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    MSFS Stearman will not install

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    • N
      Nerbulus last edited by

      I get an error message when trying to install:
      71f961c6-a56b-4fd0-8e3d-7fef7ce22486-image.png
      This is where my usercfg.opt is (MS Store):
      ba2eae62-cb9a-4ede-a77c-80ce75fce957-image.png
      Any help? $15 product and can't use it...

      Derek 1 Reply Last reply Reply Quote 0
      • Derek
        Derek JF Staff @Nerbulus last edited by Derek

        @Nerbulus said in MSFS Stearman will not install:

        I get an error message when trying to install:
        This is where my usercfg.opt is (MS Store):
        Any help? $15 product and can't use it...

        Your best bet would be to get in touch with Just Flight support. They will be able to help with this kind of thing.

        https://support.justflight.com/support/solutions/folders/17000139483

        https://support.justflight.com/support/tickets/new

        N 2 Replies Last reply Reply Quote 0
        • N
          Nerbulus @Derek last edited by

          @Derek Thanks, have created a ticket.

          1 Reply Last reply Reply Quote 0
          • N
            Nerbulus @Derek last edited by

            @Derek Hmm. They basically said what Dean already said, to redownload the installer but that didn't work. I told them as such but the ticket has gone unreplied/processed for 2 hours now. Should I wait it out or create a new ticket? Thanks

            Derek 1 Reply Last reply Reply Quote 0
            • Derek
              Derek JF Staff @Nerbulus last edited by

              @Nerbulus

              We are based in the UK and it is evening now. Someone will probably reply when they return to work.

              N 1 Reply Last reply Reply Quote 0
              • N
                Nerbulus @Derek last edited by

                @Derek Ah right. Forgot this is a UK based company. Will wait till tomorrow then, thanks!

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