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No engine start.

Scheduled Pinned Locked Moved F70 & F100 Professional
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  • D Online
    D Online
    del47
    wrote last edited by
    #19

    Even after a restart and an engine start, any attempt to switch off the APU results in the loss of the 2nd Officer's screens along with the MCDUs? This has only happened after the latest update!
    Del

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    • C Offline
      C Offline
      CaptSkeeter
      wrote last edited by
      #20

      Just encountered this issue for the first time in the F70. I had positive bleed pressure from the APU. The fuel simply would not get introduced, and N2 remained around 25%

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      • D Online
        D Online
        del47
        wrote last edited by
        #21

        The starting issue is intermittent! Sometimes a restart cures it and sometimes not! Hopefully JF are working on a fix?
        Del

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        • MarkM Offline
          MarkM Offline
          Mark
          JF Staff
          wrote last edited by
          #22

          It's not something we are currently working on a fix for, as it's not something our development or testing teams are able to replicate. Usually, behaviours such as this that only affect a small number of customers are related to some sort of hardware conflict with control assignments, and/or a software conflict with another mod/product, so it's a matter of figuring out what the common denominator is between all customers that are experiencing the behaviour.

          Our best suggestion for being able to properly track this would be for anyone experiencing this behaviour to raise a support ticket for this with Just Flight Support at the following link: https://www.justflight.com/support

          Then our support team will be able to keep track of reports and hopefully start to find a trend.

          Mark - Just Flight

          Just Flight Development Assistant

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          • D Online
            D Online
            del47
            wrote last edited by
            #23

            The product is effectively unusable in it's current state. A temporary solution would be to revert back to the product before the latest update - would this be possible, please? Failing that I would appreciate a refund!
            Del

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            • MarkM Offline
              MarkM Offline
              Mark
              JF Staff
              wrote last edited by Mark
              #24

              We fully appreciate the frustration, and we certainly don't want customers to have a product they can't or won't use. We strongly recommend contacting Just Flight Support via the link above, who will be best suited to assist further.

              There weren't any changes to the engines, throttles, or any other aircraft systems in the v0.1.1 update, so rolling back to the previous version won't likely make any difference to that behaviour. The changelog for v0.1.1 can be found here: https://support.justflight.com/en/support/solutions/articles/17000152601-f70-f100-professional-changelog

              Mark - Just Flight

              Just Flight Development Assistant

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              • D Online
                D Online
                del47
                wrote last edited by
                #25

                I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
                Del

                J 1 Reply Last reply
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                • D del47

                  I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
                  Del

                  J Offline
                  J Offline
                  JGreen5278
                  wrote last edited by
                  #26

                  @del47

                  Thanks for reporting back! I'll double check things on my side as well.

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                  • J JGreen5278

                    @del47

                    Thanks for reporting back! I'll double check things on my side as well.

                    D Online
                    D Online
                    del47
                    wrote last edited by
                    #27

                    @JGreen5278 Hope it works!

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                    • C Offline
                      C Offline
                      CV409i
                      wrote last edited by
                      #28

                      Still continuing to get this issue. I have no control bindings linked to fuel in anyway on any hardware and the issue still persists. Extremely disappointing. Will endeavor to open a ticket in the hopes we can find a fix.

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                      • S Offline
                        S Offline
                        speedbrake22
                        wrote last edited by
                        #29

                        Had this problem happening again today, now on 0.1.1.
                        No controls set to prop/mixture/fuel etc

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