F100/70 EFB weights issue
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Having an issue where I am unable to enter or modify any weights via the EFB - this includes the ZFW and happens even when I "import simbrief weights" - all the cargo weights do is flash 0
Note: I am able to alter the PAX number just not cargo weights - have tried with GSX handling ticked and un-ticked
Any help is appreciated!
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Are you using the SimBrief Import logic built into our EFB tablet, or are you perhaps attempting a SimBrief Import from another external source (such as the SimBrief Dispatch in-game app)?
We use a custom fuel and payload manager built into the EFB tablet, which is the only method we support for adjusting the aircraft's fuel and payload. Other tools such as the simulator's default Weight & Balance app or the SimBrief Dispatch in-game app aren't supported and are likely to cause incorrect weights to be imported.
Mark - Just Flight
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Are you using the SimBrief Import logic built into our EFB tablet, or are you perhaps attempting a SimBrief Import from another external source (such as the SimBrief Dispatch in-game app)?
We use a custom fuel and payload manager built into the EFB tablet, which is the only method we support for adjusting the aircraft's fuel and payload. Other tools such as the simulator's default Weight & Balance app or the SimBrief Dispatch in-game app aren't supported and are likely to cause incorrect weights to be imported.
Mark - Just Flight
@Mark Thanks for your reply - can confirm I am only trying to use the Just Flight onboard EFB to try and alter the weights - not using the MSFS EFB or the simbrief in-game app
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In that case, could I kindly ask you to raise a support ticket for this with Just Flight Support at the following link: https://www.justflight.com/support
In the ticket, could you please include any screenshots/videos of the behaviour. Then our support team will be best positioned to attempt to replicate this on our end.
Mark - Just Flight
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I have submitted a ticket about 8 days ago #98305 is the reference thankyou
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I’m having the same issue sometimes, I’ve noticed it is tied to when you enter a zfw that exceeds 100pax. I’m assuming there’s a 100 pax cap but we know some operators had more than 100 seats so hoping a future update will enable us to exceed that passenger cap from a weight perspective. (I know JF only modeled up to 100 seats in the cabin).
