Cannot see sup. ticket...
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Hello.
I purchased C152 from X-Plane.org.
I filled a support ticket with JF website.
I wand to see the ticket status.
I have to login.
I cannot login because the account is created with 1st buy, done in other place.
I bought from XPL.org.
I cannot create an account.Am I in a Catch22 loop?
Florin.
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Hello.
I purchased C152 from X-Plane.org.
I filled a support ticket with JF website.
I wand to see the ticket status.
I have to login.
I cannot login because the account is created with 1st buy, done in other place.
I bought from XPL.org.
I cannot create an account.Am I in a Catch22 loop?
Florin.
@florincoter said in Cannot see sup. ticket...:
Hello.
I purchased C152 from X-Plane.org.
I filled a support ticket with JF website.
I wand to see the ticket status.
I have to login.
I cannot login because the account is created with 1st buy, done in other place.
I bought from XPL.org.
I cannot create an account.Am I in a Catch22 loop?
Florin.
You can only see the ticket if you have a JF account. However, you should have had an email acknowledgement with the ticket number.
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@florincoter said in Cannot see sup. ticket...:
Hello.
I purchased C152 from X-Plane.org.
I filled a support ticket with JF website.
I wand to see the ticket status.
I have to login.
I cannot login because the account is created with 1st buy, done in other place.
I bought from XPL.org.
I cannot create an account.Am I in a Catch22 loop?
Florin.
You can only see the ticket if you have a JF account. However, you should have had an email acknowledgement with the ticket number.
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@derek
Thank you for the answer.
I got the email. Still cannot see my ticket.
And I cannot set an account. See above.How can I see the ticket? How can I follow the ticket? Please answer those questions.
Florin.
@florincoter said in Cannot see sup. ticket...:
@derek
Thank you for the answer.
I got the email. Still cannot see my ticket.
And I cannot set an account. See above.How can I see the ticket? How can I follow the ticket? Please answer those questions.
Florin.
Just Flight will reply to the ticket. You don't need to follow it. NB that we are UK-based and work Mon-Fri.
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@florincoter said in Cannot see sup. ticket...:
@derek
Thank you for the answer.
I got the email. Still cannot see my ticket.
And I cannot set an account. See above.How can I see the ticket? How can I follow the ticket? Please answer those questions.
Florin.
Just Flight will reply to the ticket. You don't need to follow it. NB that we are UK-based and work Mon-Fri.
@derek Thank you.
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C ch0llis moved this topic from Just Flight on
