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MSFS Stearman will not install

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  • N Offline
    N Offline
    Nerbulus
    wrote on last edited by
    #1

    I get an error message when trying to install:
    71f961c6-a56b-4fd0-8e3d-7fef7ce22486-image.png
    This is where my usercfg.opt is (MS Store):
    ba2eae62-cb9a-4ede-a77c-80ce75fce957-image.png
    Any help? $15 product and can't use it...

    DerekD 1 Reply Last reply
    0
    • N Nerbulus

      I get an error message when trying to install:
      71f961c6-a56b-4fd0-8e3d-7fef7ce22486-image.png
      This is where my usercfg.opt is (MS Store):
      ba2eae62-cb9a-4ede-a77c-80ce75fce957-image.png
      Any help? $15 product and can't use it...

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by Derek
      #2

      @Nerbulus said in MSFS Stearman will not install:

      I get an error message when trying to install:
      This is where my usercfg.opt is (MS Store):
      Any help? $15 product and can't use it...

      Your best bet would be to get in touch with Just Flight support. They will be able to help with this kind of thing.

      https://support.justflight.com/support/solutions/folders/17000139483

      https://support.justflight.com/support/tickets/new

      N 2 Replies Last reply
      0
      • DerekD Derek

        @Nerbulus said in MSFS Stearman will not install:

        I get an error message when trying to install:
        This is where my usercfg.opt is (MS Store):
        Any help? $15 product and can't use it...

        Your best bet would be to get in touch with Just Flight support. They will be able to help with this kind of thing.

        https://support.justflight.com/support/solutions/folders/17000139483

        https://support.justflight.com/support/tickets/new

        N Offline
        N Offline
        Nerbulus
        wrote on last edited by
        #3

        @Derek Thanks, have created a ticket.

        1 Reply Last reply
        0
        • DerekD Derek

          @Nerbulus said in MSFS Stearman will not install:

          I get an error message when trying to install:
          This is where my usercfg.opt is (MS Store):
          Any help? $15 product and can't use it...

          Your best bet would be to get in touch with Just Flight support. They will be able to help with this kind of thing.

          https://support.justflight.com/support/solutions/folders/17000139483

          https://support.justflight.com/support/tickets/new

          N Offline
          N Offline
          Nerbulus
          wrote on last edited by
          #4

          @Derek Hmm. They basically said what Dean already said, to redownload the installer but that didn't work. I told them as such but the ticket has gone unreplied/processed for 2 hours now. Should I wait it out or create a new ticket? Thanks

          DerekD 1 Reply Last reply
          0
          • N Nerbulus

            @Derek Hmm. They basically said what Dean already said, to redownload the installer but that didn't work. I told them as such but the ticket has gone unreplied/processed for 2 hours now. Should I wait it out or create a new ticket? Thanks

            DerekD Offline
            DerekD Offline
            Derek
            JF Staff
            wrote on last edited by
            #5

            @Nerbulus

            We are based in the UK and it is evening now. Someone will probably reply when they return to work.

            N 1 Reply Last reply
            0
            • DerekD Derek

              @Nerbulus

              We are based in the UK and it is evening now. Someone will probably reply when they return to work.

              N Offline
              N Offline
              Nerbulus
              wrote on last edited by
              #6

              @Derek Ah right. Forgot this is a UK based company. Will wait till tomorrow then, thanks!

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