv4:

                      @Ray-Fry said in Fixes from Just Flight Support P3Dv4:

                      This does not surprise me.

                      I doubt much ever does.

                      Can we expect an update in the near future then it would be nice to keep us informed if it`s not too much to ask.

                      P3Dv5.1 HF.

                      DerekD 1 Reply Last reply
                      0
                      • R Ray Fry

                        @Derek said in Fixes from Just Flight Support P3Dv4:

                        @Ray-Fry said in Fixes from Just Flight Support P3Dv4:

                        This does not surprise me.

                        I doubt much ever does.

                        Can we expect an update in the near future then it would be nice to keep us informed if it`s not too much to ask.

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote on last edited by
                        #11

                        @Ray-Fry

                        If you have bought the software from us and we have permission to contact you, then we always notify customers of any update.

                        Otherwise, there is a list in Support of all updates and a changelog (that's a list of the things the update has done) for each version. This is the one from Traffic Global (P3D) as an example:

                        https://support.justflight.com/support/solutions/articles/17000072306-traffic-global-changelog

                        R 1 Reply Last reply
                        0
                        • DerekD Derek

                          @Ray-Fry

                          If you have bought the software from us and we have permission to contact you, then we always notify customers of any update.

                          Otherwise, there is a list in Support of all updates and a changelog (that's a list of the things the update has done) for each version. This is the one from Traffic Global (P3D) as an example:

                          https://support.justflight.com/support/solutions/articles/17000072306-traffic-global-changelog

                          R Offline
                          R Offline
                          Ray Fry
                          wrote on last edited by
                          #12

                          @Derek
                          We now whats in an update after we get it. I'm talking about a future update I dont expect to be told what`s in it but time frame would be good, this month next month or May 3 years from release.

                          P3Dv5.1 HF.

                          1 Reply Last reply
                          0
                          • DerekD Derek

                            @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:

                            Hi again,

                            I went back to JF about not being able to open the files and they offered me a refund for TG. Having spent 2.5 years trying to make it work properly that was not what I wanted to hear!

                            I think they are now wanting to ditch P3D users to concentrate on the new Microsoft FS market!

                            I don't think it is a case of wanting to ditch P3D owners. God knows, we have a heck of a lot of them! If you can't open the files we sent then there isn't much more we can do. I'll let the Support team know you don't want a refund.
                            Bottom line with this is, have you got Traffic Global running and putting AI traffic into P3D, or is that you can't get the software to work?
                            Amending schedules and adding other aircraft is not really part of the core program, so wouldn't strike me as something that requires a refund - but then I can't see the full story from here (which is why we don't do support via forums).

                            RayMR Offline
                            RayMR Offline
                            RayM
                            wrote on last edited by
                            #13

                            @Derek said in Fixes from Just Flight Support P3Dv4:

                            @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:
                            .......

                            Amending schedules and adding other aircraft is not really part of the core program, so wouldn't strike me as something that requires a refund - but then I can't see the full story from here (which is why we don't do support via forums).

                            Firstly, I do not possess TG but have used most of the varieties of JF Traffic AI generators but I do keep myself informed as to what seems to be going on with the multiple iterations of TG, having had some contact with Rich when TG was first mooted.
                            I do find that the part of the statement above that I have highlighted seems to be a fundamentally strange decision on JF's part that TG is only there to add pre-determined schedules and aircraft without there being an easy way to add to or edit such schedules and indeed add extra aircraft. Was this statement an accurate representation of JF's ambitions for this program?
                            If so, I am pleased that I decided to stick with my now antiquated but fully functioning methods of adding AI to my sim.

                            Long time user of Traffic X.

                            DerekD 1 Reply Last reply
                            0
                            • L Lockheed lad

                              I have been onto JF support yet again about 2 issues. The first is that I cannot amend any of My AI Flight Schedules because I always get the dreaded "Unhandled exception" warning.

                              The second is a request for easy to follow instructions on how to add 3rd party aircraft models and liveries.

                              The guys at JF were good enough to send me 2 share file links designed to sort out both these issues. Both files need a programme called 7 Zip to open. Here are the links:

                              https://justflight.sharefile.com/d-s2270bad1ddd147fb97b39f6a0fca7c4c

                              https://justflight.sharefile.com/d-s5e032b7cae1c4d6186662a10168c3136

                              I have not been able to open them, not surprising as my computer skills are very limited. Perhaps somebody else can make them work and then share the results with other users?

                              Good luck

                              Gary

                              J Offline
                              J Offline
                              Jord77
                              wrote on last edited by Jord77
                              #14

                              @Lockheed-lad "Unhandled exception"
                              Bonjour, regardez ceci: [https://community.justflight.com/topic/1655/v-1-1-2-2-ga-traffic-cargo-traffic](link url)
                              Je n'ai plus d'erreurs d'exceptions suite "point" à la place de la "virgule"
                              Cordialement, merci à DonFlavio.

                              DonFlavio said:
                              I had the same problem for a long time but managed to get it working by coincidence. What I did was to got to national settings in Windows 10 and change the setting for decimal point from a comma to a point. Then restarted the PC (it did not work before restart) and suddenly I got Global Traffic to compile cargo and GA flights without errors. Not sure if it would work for you but it might be worth a try.

                              Jord77

                              1 Reply Last reply
                              0
                              • RayMR RayM

                                @Derek said in Fixes from Just Flight Support P3Dv4:

                                @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:
                                .......

                                Amending schedules and adding other aircraft is not really part of the core program, so wouldn't strike me as something that requires a refund - but then I can't see the full story from here (which is why we don't do support via forums).

                                Firstly, I do not possess TG but have used most of the varieties of JF Traffic AI generators but I do keep myself informed as to what seems to be going on with the multiple iterations of TG, having had some contact with Rich when TG was first mooted.
                                I do find that the part of the statement above that I have highlighted seems to be a fundamentally strange decision on JF's part that TG is only there to add pre-determined schedules and aircraft without there being an easy way to add to or edit such schedules and indeed add extra aircraft. Was this statement an accurate representation of JF's ambitions for this program?
                                If so, I am pleased that I decided to stick with my now antiquated but fully functioning methods of adding AI to my sim.

                                DerekD Offline
                                DerekD Offline
                                Derek
                                JF Staff
                                wrote on last edited by
                                #15

                                @RayM said in Fixes from Just Flight Support P3Dv4:

                                Was this statement an accurate representation of JF's ambitions for this program?
                                If so, I am pleased that I decided to stick with my now antiquated but fully functioning methods of adding AI to my sim.

                                If you mean, is it designed to work 'out of the box' with the minimum of tinkering and add realistic AI traffic that is a vast improvement over the default, then yes - 100%. For most users there should be no need to download additional content or modify the core program.

                                Obviously, we acknowledge that people will want to tinker - hence why we add paint kits to aircraft programs and it's possible to modify aspects of Traffic Global. If you follow the thread the issue is mostly about being unable to unpack the zip files containing some modified parts of the program for this particular user. Not something that's universally needed and, given the success of this software, doesn't seem to be needed by many other users. This was an attempt to help out a customer trying to do some mods and who had an issue with unhandled exceptions. It has not worked by the look of things. The road to hell is paved with good intentions, it seems.

                                1 Reply Last reply
                                0
                                • L Lockheed lad

                                  I have been onto JF support yet again about 2 issues. The first is that I cannot amend any of My AI Flight Schedules because I always get the dreaded "Unhandled exception" warning.

                                  The second is a request for easy to follow instructions on how to add 3rd party aircraft models and liveries.

                                  The guys at JF were good enough to send me 2 share file links designed to sort out both these issues. Both files need a programme called 7 Zip to open. Here are the links:

                                  https://justflight.sharefile.com/d-s2270bad1ddd147fb97b39f6a0fca7c4c

                                  https://justflight.sharefile.com/d-s5e032b7cae1c4d6186662a10168c3136

                                  I have not been able to open them, not surprising as my computer skills are very limited. Perhaps somebody else can make them work and then share the results with other users?

                                  Good luck

                                  Gary

                                  Capt QuirkC Offline
                                  Capt QuirkC Offline
                                  Capt Quirk
                                  wrote on last edited by Capt Quirk
                                  #16

                                  @Lockheed-lad said in Fixes from Just Flight Support P3Dv4:

                                  The second is a request for easy to follow instructions on how to add 3rd party aircraft models and liveries.

                                  Sorry that I wasn't of any help to you in accessing those files Gary, but I did dabble with adding third party aircraft to TG quite some while ago.
                                  The only way that I could get the program to recognise them was to copy the relevant Simobjects folder across to the TG fleet folder.
                                  The program then picks them up along with all the TG planes.
                                  I just tried it again with a variety of freeware with very mixed results (so I don't really know if that'd work for your purposes).
                                  Personally, I took to 'filling in the gaps' using other easily installed freeware ai (which runs quite happily alongside TG) so quickly abandoned the idea of trying to figure out how to do it within the TG program.

                                  1 Reply Last reply
                                  0
                                  • R Offline
                                    R Offline
                                    Ray Fry
                                    wrote on last edited by
                                    #17

                                    https://www.flickr.com/photos/154944674@N05/51055860242/in/dateposted-public/
                                    Are we to take it that the greyed out Tabs on the TG interface are not going to be developed AKA Edit aircraft , Import Aircraft, Export Aircraft. TG started out with so much planed.

                                    P3Dv5.1 HF.

                                    1 Reply Last reply
                                    0
                                    • L Offline
                                      L Offline
                                      Lockheed lad
                                      wrote on last edited by
                                      #18

                                      Derek,

                                      Yes I have TG running. I have had it running for over 2 years but its not fully functional. I have lost count of how many time I have written to TG about the many frustrations I and I'm sure many other users have experienced. Here are a few examples which still have not been resolved:

                                      • Cargo traffic does not compile
                                      • I cannot amend any aspect of a "My AI Flight Plan" because I get the message "Unhanded exception has occurred etc" I have produce many hundreds of flight plans but I cannot change the aircraft, the timings, the traffic density etc
                                      • I and probably many more users would love to be able to add 3rd party AI aircraft from web sites like JCAI.DK etc. This is a TG feature which JF promote. The users manual indicates that the user will need to have set up a valid aircraft folder within the TG fleet folder. However its does not say what a valid aircraft folder is. I have been asking for clarification of this for 2 years
                                      • Liveries disappear with various updates. For example we used to have TUI and Jet2 757's but they have now gone
                                      • Why oh why does TG have the A380 model in fictional liveries like Siam, TAP, AirTran etc. Any new user must be scratching their head wondering just how acute and credible TG really is when they see this!

                                      I'm at a loss to understand why these issues cannot be resolve once and for all.. Offering refunds is not the answer.

                                      Gary

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