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  5. Continued WASM issues in SU4

Continued WASM issues in SU4

Scheduled Pinned Locked Moved RJ Professional
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  • J Offline
    J Offline
    jmarkows
    wrote on last edited by jmarkows
    #3

    Well I have nothing to offer because while I haven't taken her up in the air yet, the RJ does not load like that for me post-SU4 and appears to power up just fine.

    But I'm mainly interested in your comment about Black Square because Nick made a deliberate choice to not use WASM in his aircraft, so that shouldn't be happening. Then again, there are a few posts you have out there that seem like weirdo one-off issues, which on the limited modability of a console you'd think couldn't happen.

    Have you opened a ticket with Just Flight support? They may be familiar with things you can do on the console to clear the WASM cache(s) or force recompiles; stuff you can do on PC easily enough, but I can't offer instructions for Xbox.

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    • J Offline
      J Offline
      jmarkows
      wrote on last edited by jmarkows
      #4

      Actually after thirty seconds of Google-fu, I came across a theoretical on how to clear the WASM cache on console. Yes, it comes from the AI, but the theory appears to be sound. It's up to you if you want to try it. I think from your other posts you've already uninstalled and reinstalled pretty much everything, but I don't know if this would get cleared while doing that.

      image.png

      I would do a little digging on these steps in case there are unintended side effects.

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      • A Offline
        A Offline
        AlphaEcho
        wrote on last edited by AlphaEcho
        #5

        Many thanks for the above. I did this a couple of days ago, no difference. My issues with my BlackSquare aircraft are the zoomed in registrations. Completely ruin them. At least we now know it’s not some weird issue only present on my Xbox. Again, I would appreciate this being recognised as a fault rather than well meaning suggestions my Xbox is somehow affected by some weird conflict.

        As for Just flight. The Vulcan seems to work ok in SU4, but my tomahawk, 146, RJ, Arrows and Warrior do not work at all in SU4.

        Fortunately I have a couple of A2A aircraft that work perfectly.

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        • R Offline
          R Offline
          RomeoEchoBravo
          wrote on last edited by
          #6
          This post is deleted!
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          • R Offline
            R Offline
            RomeoEchoBravo
            wrote on last edited by
            #7

            I have the same problem but the RJ85 does load correctly but otherwise i just see seats in mid air and no airframe

            MarkM 1 Reply Last reply
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            • R RomeoEchoBravo

              I have the same problem but the RJ85 does load correctly but otherwise i just see seats in mid air and no airframe

              MarkM Offline
              MarkM Offline
              Mark
              JF Staff
              wrote on last edited by
              #8

              @RomeoEchoBravo The "seats in mid air" issue with some RJ liveries is likely related to an outdated version of GSX being installed, as this was previously caused by GSX Passengers not being compatible with MSFS 2024 native aircraft.

              Mark - Just Flight

              Just Flight Development Assistant

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              • A Offline
                A Offline
                AlphaEcho
                wrote on last edited by
                #9

                I would appreciate a response from JF, please. If only to acknowledge this is a known problem. The native 2024 RJ is currently unusable on Xbox ( orange screens, EFB facing the carpet, all controls unresponsive). Thanks.

                MarkM 1 Reply Last reply
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                • R Offline
                  R Offline
                  RomeoEchoBravo
                  wrote on last edited by
                  #10

                  Thanks mark, I have updated GSX a number of times to ensure this wasn't the case. As you say i checked again and a number of liveries work fine but there are a number that dont still. any other ideas would be grateful?

                  MarkM 1 Reply Last reply
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                  • A AlphaEcho

                    I would appreciate a response from JF, please. If only to acknowledge this is a known problem. The native 2024 RJ is currently unusable on Xbox ( orange screens, EFB facing the carpet, all controls unresponsive). Thanks.

                    MarkM Offline
                    MarkM Offline
                    Mark
                    JF Staff
                    wrote on last edited by
                    #11

                    @AlphaEcho It is a known issue post-SU4 affecting our WASM-based products, and it is under investigation by our development team.

                    Mark - Just Flight

                    Just Flight Development Assistant

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                    • R RomeoEchoBravo

                      Thanks mark, I have updated GSX a number of times to ensure this wasn't the case. As you say i checked again and a number of liveries work fine but there are a number that dont still. any other ideas would be grateful?

                      MarkM Offline
                      MarkM Offline
                      Mark
                      JF Staff
                      wrote on last edited by
                      #12

                      @RomeoEchoBravo Try disabling GSX passengers for the RJ to see if that fixes it for you. Failing that, I would recommend trying a fresh reinstall of the RJ just to ensure that everything is installed correctly.

                      Mark - Just Flight

                      Just Flight Development Assistant

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                      • R Offline
                        R Offline
                        RomeoEchoBravo
                        wrote on last edited by
                        #13

                        Mark, thanks for your help in this matter, reinstalling seemed to work and now i can atleast see the liveries in the main menu so hopefully this has corrected whatever went wrong. not sure what as i dont really touch any files as no idea what im doing lol but thanks again

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                        • A AlphaEcho

                          Hi.

                          The RJ isn’t behaving for me in SU4 (Xbox):

                          b790518b-71e2-41de-87c5-5ba7d3eaaa39-image.jpeg

                          I’ve not seen this reported elsewhere so just wanted to ensure it’s known about.

                          Thanks.

                          KAPA FlyerK Online
                          KAPA FlyerK Online
                          KAPA Flyer
                          wrote last edited by
                          #14

                          @AlphaEcho I'm having this exact issue as well.

                          Seems like an issue stemming from SU4.

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                          • MarkM Offline
                            MarkM Offline
                            Mark
                            JF Staff
                            wrote last edited by
                            #15

                            We are currently in the process of releasing updates to each of our MSFS 2024 products following a change in SimConnect behaviour in SU4. The following product updates are already available in your JustFlight.com accounts:

                            • 146 Professional (v2.5)
                            • Avro Vulcan B Mk.2, K.2 & MRR (v1.4)
                            • Hawk T1/A Advanced Trainer (v2.2)
                            • RJ Professional (v1.5)
                            • PA-38 Tomahawk (v1.5)

                            Updates for the rest of our MSFS 2024 products are currently in testing.

                            All these updates will make their way to the in-game marketplace and other third-party retailers as soon as possible. However, with the holidays fast approaching, it's difficult to say when these updates will appear on certain stores.

                            Mark - Just Flight

                            Just Flight Development Assistant

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                            • A Offline
                              A Offline
                              AlphaEcho
                              wrote last edited by AlphaEcho
                              #16

                              Hi - FYI. Yesterday my Arrows and Warrior received an update and today I’m having black screen issues and yoke stationary at full lock (although the ailerons still respond):

                              image.png

                              image.png

                              I’m on Xbox. Many thanks for the great support (and planes).

                              Regards.

                              Edit: For info the yoke simulates elevator movement, but not aileron.

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                              • T Offline
                                T Offline
                                TJ Turner
                                wrote last edited by TJ Turner
                                #17

                                I'm glad I found this , cause I thought it was just me. On Xbox Ive been trying to sort the 146, RJ, and Piper Arrows which keep telling me I require additional software and to restart the simulator or they make the sim unresponsive.
                                Since I'm on the Xbox I'm guessing I won't see a fix for a good while. I havent even gotten 146 2024 update yet.

                                Whelp! Back to 2020!

                                KAPA FlyerK A 2 Replies Last reply
                                0
                                • T TJ Turner

                                  I'm glad I found this , cause I thought it was just me. On Xbox Ive been trying to sort the 146, RJ, and Piper Arrows which keep telling me I require additional software and to restart the simulator or they make the sim unresponsive.
                                  Since I'm on the Xbox I'm guessing I won't see a fix for a good while. I havent even gotten 146 2024 update yet.

                                  Whelp! Back to 2020!

                                  KAPA FlyerK Online
                                  KAPA FlyerK Online
                                  KAPA Flyer
                                  wrote last edited by
                                  #18

                                  @TJ-Turner 2024 should have the " Add-on Support" package. Have you installed that?

                                  1 Reply Last reply
                                  1
                                  • T TJ Turner

                                    I'm glad I found this , cause I thought it was just me. On Xbox Ive been trying to sort the 146, RJ, and Piper Arrows which keep telling me I require additional software and to restart the simulator or they make the sim unresponsive.
                                    Since I'm on the Xbox I'm guessing I won't see a fix for a good while. I havent even gotten 146 2024 update yet.

                                    Whelp! Back to 2020!

                                    A Offline
                                    A Offline
                                    AlphaEcho
                                    wrote last edited by
                                    #19

                                    @TJ-Turner Hi. For the message regarding requiring additional software, just disable and re-enable the affected module(s).

                                    Although you’ll still have black screens so we need to wait for the fix to propagate through.

                                    Regards.

                                    1 Reply Last reply
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                                    • KAPA FlyerK Online
                                      KAPA FlyerK Online
                                      KAPA Flyer
                                      wrote last edited by
                                      #20

                                      Update 12/26: Seems both the WASM and "Missing Content" issue have been fixed.

                                      I have the Turbo Arrows and the RJ and all aircraft load and fly without issue.

                                      Massive thanks to the Just Flight Team for getting these issues taken care of! ❤️

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                                      • A Offline
                                        A Offline
                                        AlphaEcho
                                        wrote last edited by
                                        #21

                                        Just for info. The RJ still has issues on Xbox - orange WASM problems and black screens with yokes hard left.

                                        Arrows and Warrior working fine now.

                                        KAPA FlyerK MartynM 2 Replies Last reply
                                        1
                                        • A AlphaEcho

                                          Just for info. The RJ still has issues on Xbox - orange WASM problems and black screens with yokes hard left.

                                          Arrows and Warrior working fine now.

                                          KAPA FlyerK Online
                                          KAPA FlyerK Online
                                          KAPA Flyer
                                          wrote last edited by
                                          #22

                                          @AlphaEcho The RJ issue confirms my suspicion then.

                                          The Orange Screens are a Sim issue, most likely introduced with SU4, as even people on PC are having the same problem. A couple examples being the 2024 PMDG 737 and Inibuilds A340 as I had seen on some streamers' channels. I myself even had the same issue in the Aerosoft CRJ on Xbox.

                                          I'm hopeful we can possibly get a hot fix after Asobo returns from Holiday, because it would certainly suck having to wait until SU5, which won't likely come until Summer is my guess.

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