MSFS Stearman will not install

[Nerbulus]

I get an error message when trying to install:

This is where my usercfg.opt is (MS Store):

Any help? $15 product and can't use it...

[Derek]

@Nerbulus said in MSFS Stearman will not install:

I get an error message when trying to install:
This is where my usercfg.opt is (MS Store):
Any help? $15 product and can't use it...

Your best bet would be to get in touch with Just Flight support. They will be able to help with this kind of thing.

https://support.justflight.com/support/solutions/folders/17000139483

https://support.justflight.com/support/tickets/new

[Nerbulus]

@Derek Thanks, have created a ticket.

[Nerbulus]

@Derek Hmm. They basically said what Dean already said, to redownload the installer but that didn't work. I told them as such but the ticket has gone unreplied/processed for 2 hours now. Should I wait it out or create a new ticket? Thanks

[Derek]

@Nerbulus

We are based in the UK and it is evening now. Someone will probably reply when they return to work.

[Nerbulus]

@Derek Ah right. Forgot this is a UK based company. Will wait till tomorrow then, thanks!