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No engine start.

Scheduled Pinned Locked Moved F70 & F100 Professional
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  • CrabbyC Offline
    CrabbyC Offline
    Crabby
    wrote last edited by
    #18

    Anytime you do a first load of an aircraft, close out back to desktop and restart. This ensures that all the WASM loads properly. Sometimes you don't have to, sometimes you do. Best practice is to close and restart so you don't waste a bunch of time hunting down a problem that really doesn't exist.

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    • D Online
      D Online
      del47
      wrote last edited by
      #19

      Even after a restart and an engine start, any attempt to switch off the APU results in the loss of the 2nd Officer's screens along with the MCDUs? This has only happened after the latest update!
      Del

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      • C Offline
        C Offline
        CaptSkeeter
        wrote last edited by
        #20

        Just encountered this issue for the first time in the F70. I had positive bleed pressure from the APU. The fuel simply would not get introduced, and N2 remained around 25%

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        • D Online
          D Online
          del47
          wrote last edited by
          #21

          The starting issue is intermittent! Sometimes a restart cures it and sometimes not! Hopefully JF are working on a fix?
          Del

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          • MarkM Online
            MarkM Online
            Mark
            JF Staff
            wrote last edited by
            #22

            It's not something we are currently working on a fix for, as it's not something our development or testing teams are able to replicate. Usually, behaviours such as this that only affect a small number of customers are related to some sort of hardware conflict with control assignments, and/or a software conflict with another mod/product, so it's a matter of figuring out what the common denominator is between all customers that are experiencing the behaviour.

            Our best suggestion for being able to properly track this would be for anyone experiencing this behaviour to raise a support ticket for this with Just Flight Support at the following link: https://www.justflight.com/support

            Then our support team will be able to keep track of reports and hopefully start to find a trend.

            Mark - Just Flight

            Just Flight Development Assistant

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            • D Online
              D Online
              del47
              wrote last edited by
              #23

              The product is effectively unusable in it's current state. A temporary solution would be to revert back to the product before the latest update - would this be possible, please? Failing that I would appreciate a refund!
              Del

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              • MarkM Online
                MarkM Online
                Mark
                JF Staff
                wrote last edited by Mark
                #24

                We fully appreciate the frustration, and we certainly don't want customers to have a product they can't or won't use. We strongly recommend contacting Just Flight Support via the link above, who will be best suited to assist further.

                There weren't any changes to the engines, throttles, or any other aircraft systems in the v0.1.1 update, so rolling back to the previous version won't likely make any difference to that behaviour. The changelog for v0.1.1 can be found here: https://support.justflight.com/en/support/solutions/articles/17000152601-f70-f100-professional-changelog

                Mark - Just Flight

                Just Flight Development Assistant

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                • D Online
                  D Online
                  del47
                  wrote last edited by
                  #25

                  I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
                  Del

                  J 1 Reply Last reply
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                  • D del47

                    I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
                    Del

                    J Offline
                    J Offline
                    JGreen5278
                    wrote last edited by
                    #26

                    @del47

                    Thanks for reporting back! I'll double check things on my side as well.

                    D 1 Reply Last reply
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                    • J JGreen5278

                      @del47

                      Thanks for reporting back! I'll double check things on my side as well.

                      D Online
                      D Online
                      del47
                      wrote last edited by
                      #27

                      @JGreen5278 Hope it works!

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