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    Authentication Page Issues with F-16 Purchase

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    • J
      JoylessTunic last edited by

      Is this happening to a lot of people?

      I cannot seem to get the assistance I am seeking.

      First things first-I logged into justflight with my username and password, which is saved. It's the same info I used for the F-14, and the Hawk.

      I even logged out, logged in and manually input my info, and I successfully logged in. The website acknowledged I was signed in, acknowledged I paid them $35 for the F-16.

      I am unable to get past the authentication screen where it ask me to manually enter my username and password. I get error code 401, user not authorized.

      Again, I verified my username and password are correct, so can I get a solution to where I can be flying this plane hopefully sometime in the near future?

      Derek 1 Reply Last reply Reply Quote 0
      • Derek
        Derek JF Staff @JoylessTunic last edited by

        @joylesstunic said in Authentication Page Issues with F-16 Purchase:

        Is this happening to a lot of people?

        I cannot seem to get the assistance I am seeking.

        First things first-I logged into justflight with my username and password, which is saved. It's the same info I used for the F-14, and the Hawk.

        I even logged out, logged in and manually input my info, and I successfully logged in. The website acknowledged I was signed in, acknowledged I paid them $35 for the F-16.

        I am unable to get past the authentication screen where it ask me to manually enter my username and password. I get error code 401, user not authorized.

        Again, I verified my username and password are correct, so can I get a solution to where I can be flying this plane hopefully sometime in the near future?

        Have you contacted Just Flight support? They should be able to get you sorted.

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