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Is there a update or hotfix coming?

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  • R Offline
    R Offline
    rob0203
    wrote on last edited by rob0203
    #1

    I could open a support ticket but yeah..........
    Don't feel it will help reading all the things on all the forums!

    So I hope a hotfix will be available soon?

    Now I am flying from MTPP to KJFK, I saw one aircraft at the gate at MTPP and no single aircraft enroute so far. I put KJFK as destination and confirmed it in the FSTraffic menu.
    Let's see if there is traffic in New York!

    Update: After 1200NM flying I see another aircraft (1) in the sky!

    Gr.

    Robert

    DerekD 1 Reply Last reply
    3
    • R rob0203

      I could open a support ticket but yeah..........
      Don't feel it will help reading all the things on all the forums!

      So I hope a hotfix will be available soon?

      Now I am flying from MTPP to KJFK, I saw one aircraft at the gate at MTPP and no single aircraft enroute so far. I put KJFK as destination and confirmed it in the FSTraffic menu.
      Let's see if there is traffic in New York!

      Update: After 1200NM flying I see another aircraft (1) in the sky!

      Gr.

      Robert

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      @rob0203 said in Is there a update or hotfix coming?:

      I could open a support ticket but yeah..........
      Don't feel it will help reading all the things on all the forums!

      So I hope a hotfix will be available soon?

      Now I am flying from MTPP to KJFK, I saw one aircraft at the gate at MTPP and no single aircraft enroute so far. I put KJFK as destination and confirmed it in the FSTraffic menu.
      Let's see if there is traffic in New York!

      Update: After 1200NM flying I see another aircraft (1) in the sky!

      Gr.

      Robert

      If you submit a ticket with all the details we can add them to other reports we have had and see what commonality or pattern causes whatever the problem is that you're experiencing.
      For example, are the airports default or add-on? If the latter, who by? Are you using GSX or a similar program that may be adding objects to the game? etc etc.

      R 1 Reply Last reply
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      • DerekD Derek

        @rob0203 said in Is there a update or hotfix coming?:

        I could open a support ticket but yeah..........
        Don't feel it will help reading all the things on all the forums!

        So I hope a hotfix will be available soon?

        Now I am flying from MTPP to KJFK, I saw one aircraft at the gate at MTPP and no single aircraft enroute so far. I put KJFK as destination and confirmed it in the FSTraffic menu.
        Let's see if there is traffic in New York!

        Update: After 1200NM flying I see another aircraft (1) in the sky!

        Gr.

        Robert

        If you submit a ticket with all the details we can add them to other reports we have had and see what commonality or pattern causes whatever the problem is that you're experiencing.
        For example, are the airports default or add-on? If the latter, who by? Are you using GSX or a similar program that may be adding objects to the game? etc etc.

        R Offline
        R Offline
        rob0203
        wrote on last edited by rob0203
        #3

        @derek

        So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

        I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

        DerekD 2 Replies Last reply
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        • R rob0203

          @derek

          So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

          I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #4

          @rob0203 said in Is there a update or hotfix coming?:

          @derek

          So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

          I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

          Time of day? Traffic is definitely functioning at JFK, so not sure what could be causing this. Support could definitely look into it for you.

          R 1 Reply Last reply
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          • DerekD Derek

            @rob0203 said in Is there a update or hotfix coming?:

            @derek

            So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

            I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

            Time of day? Traffic is definitely functioning at JFK, so not sure what could be causing this. Support could definitely look into it for you.

            R Offline
            R Offline
            rob0203
            wrote on last edited by rob0203
            #5

            @derek

            And now after a night sleep I start my sim again to start at KJFK time in MSFS is 9:20. And there is no aircraft at all?

            I don't understand this sofware anymore, did not change anything. Yesterday there was lots of traffic at the gates upon arrival.

            I really hopre there will be a fix soon, it should be plug and play. That why lots of us buy FSTraffic and don't want AIG.
            Anyway will also open a support ticket.

            DerekD 1 Reply Last reply
            1
            • R rob0203

              @derek

              And now after a night sleep I start my sim again to start at KJFK time in MSFS is 9:20. And there is no aircraft at all?

              I don't understand this sofware anymore, did not change anything. Yesterday there was lots of traffic at the gates upon arrival.

              I really hopre there will be a fix soon, it should be plug and play. That why lots of us buy FSTraffic and don't want AIG.
              Anyway will also open a support ticket.

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #6

              @rob0203 said in Is there a update or hotfix coming?:

              @derek

              Anyway will also open a support ticket.

              Many thanks. That should help us find out why you are seeing no traffic.

              R 1 Reply Last reply
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              • DerekD Derek

                @rob0203 said in Is there a update or hotfix coming?:

                @derek

                Anyway will also open a support ticket.

                Many thanks. That should help us find out why you are seeing no traffic.

                R Offline
                R Offline
                rob0203
                wrote on last edited by
                #7

                @derek

                I am sure you will make it into a great product! There is a lot of negativity but I know you have great reputation and will fix it!

                R 1 Reply Last reply
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                • R rob0203

                  @derek

                  I am sure you will make it into a great product! There is a lot of negativity but I know you have great reputation and will fix it!

                  R Offline
                  R Offline
                  rob0203
                  wrote on last edited by
                  #8

                  @Derek

                  UPDATE:

                  No traffic enroute no traffic at KDEN destination time is 19:00

                  1 Reply Last reply
                  1
                  • R rob0203

                    @derek

                    So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

                    I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

                    DerekD Offline
                    DerekD Offline
                    Derek
                    JF Staff
                    wrote on last edited by Derek
                    #9

                    @rob0203 said in Is there a update or hotfix coming?:

                    @derek

                    So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

                    I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

                    Regarding the clutter issue, this is in an FAQ about invisible models - ie they are in the schedule but not there or you are seeing gates move with no planes. Might be worth 'de-culttering' via Traffic not, GSX and see what transpires.

                    **FS Traffic aircraft models may be invisible, and the simulator may hang on exit if the simulator’s maximum object count has been exceeded. This may occur if you are using highly detailed third-party airport sceneries or airport ground service add-ons (such as cones, people, stairs etc.) which add clutter to airports These products greatly increase the object count within the simulator and, in extreme circumstances, may exceed the MSFS maximum object count limit.

                    In an attempt to reduce object count within the simulator, we have included a tool in the Traffic Control Centre that allows you to customise which ground services interact with the FS Traffic aircraft models. In the Traffic Control Centre, go to Aircraft Manager > Ground Services and there you can toggle ON/OFF the various pieces of ground equipment. The more ground equipment enabled, the higher the object count. Three presets are also available on the left side of the page to allow you to quickly change these ground services. **

                    R 1 Reply Last reply
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                    • DerekD Derek

                      @rob0203 said in Is there a update or hotfix coming?:

                      @derek

                      So now I landed now there is a lot of aircraft at the gates, but not a single one is taxiing.

                      I have only default scenery with GSX, but in GSX I unchecked the ground clutter option, so that should not be a issue anymore.

                      Regarding the clutter issue, this is in an FAQ about invisible models - ie they are in the schedule but not there or you are seeing gates move with no planes. Might be worth 'de-culttering' via Traffic not, GSX and see what transpires.

                      **FS Traffic aircraft models may be invisible, and the simulator may hang on exit if the simulator’s maximum object count has been exceeded. This may occur if you are using highly detailed third-party airport sceneries or airport ground service add-ons (such as cones, people, stairs etc.) which add clutter to airports These products greatly increase the object count within the simulator and, in extreme circumstances, may exceed the MSFS maximum object count limit.

                      In an attempt to reduce object count within the simulator, we have included a tool in the Traffic Control Centre that allows you to customise which ground services interact with the FS Traffic aircraft models. In the Traffic Control Centre, go to Aircraft Manager > Ground Services and there you can toggle ON/OFF the various pieces of ground equipment. The more ground equipment enabled, the higher the object count. Three presets are also available on the left side of the page to allow you to quickly change these ground services. **

                      R Offline
                      R Offline
                      rob0203
                      wrote on last edited by
                      #10

                      @derek

                      Yes I have read all the faq

                      Also tried already all the options and reinstalled GSX and activated special low clutter modus in GSX.

                      Tried in Fstraffic with both no ground services and no services.

                      DerekD 1 Reply Last reply
                      0
                      • R rob0203

                        @derek

                        Yes I have read all the faq

                        Also tried already all the options and reinstalled GSX and activated special low clutter modus in GSX.

                        Tried in Fstraffic with both no ground services and no services.

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote on last edited by
                        #11

                        @rob0203 said in Is there a update or hotfix coming?:

                        @derek

                        Yes I have read all the faq

                        Also tried already all the options and reinstalled GSX and activated special low clutter modus in GSX.

                        Tried in Fstraffic with both no ground services and no services.

                        Odd. Just checking - have you tried some other airports? This is defintely one for support.

                        R 1 Reply Last reply
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                        • DerekD Derek

                          @rob0203 said in Is there a update or hotfix coming?:

                          @derek

                          Yes I have read all the faq

                          Also tried already all the options and reinstalled GSX and activated special low clutter modus in GSX.

                          Tried in Fstraffic with both no ground services and no services.

                          Odd. Just checking - have you tried some other airports? This is defintely one for support.

                          R Offline
                          R Offline
                          rob0203
                          wrote on last edited by
                          #12

                          @derek

                          So now I came home ater work and will try KJFK again, just to see if the same happens after also a MSFS update

                          DerekD 1 Reply Last reply
                          0
                          • R rob0203

                            @derek

                            So now I came home ater work and will try KJFK again, just to see if the same happens after also a MSFS update

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote on last edited by
                            #13

                            @rob0203 said in Is there a update or hotfix coming?:

                            @derek

                            So now I came home ater work and will try KJFK again, just to see if the same happens after also a MSFS update

                            I'd be tempted to try somewhere like Dublin or Hong Kong and turn down the objects using the FS Traffic tool.

                            In the Traffic Control Centre, go to Aircraft Manager > Ground Services and there you can toggle ON/OFF the various pieces of ground equipment. The more ground equipment enabled, the higher the object count. Three presets are also available on the left side of the page to allow you to quickly change these ground services.

                            This might be a red herring, of course. Support will probably be able to offer some more constructive help when they get to your ticket.

                            R 1 Reply Last reply
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                            • DerekD Derek

                              @rob0203 said in Is there a update or hotfix coming?:

                              @derek

                              So now I came home ater work and will try KJFK again, just to see if the same happens after also a MSFS update

                              I'd be tempted to try somewhere like Dublin or Hong Kong and turn down the objects using the FS Traffic tool.

                              In the Traffic Control Centre, go to Aircraft Manager > Ground Services and there you can toggle ON/OFF the various pieces of ground equipment. The more ground equipment enabled, the higher the object count. Three presets are also available on the left side of the page to allow you to quickly change these ground services.

                              This might be a red herring, of course. Support will probably be able to offer some more constructive help when they get to your ticket.

                              R Offline
                              R Offline
                              rob0203
                              wrote on last edited by rob0203
                              #14

                              @derek

                              Just tested VHHH has traffic, I already have half ground services set in FSTraffic control center. Only see parked nothing taxiing or landing etc.

                              Now need to go to bed!

                              R 1 Reply Last reply
                              1
                              • R rob0203

                                @derek

                                Just tested VHHH has traffic, I already have half ground services set in FSTraffic control center. Only see parked nothing taxiing or landing etc.

                                Now need to go to bed!

                                R Offline
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                                rob0203
                                wrote on last edited by
                                #15

                                @Derek

                                UPDATE a Cathay Pacific is now pushing back and taxiing!
                                Will test tomorrow KDEN again

                                R 1 Reply Last reply
                                1
                                • R rob0203

                                  @Derek

                                  UPDATE a Cathay Pacific is now pushing back and taxiing!
                                  Will test tomorrow KDEN again

                                  R Offline
                                  R Offline
                                  rob0203
                                  wrote on last edited by
                                  #16

                                  @Derek

                                  Now loading at KDEN 9:30 morning no traffic at all

                                  When I start I load the following software: MSPopout panel manager FSUIPC Lorby AxisandOHS MFConnector SMartcars Pilot2Atc

                                  Now trying again after PC restart without loading any of them

                                  R 1 Reply Last reply
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                                  • R rob0203

                                    @Derek

                                    Now loading at KDEN 9:30 morning no traffic at all

                                    When I start I load the following software: MSPopout panel manager FSUIPC Lorby AxisandOHS MFConnector SMartcars Pilot2Atc

                                    Now trying again after PC restart without loading any of them

                                    R Offline
                                    R Offline
                                    rob0203
                                    wrote on last edited by rob0203
                                    #17

                                    @Derek

                                    Without loading all the other software now I have traffic at KDEN and also contrails in the sky!

                                    Will restart again with loading all of it just to check if there could be a software conflict causing this!

                                    R DerekD 2 Replies Last reply
                                    0
                                    • R rob0203

                                      @Derek

                                      Without loading all the other software now I have traffic at KDEN and also contrails in the sky!

                                      Will restart again with loading all of it just to check if there could be a software conflict causing this!

                                      R Offline
                                      R Offline
                                      rob0203
                                      wrote on last edited by rob0203
                                      #18

                                      @Derek

                                      So no software conflicts because now I have traffic at all gates with all my addons loaded

                                      So why does the traffic not show the first time? I has to be a software fault by FSTraffic program somewhere! Or a crash of FSTraffic I don't know

                                      Sometimes it shows sometimes not?

                                      1 Reply Last reply
                                      0
                                      • R rob0203

                                        @Derek

                                        Without loading all the other software now I have traffic at KDEN and also contrails in the sky!

                                        Will restart again with loading all of it just to check if there could be a software conflict causing this!

                                        DerekD Offline
                                        DerekD Offline
                                        Derek
                                        JF Staff
                                        wrote on last edited by
                                        #19

                                        @rob0203 said in Is there a update or hotfix coming?:

                                        @Derek

                                        Without loading all the other software now I have traffic at KDEN and also contrails in the sky!

                                        Will restart again with loading all of it just to check if there could be a software conflict causing this!

                                        More than likely - hence the regular exhortations to raise support tickets. Going through all the threads here and in other forums, one thing seems clear in that the major issues (leading to accusations of no testing and unfinished product etc etc) are not universal and vary from PC to PC and place to place. A lot of utility-type software (and many high-end aircraft) make compromises and workarounds to get over hurdles placed by the host sim. Unfortunately, these workarounds can then conflict with each other and even if one tests program X with program Y, you may find that X won't work on one customer's PC because they have program Z installed. Z works with X. Also, Y works with X. But... X, Y and Z don't and no beta tester had this specific combination.

                                        R Q 2 Replies Last reply
                                        0
                                        • DerekD Derek

                                          @rob0203 said in Is there a update or hotfix coming?:

                                          @Derek

                                          Without loading all the other software now I have traffic at KDEN and also contrails in the sky!

                                          Will restart again with loading all of it just to check if there could be a software conflict causing this!

                                          More than likely - hence the regular exhortations to raise support tickets. Going through all the threads here and in other forums, one thing seems clear in that the major issues (leading to accusations of no testing and unfinished product etc etc) are not universal and vary from PC to PC and place to place. A lot of utility-type software (and many high-end aircraft) make compromises and workarounds to get over hurdles placed by the host sim. Unfortunately, these workarounds can then conflict with each other and even if one tests program X with program Y, you may find that X won't work on one customer's PC because they have program Z installed. Z works with X. Also, Y works with X. But... X, Y and Z don't and no beta tester had this specific combination.

                                          R Offline
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                                          rob0203
                                          wrote on last edited by rob0203
                                          #20

                                          @derek

                                          So now a few PC restarts and sometimes traffic is there sometimes not at KDEN same airport same time same plane same software configurations

                                          S 1 Reply Last reply
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