Website and official forum

[Simicro]

As I understand this forum, hosted by Just Flight, is the official Black Square forum for support. And there is no Black Square website. Information on new products and updates are released on Just Flight and websites such as FSElite. Am I correct?

[Derek]

Information on updates is also sent to owners of our titles (and the ones we publish and sell) via email (assuming we have permission).

FSElite is an independent flight sim news website and will publish press releases and news items from Just Flight's marketing team if they choose.

Buyers of Black Square titles may also obtain support direct from Just Flight: https://www.justflight.com/support

[Simicro]

Thank you Derek. So Black Square does not have its own website and forum.

[Derek]

@Simicro said in Website and official forum:

So Black Square does not have its own website and forum.

No, but, as Black Square's publisher, those functions are handled by Just Flight.

[Black Square]

@Derek And I'm very thankful for it

[KRoy7]

Sure would be nice if JustFlight were to leverage Discord. One fewer location to go to for customer - customer and customer - developer interaction. Nearly all other developers are there.

[jmarkows]

No, please, Discord is awful for that.

[Black Square]

@jmarkows Without trying to start a debate, I firmly believe that forums are the better format for technical support. I try to keep as much discussion on this forum as possible, as it is searchable, threaded, always persistent, and ranks very highly in Google search results. I have been approached about starting a Black Square Discord in the past, which I would happily endorse. My only request was that all support questions be routed through this forum, while the Discord could be more about sharing experiences, sharing profiles, and simulator-related questions like control binding and 3rd party software.