Continued WASM issues in SU4

AlphaEcho

Many thanks for the above. I did this a couple of days ago, no difference. My issues with my BlackSquare aircraft are the zoomed in registrations. Completely ruin them. At least we now know it’s not some weird issue only present on my Xbox. Again, I would appreciate this being recognised as a fault rather than well meaning suggestions my Xbox is somehow affected by some weird conflict.

As for Just flight. The Vulcan seems to work ok in SU4, but my tomahawk, 146, RJ, Arrows and Warrior do not work at all in SU4.

Fortunately I have a couple of A2A aircraft that work perfectly.

RomeoEchoBravo

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RomeoEchoBravo

I have the same problem but the RJ85 does load correctly but otherwise i just see seats in mid air and no airframe

Mark

@RomeoEchoBravo The "seats in mid air" issue with some RJ liveries is likely related to an outdated version of GSX being installed, as this was previously caused by GSX Passengers not being compatible with MSFS 2024 native aircraft.

Mark - Just Flight

AlphaEcho

I would appreciate a response from JF, please. If only to acknowledge this is a known problem. The native 2024 RJ is currently unusable on Xbox ( orange screens, EFB facing the carpet, all controls unresponsive). Thanks.

RomeoEchoBravo

Thanks mark, I have updated GSX a number of times to ensure this wasn't the case. As you say i checked again and a number of liveries work fine but there are a number that dont still. any other ideas would be grateful?

Mark

@AlphaEcho It is a known issue post-SU4 affecting our WASM-based products, and it is under investigation by our development team.

Mark - Just Flight

Mark

@RomeoEchoBravo Try disabling GSX passengers for the RJ to see if that fixes it for you. Failing that, I would recommend trying a fresh reinstall of the RJ just to ensure that everything is installed correctly.

Mark - Just Flight

RomeoEchoBravo

Mark, thanks for your help in this matter, reinstalling seemed to work and now i can atleast see the liveries in the main menu so hopefully this has corrected whatever went wrong. not sure what as i dont really touch any files as no idea what im doing lol but thanks again

KAPA Flyer

@AlphaEcho I'm having this exact issue as well.

Seems like an issue stemming from SU4.

Mark

We are currently in the process of releasing updates to each of our MSFS 2024 products following a change in SimConnect behaviour in SU4. The following product updates are already available in your JustFlight.com accounts:

146 Professional (v2.5)
Avro Vulcan B Mk.2, K.2 & MRR (v1.4)
Hawk T1/A Advanced Trainer (v2.2)
RJ Professional (v1.5)
PA-38 Tomahawk (v1.5)

Updates for the rest of our MSFS 2024 products are currently in testing.

All these updates will make their way to the in-game marketplace and other third-party retailers as soon as possible. However, with the holidays fast approaching, it's difficult to say when these updates will appear on certain stores.

Mark - Just Flight

AlphaEcho

Hi - FYI. Yesterday my Arrows and Warrior received an update and today I’m having black screen issues and yoke stationary at full lock (although the ailerons still respond):

I’m on Xbox. Many thanks for the great support (and planes).

Regards.

Edit: For info the yoke simulates elevator movement, but not aileron.

TJ Turner

I'm glad I found this , cause I thought it was just me. On Xbox Ive been trying to sort the 146, RJ, and Piper Arrows which keep telling me I require additional software and to restart the simulator or they make the sim unresponsive.
Since I'm on the Xbox I'm guessing I won't see a fix for a good while. I havent even gotten 146 2024 update yet.

Whelp! Back to 2020!

KAPA Flyer

@TJ-Turner 2024 should have the " Add-on Support" package. Have you installed that?

AlphaEcho

@TJ-Turner Hi. For the message regarding requiring additional software, just disable and re-enable the affected module(s).

Although you’ll still have black screens so we need to wait for the fix to propagate through.

Regards.

KAPA Flyer

Update 12/26: Seems both the WASM and "Missing Content" issue have been fixed.

I have the Turbo Arrows and the RJ and all aircraft load and fly without issue.

Massive thanks to the Just Flight Team for getting these issues taken care of! ️

AlphaEcho

Just for info. The RJ still has issues on Xbox - orange WASM problems and black screens with yokes hard left.

Arrows and Warrior working fine now.

KAPA Flyer

@AlphaEcho The RJ issue confirms my suspicion then.

The Orange Screens are a Sim issue, most likely introduced with SU4, as even people on PC are having the same problem. A couple examples being the 2024 PMDG 737 and Inibuilds A340 as I had seen on some streamers' channels. I myself even had the same issue in the Aerosoft CRJ on Xbox.

I'm hopeful we can possibly get a hot fix after Asobo returns from Holiday, because it would certainly suck having to wait until SU5, which won't likely come until Summer is my guess.

Iconography

@KAPA-Flyer said in Continued WASM issues in SU4:

The Orange Screens are a Sim issue, most likely introduced with SU4

The orange screen was intentionally added in SU 4 partway through the beta to make it easier to identify a WASM crash and the error messages whenever one occurs, so they’re supposed to be there.

Whether a WASM crash occurs more often after SU 4…. Well that’s a different matter.

Martyn

@AlphaEcho We're still working to approve and release the SU4 update for the RJ on Xbox. Unfortunately things progress slower than usual at this time of year.