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No engine start.

Scheduled Pinned Locked Moved F70 & F100 Professional
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  • JF JohnJ JF John

    As well as making sure there aren't any control assignments interfering with the fuel values, can you confirm you've waited the 2 mins required after APU start for bleed pressure to become available? If you continue to have issues please contact support.

    S Offline
    S Offline
    speedbrake22
    wrote last edited by
    #16

    @JF-John the 2 min is not in the docs (as far as I can see), but when I had the same issue earlier today there was bleed air coming from the apu

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    • B Offline
      B Offline
      bjratchf
      wrote last edited by
      #17

      Make sure the ignition selector is not in AUTO...

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      • CrabbyC Offline
        CrabbyC Offline
        Crabby
        wrote last edited by
        #18

        Anytime you do a first load of an aircraft, close out back to desktop and restart. This ensures that all the WASM loads properly. Sometimes you don't have to, sometimes you do. Best practice is to close and restart so you don't waste a bunch of time hunting down a problem that really doesn't exist.

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        • D Online
          D Online
          del47
          wrote last edited by
          #19

          Even after a restart and an engine start, any attempt to switch off the APU results in the loss of the 2nd Officer's screens along with the MCDUs? This has only happened after the latest update!
          Del

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          • C Offline
            C Offline
            CaptSkeeter
            wrote last edited by
            #20

            Just encountered this issue for the first time in the F70. I had positive bleed pressure from the APU. The fuel simply would not get introduced, and N2 remained around 25%

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            • D Online
              D Online
              del47
              wrote last edited by
              #21

              The starting issue is intermittent! Sometimes a restart cures it and sometimes not! Hopefully JF are working on a fix?
              Del

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              • MarkM Online
                MarkM Online
                Mark
                JF Staff
                wrote last edited by
                #22

                It's not something we are currently working on a fix for, as it's not something our development or testing teams are able to replicate. Usually, behaviours such as this that only affect a small number of customers are related to some sort of hardware conflict with control assignments, and/or a software conflict with another mod/product, so it's a matter of figuring out what the common denominator is between all customers that are experiencing the behaviour.

                Our best suggestion for being able to properly track this would be for anyone experiencing this behaviour to raise a support ticket for this with Just Flight Support at the following link: https://www.justflight.com/support

                Then our support team will be able to keep track of reports and hopefully start to find a trend.

                Mark - Just Flight

                Just Flight Development Assistant

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                • D Online
                  D Online
                  del47
                  wrote last edited by
                  #23

                  The product is effectively unusable in it's current state. A temporary solution would be to revert back to the product before the latest update - would this be possible, please? Failing that I would appreciate a refund!
                  Del

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                  • MarkM Online
                    MarkM Online
                    Mark
                    JF Staff
                    wrote last edited by Mark
                    #24

                    We fully appreciate the frustration, and we certainly don't want customers to have a product they can't or won't use. We strongly recommend contacting Just Flight Support via the link above, who will be best suited to assist further.

                    There weren't any changes to the engines, throttles, or any other aircraft systems in the v0.1.1 update, so rolling back to the previous version won't likely make any difference to that behaviour. The changelog for v0.1.1 can be found here: https://support.justflight.com/en/support/solutions/articles/17000152601-f70-f100-professional-changelog

                    Mark - Just Flight

                    Just Flight Development Assistant

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                    • D Online
                      D Online
                      del47
                      wrote last edited by
                      #25

                      I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
                      Del

                      J 1 Reply Last reply
                      1
                      • D del47

                        I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
                        Del

                        J Offline
                        J Offline
                        JGreen5278
                        wrote last edited by
                        #26

                        @del47

                        Thanks for reporting back! I'll double check things on my side as well.

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                        • J JGreen5278

                          @del47

                          Thanks for reporting back! I'll double check things on my side as well.

                          D Online
                          D Online
                          del47
                          wrote last edited by
                          #27

                          @JGreen5278 Hope it works!

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