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No engine start.

Scheduled Pinned Locked Moved F70 & F100 Professional
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  • D Online
    D Online
    del47
    wrote last edited by
    #21

    The starting issue is intermittent! Sometimes a restart cures it and sometimes not! Hopefully JF are working on a fix?
    Del

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    • MarkM Online
      MarkM Online
      Mark
      JF Staff
      wrote last edited by
      #22

      It's not something we are currently working on a fix for, as it's not something our development or testing teams are able to replicate. Usually, behaviours such as this that only affect a small number of customers are related to some sort of hardware conflict with control assignments, and/or a software conflict with another mod/product, so it's a matter of figuring out what the common denominator is between all customers that are experiencing the behaviour.

      Our best suggestion for being able to properly track this would be for anyone experiencing this behaviour to raise a support ticket for this with Just Flight Support at the following link: https://www.justflight.com/support

      Then our support team will be able to keep track of reports and hopefully start to find a trend.

      Mark - Just Flight

      Just Flight Development Assistant

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      • D Online
        D Online
        del47
        wrote last edited by
        #23

        The product is effectively unusable in it's current state. A temporary solution would be to revert back to the product before the latest update - would this be possible, please? Failing that I would appreciate a refund!
        Del

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        • MarkM Online
          MarkM Online
          Mark
          JF Staff
          wrote last edited by Mark
          #24

          We fully appreciate the frustration, and we certainly don't want customers to have a product they can't or won't use. We strongly recommend contacting Just Flight Support via the link above, who will be best suited to assist further.

          There weren't any changes to the engines, throttles, or any other aircraft systems in the v0.1.1 update, so rolling back to the previous version won't likely make any difference to that behaviour. The changelog for v0.1.1 can be found here: https://support.justflight.com/en/support/solutions/articles/17000152601-f70-f100-professional-changelog

          Mark - Just Flight

          Just Flight Development Assistant

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          • D Online
            D Online
            del47
            wrote last edited by
            #25

            I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
            Del

            J 1 Reply Last reply
            1
            • D del47

              I'm afraid to say that I may have an admission and apology to make! I checked my X56 throttle unit and I'd assigned sliders to Mixture and Propeller controls. I've deleted these and the F70/F100s are starting fine! Maybe other pilots with the same problem could have the same solution?
              Del

              J Offline
              J Offline
              JGreen5278
              wrote last edited by
              #26

              @del47

              Thanks for reporting back! I'll double check things on my side as well.

              D 1 Reply Last reply
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              • J JGreen5278

                @del47

                Thanks for reporting back! I'll double check things on my side as well.

                D Online
                D Online
                del47
                wrote last edited by
                #27

                @JGreen5278 Hope it works!

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